Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Your Connection Is Totally Forked
    (1,931 thumbs up)
  • November Theme Of The Month: I Don't Work Here!
    Submit your story today!

    How To Spot A Bad Penny

    | AK, USA | At The Checkout, Crazy Requests, Money, Top

    (I’m teaching a trainee how to operate the cash register.)

    Me: “You see, all you have to do is press this button here, then the drawer will open, and the amount to give back will be up on the screen, as well as the receipt.”

    Trainee: “Oh! That’s really easy!”

    (During this time, a regular customer has been watching us, kind of poking around at the end of the register for awhile. I’m keeping an eye on her, as this customer is notorious for being dramatic.)

    Customer: “I’m ready to check out!”

    Trainee: “Yes ma’am, how are you today?” *begins checking out her items*

    Customer: “Oh, I’m fine. I have some change I’d like to empty from my purse.”

    (At this point I’m relatively relieved, as there hasn’t been any issues. However, she proceeds to pull four BAGS of PENNIES from her purse, and plops them on the counter.)

    Customer: “It’s legal tender, so start counting!”

    Me: “No.”

    Customer: “Excuse me?!”

    Me: “There is a Coinstar to your left, and a bank right in front of you. The Coinstar charges 8.9 cents per dollar, and I’m pretty sure the bank does it for free. I’ll be happy to suspend your order until you’ve returned.”

    (Despite how calm I am, my trainee looks visibly terrified.)

    Customer: “Shame on you. What terrible customer service. I will call and have you fired!”

    Me: “Ma’am, as I’ve said, I will be happy to suspend your order, but if you continue on yelling, I will have to ask you to leave.”

    Customer: “I am the customer! I am always right, so be—”

    Me: “QUIET.”

    Customer: *goes slack-jawed*

    Me:You will not get anyone here fired. You have not only been horrifically rude, but have made an extremely embarrassing spectacle of yourself in front of most of the store. You are holding up this line. Here are your bags of pennies, so please leave.”

    (The customer dawdled away from my register, but stayed by the front of the store screaming at everyone who walked in about us not taking her bags of pennies. The manager had to eventually call the police on her. It took a long time to reassure my trainee that not everyone was crazy like that!)

    Cash-Back It Forward

    | West Palm Beach, FL, USA | At The Checkout, Awesome Customers, Top

    Customer: “Looks like I’ll need cash back today.”

    (The customer opens his wallet. It’s empty.)

    Me: *laughs* “Oh, I know how that is.” *joking* “But I never even have the cash to get back.”

    (The customer gets $40 in cash back. I hand him two twenties.)

    Me: “Twenty and forty, have a good day, sir!”

    Customer: “Thank you!”

    (He walks off a moment, then turns around and tosses one of the twenties I handed him onto the register.)

    Customer: “A little cash back for you.” *smiles*

    (Before I can protest, he leaves. I wound up using that $20 to fill my gas tank. Thank you, sir!)

    Making A Soap Opera Out Of Soup

    | WA, USA | Language & Words

    (I am a grocery clerk at a local grocery store.)

    Customer: “Can you tell me where your soup is? I have been looking forever. All that I can see is dish liquid.”

    Me: “That is on aisle 8.”

    Customer: “That is stupid! I have spent all this time on aisle 12! It’s false advertising to have a sign up if there is no soup on the aisle.”

    Me: “Sir, that says ‘Soap.’ ‘Soup’ is on aisle 8.”

    Customer: *turns bright red, glares and walks away*

    Time Waits For Slow Man, Part 2

    | Waynesville, NC, USA | At The Checkout, Awesome Customers, Top

    (I’m in line at a grocery store in a tiny town in the North Carolina mountains. In front of me is an old woman who’s moving rather slowly. Behind me is a young suit who has no patience.)

    Old Woman: “Now is this one on sale, sugar?”

    Young Suit: *muttering loudly behind her* “This is bulls***.”

    Old Woman: “I got me two, no, three coupons.”

    Young Suit: *even louder* “Some of us have places to be.”

    Old Woman: “I think I got me two pennies, darling. Just a minute.”

    Young Suit: “Come on, come on, get your a** in gear!”

    Old Woman: “Young man, if you was a-wantin’ to get there so early, you should have left home sooner!”

    Related:
    Time Waits For Slow Man

    A Time Sheet To Every Purpose

    | MN, USA |

    (I work at a large grocery store in the bakery department in a town that gets a lot of tourists. I am leaving the bathroom when I am met by a customer.)

    Customer: “Oh, good. You are here to clean the bathrooms. They really need to be done.”

    Me: “I’m sorry, ma’am, but I don’t clean the bathrooms. If you would like, I could get someone from maintenance to clean them for you.”

    Customer: “No. You work here in this store. You clean the bathrooms.”

    Me: “I’m sorry, ma’am. I work in the bakery department. I don’t clean the bathrooms, but I can get someone who does it to clean them for you.”

    Customer: “No, you should. You work here. You clean them.”

    Me: “Ma’am, what do you do for work?”

    Customer: “I’m an accountant.” *looks rather proud of herself*

    Me: “Do you clean the bathrooms there?”

    Customer: *scoffs and walks off in a huff*

    Page 40/112First...3839404142...Last