Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • De-Engineering Stereotypes
    (1,688 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    The Custo-Me Is Always Right

    | NY, USA | Technology

    (Our store has recently put in a computerized ticketing system that shows us the numbers customers have taken. It also allows customers to place an order at a kiosk and pick it up later. The only difference to a customer coming up to the counter is the placement of the tickets, and that they now have to press a button instead of pushing a lever.)

    Customer: “Why did you have to change the ticket system? It was fine the way it was!”

    Coworker: “I don’t know, ma’am. They don’t tell us.”

    Customer: “Yeah, well, they shouldn’t fix what isn’t broken.”

    Coworker: “They just wanted the new technology, I think, so people can place orders at the kiosk now.”

    Customer: “But if we want things a specific way, the kiosk is useless!”

    Me: “That’s true. However, some customers like the convenience of it, especially for short trips to the store.”

    Customer: “Well, I don’t use it, so it’s useless!”

    Thank God His Name Isn’t Johnson

    | Ann Arbor, MI, USA | At The Checkout, Rude & Risque

    (I’m ringing up a middle-aged lady.)

    Me: “Do you have a rewards card?”

    Customer: “Yes… last name is ‘Jones.’”

    Me: “Under ‘Jonathan?’”

    Customer: “Yes, as much as possible!”

    Me: *stunned silence*

    Misery Works At Companies

    | Blackwood, NJ, USA |

    (I’m a customer at a grocery store. It’s late evening, 9 pm or so. A customer is complaining about a sale price on a single bag of potato chips being one price, but they’re ringing up as another.)

    Cashier: “Sir, the tag says right here: ‘Requires loyalty card.’”

    Customer: “No, I don’t want your stupid card! Everywhere I go, they want me to get a f***in’ loyalty card! I just want my God-given potato chips for a God-lovin’ price!”

    Cashier: “Sir, as you can see, the tag shows—”

    Customer: “You know what? I don’t want your f***in’ potato chips. God doesn’t love people who don’t give their God-given discounts!” *storms out*

    (I walk up and give the cashier a second to breathe.)

    Me: “Hi, I hope your night gets better, and yes, I have my card. You have a great attitude, you did well, and the fact that you’re still smiling tells me you get these people a lot.”

    Cashier: “You sound like you have an idea.”

    Me: “3 years in retail and 15 in phone support. We get ‘em all the time.”

    From The Odd Couple To The Applauded Couple

    | Canberra, Australia | Bigotry, Top

    (I am working the day shift at our grocery store. I’m almost always working with the same two coworkers: Coworker #2 is a great, if manically excitable actor, while Coworker #1 is a very flamboyant gay who usually styles up his uniform. The customers love them, since they’re best friends and spend most of their time bantering back and forth like an odd couple. On this day, a man and a woman, both clearly tourists, walk over to the counter.)

    Man: *to Coworker #1* “Hey there! We were just wondering if you keep any good brandy in stock?”

    Coworker #1: “You are in luck, sir! What takes your fancy?”

    (From the moment he speaks, the man’s face goes from a friendly smile, to a grimace, to a particularly vicious glare.)

    Man: “OH. MY. GOD!”

    Coworker #1: *concerned* “What’s the matter, sir?”

    Man: “Are you a f**?! Oh my God, they’ve got a f** working the counter!”

    Woman: “You should be ashamed of yourself! There are children here!”

    (I won’t write out in full what they said, but the man and woman start screaming expletives at him, and accuse him of everything from raising the prices to poisoning the cigars. It’s all very bigoted and disgusting, and the other customers present are horrified while Coworker #1 is almost in tears. Suddenly, Coworker #2, who has just come out of the back, hears this and pushes through the crowd.)

    Coworker #2: “Excuse me, folks?”

    Woman: “Oh finally, a God-fearing man! Can you please get that f** out of our sight?!”

    (Coworker #2 is straight, but he pushes the man aside and grabs Coworker #1 in a tender embrace.)

    Coworker #2: “Actually, I was going to ask you to get out. But when in Canberra…”

    (In front of the whole store, Coworker #2 sweeps Coworker #1 into an overly dramatic, passionate kiss right on the lips. In abject terror, the couple flees the store. The other customers in the store break out in applause.)

    Man: “This is DISGUSTING!” *flees out of the store with his wife*

    Coworker #1: *breaks out into a huge grin* “Speak for yourself!”

    Get Your Own Employee

    | California, USA | Awesome Customers, Food & Drink, Top

    (It is a really busy weekend at the grocery store. I am trying to restock some product, but I am being asked for help left and right by customers.)

    Customer #1: “Hi! Can you help me find the salad dressing?”

    Me: “Of course! If you’ll just follow me, I can show you exactly where they are.”

    Customer #1: “Which one do you like best?”

    Me: “Personally—”

    (Suddenly another customer interrupts us.)

    Customer #2: “Show me where the olives are!”

    Me: “Miss, they’re two sections over on the very bottom shelf.” *to the first customer* “I really prefer the red wine—”

    Customer #2: “I can’t believe you won’t show me where they are. Are you really that lazy that you can’t take the time to help me?”

    Customer #1: “Back the f*** off, lady! She’s working her a** off! You’re the one being a lazy b****!”

    (The second customer grabs her olives and storms off.)

    Me: *to Customer #1* “You’re my favorite customer!”

    Page 41/108First...3940414243...Last