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    O Dear

    | Anchorage, AK, USA | At The Checkout, Technology

    (I’m working at the self-checkout area. I watch over the customers, and help them if they seem lost. One customer has a bunch of green onions, and is looking for them in the ‘No Barcode’ area, under ‘G’. This is a common mistake, so I go to help.)

    Me: “‘O’, ma’am.”

    Customer: “Oh, what?”

    Me: “No, ‘O’. It’s under ‘O’.”

    Customer: “It’s under oh what? What’s it under?”

    Me: “‘O’.”

    Customer: “Oh, what? What’s it under?”

    (I walk over to her and tap the ‘O’ button.)

    Me: “No, it’s under ‘O’. ‘O’ for onion.”

    Customer: “Oh. Oh, ‘O’!”

    Me: “Yeah, ‘O’.”

    Customer: “Oh, okay!”

    Real Sugar Can’t Be Beet

    | WA, USA | At The Checkout, Bad Behavior, Food & Drink

    (A customer comes up with two packages of[energy drink].)

    Customer: “Is this sugar free?”

    Me: “Nope, afraid not. The sugar free usually has a lighter coloring on the box.”

    (The customer repeats his question twice more, and I repeat my answer twice more. Finally, he decides to buy the two packages of normal [energy drink].)

    Me: “All right, here’s your receipt!”

    Customer: “Wait here. I’ll go get the sugar free…”

    (Puzzled, I keep an eye on his groceries. When he returns, he takes the normal [energy drink] out of the bag, putting the new packages in the bag.)

    Me: “Sir, didn’t you want to purchase those, too?”

    Customer: “No! I told you, I was going to get sugar free! You rang me up for them!”

    Me: “Sir, I told you three times that you were buying the regular kind. If you want those instead, you’re going to have to do an exchange.”

    Customer: “No! I told you! I wanted sugar free! I have no time for this!”

    (I call over my supervisor.)

    Supervisor: “What’s up?”

    (I explain the situation, calling it a slight problem in communication.)

    Customer: “I told her; I’m very busy! I have no time for this!”

    Supervisor: “Sir, in the time it took me to walk over here, you could’ve had this done and been on your way. I’ll take care of this on another register.”

    (Without a word further, my supervisor takes the customer’s groceries and brings them to another register. A regular customer is behind the other customer, and has witnessed the whole thing.)

    Regular Customer: “Geez! People sure are awful, huh?”

    Disabling The Able Disabled

    | Wichita, KS, USA | Bad Behavior, Health & Body

    (I have been in a wheelchair since age three. Despite this, I can push my own cart just fine while wheeling myself around. A customer in the store notices me.)

    Customer: “Ma’am, do you need help? One of my kids can help you push your cart.”

    Me: “No, thank you; I am doing just fine.”

    Customer: “But you’re disabled! You can’t do anything on your own!”

    (The customer tries to grab the cart. I hold onto it.)

    Me: “I can do it just fine on my own, thank you!”

    Customer: “See, that’s the problem these days! You people not accepting help!”

    Some People Can’t Handle Their Sugar

    | Kansas City, KS, USA | Bad Behavior, Bizarre, Food & Drink, Theme Of The Month

    (I am stocking coke in the aisle. A very perturbed customer comes up to me.)

    Customer: “Young man, my doctor said I can’t drink coke anymore.”

    Me: “I’m sorry to hear that.”

    (I continue stocking the coke.)

    Customer: “Young man, I just told you that I can’t drink this stuff.”

    Me: “I’m sorry, ma’am. Would you like me to help you find something else?”

    Customer: “I said I can’t drink this stuff!”

    (She grabs a two-liter bottle and throws it to the ground. She puts her hand into the shelf behind the product and starts walking down the aisle, scooping all the soda on the floor.)

    Customer: “I can’t drink coke! I can’t drink coke!”

    (She begins stomping on the cans and bottles and kicking them around. By the time she’s worn herself out, the floor is covered. The cans are spraying little jets of cola. She looks at me, then over my shoulder at the liquor dept.)

    Customer: “He said I can’t drink whiskey either!”

    (She starts to charge the liquor dept. Thankfully, that is when the security guard steps in front of her, takes her hand, and leads her out of the store.)

    Shaming Special On The Pre-Wedding Aisle, Part 2

    | Omaha, NE, USA | Family & Kids, Food & Drink, Health & Body, Top

    (I’m taking care of my younger sister, who is 10. We’re having a movie night, and are grabbing some snacks at a nearby store. I am 19 and female.)

    Me: “Okay, pick out what you want.”

    Sister: “Can I have whatever I want?”

    Me: “Of course! You can pick out anything.”

    (Another customer notices my sister picking out some candy.)

    Customer: “Humph! You should be ashamed of yourself.”

    Me: “Excuse me, ma’am?”

    Customer: “Having a child at your age. It’s disgraceful. And now you’re wasting your welfare money on junk food. It’s your fault the economy is so terrible.”

    Me: “I’m afraid you’re mistaken. She’s not my daughter, she’s my sister. I’m babysitting for the night.”

    Customer: “That’s just the lie you tell people so you don’t get strange looks. I’ll bet your kid’s spoiled rotten.”

    Me: “Actually, she is my sister. This is our night to have fun together. And I’m not on welfare. I actually work part time, and have a large scholarship for the university I attend. My sister isn’t spoiled. She’s very sweet and very smart.”

    Customer: “You’d like to think that wouldn’t you?”

    (My little sister interjects by talking to me.)

    Sister: “How old are you?”

    Me: “I’m 19.”

    Sister: “And I’m 10. If I was your baby, you’d be a mom at nine, right?”

    Me: “That’s right.”

    Sister: “She can’t be my mom. She’s not old enough. Maybe you should get new glasses.”

    (The other customer sputters for a moment, then walks away.)

    Me: “I think we should get some ice cream too.”

    Related:
    Shaming Special On The Pre-Wedding Aisle

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