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    Your Mood Speaks Volumes

    | Berlin, VT, USA | At The Checkout, Top

    (A customer obviously having a bad day comes through my line. She throws her stuff down on the belt.)

    Me: “Did you find everything—”

    Customer: “JUST DO YOUR JOB!”

    Me: “Yes, ma’am.”

    (I give her the total, and she all but throws her money at me and rips her change out of my hand.)

    Customer: “TOOK LONG ENOUGH!”

    Me: “Have a nice day, ma’am!”

    (The next day, the same customer comes through my line. I greet her and start putting her items through.)

    Customer: “Look, I want to apologize for my behavior yesterday. I was having a bad day and had no right to treat you that way.”

    Me: “That’s alright, ma—”

    Customer: “NO! IT MOST CERTAINLY IS NOT ALRIGHT!”

    We Love To See You Smile

    | North Carolina, USA | Awesome Customers, Top

    (I am having a terrible day at work, and haven’t smiled once. I have just finished ringing up an older couple’s order.)

    Me: “Have a good day.”

    Older Customer: “Do you have any paper?”

    (I give the customer some receipt paper. He gets a pen, quickly scribbles something on the paper, and hands it to me.)

    Older Customer: “Everyone deserves to smile.”

    (The customer then walked away. I looked at it and he had drawn me a flower. I still have it. :) )

    This Sale Has No Future

    | Bensalem, PA, USA | Extra Stupid, Food & Drink, Time

    (Note: It is a Sunday afternoon.)

    Customer: “How much is a bag of mussels?”

    Me: “They’re $2.99.”

    Customer: “Are they on sale?”

    Me: “Yes, they are.”

    Customer: “How long are they going to be on sale?”

    Me: “They’re on sale until Saturday.”

    Customer: “So, do you mean next Saturday, or yesterday?”

    Do As I Say, Not As I Don’t Say

    | Edmonton, AB, Canada | At The Checkout

    (I’m cashing when an elderly customer comes to the till.)

    Me: “Hi, how are you?”

    Customer: *mumbles*

    Me: “Do you have a rewards card today?”

    Customer: *waves his hand indicating no*

    Me: “Did you find everything you were looking for?”

    Customer: “Look, just stop asking questions. That’s what they do at [competitor], not here!”

    (I’m a bit shocked, but I put his groceries through the till in silence.)

    Me: “That’ll be [price].”

    Customer: *says nothing while he uses his debit card*

    Me: “Have a good night.”

    Customer: “It would be better if you weren’t so rude. You need to try and interact more with customers!”

    Me: *speechless*

    Related:
    Do As I Say, Not As I Say

    And A Pound Of Pronunciation, Please

    | USA | Food & Drink, Language & Words

    (Note: we sell almost any kind of vegetables at our grocery store.)

    Customer: *checks a list* “A pound of [incomprehensible], please.”

    Me: “Could you repeat that, please?”

    Customer: “A pound of [incomprehensible]!”

    Me: “Sorry, sir, never heard of [incomprehensible].”

    Customer: *angrily* “[Incomprehensible]! You call yourself a grocery?!”

    Me: “Sorry, sir, we don’t have it!”

    Customer: “I’ll never come back here again!” *leaves grumbling*

    (An hour later, he returns.)

    Customer: *apologetic smile* “Couldn’t read my handwriting. A pound of roast beef, please.”

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