Me: “Hi, how can I help you?”
Customer: “I’d like to return these flowers.”
Me: “Oh. Well, usually we don’t issue refunds for flowers. Can I ask what the problem is?”
Customer: “She said no.”
Me: “Let’s get you that refund.”

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4,382 Thumbs Up!)
(A customer comes up to me while I’m stocking the shelves. She looks distraught.)
Me: “Ma’am, can I assist you in anything?”
Customer: “Yeah. My friend said he needs some more cheeseheads at his Super Bowl party. I can’t seem to find them. I found Cheese-Its, Cheese-Nips, but no heads. Where are they?”
Me: “Cheeseheads, right?”
Customer: “Yes.”
Me: “Ma’am, that’s a nickname for Green Bay Packers fans.”
Customer: “Oh. Well, where can I find those?”

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1,308 Thumbs Up!)
(I am scanning a large birthday cake for an adult couple.)
Me: “Oh! Is it someone’s birthday today?”
Wife: “Yes! It’s our daughter’s tenth birthday today.”
Me: “Oh, that’s cool. My birthday’s not too far away either!”
Wife: “Really? How old will you be?”
Me: “Seventeen.”
Wife, to husband: “Oh, that was a good year. Do you remember what you did on your seventeenth birthday?”
Husband: “I don’t know. I drank seventeen beers!”
Wife: *laughs* “I’m pretty sure that my seventeenth birthday was the first day I did shrooms. But you look like a lot better kid than we were. I’m sure you won’t do any of that stuff,
right?”
Me: *pause* “That’s going to be $17.43, please.”

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1,740 Thumbs Up!)
(I am ringing out a man and his son. He looks around 5 years old. He keeps pulling things off the candy racks and asking for them.)
Customer: “Stop, or I’m going to have to leave you here.”
(The customer turns to me.)
Customer: “What would happen if I really left him here? Would you have to call the police?”
Me: “I think we have to.”
Son: “Can I get this?”
Customer: “No. Would you know how to get home from here?”
Son: “Yep!”
Customer: “D***!”
(He laughs, pays, and leaves. I make sure he has his son with him.)

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1,441 Thumbs Up!)
Customer: “Ma’am, I think your frozen yogurt is expired.”
Me: “Really? What brand?”
Customer: “I don’t remember. But it tasted funny last night when I ate it.”
Me: “What was the expiration date?”
Customer: “Not until next month. But it tasted funny. After I put it in the microwave, it was liquid and warm.”
Me: “You put it in the microwave?”
Customer: “Yeah, it’s frozen yogurt! You have to heat it up!”

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1,923 Thumbs Up!)