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    Reached Rock-Bottom Dollar, Part 2

    | NH, USA | At The Checkout, Crazy Requests, Money, Theme Of The Month

    (My store closes at 9:00 pm and I am the last register open on a Friday night. A couple came through my line around 8:45 with a cart full of groceries. I ring them up and finish around 8:55.)

    Me: *cheerily* “That’ll be $87.95.”

    Woman: “Oh, I have coupons!”

    (She proceeds to take out a handful of coupons and hands them to me hastily. I scan them in.)

    Me: “Okay, that’ll be $79.45.”

    Woman: “Um, you didn’t scan them all in.”

    Me: “Yes, I did, ma’am. One of them is expired so I can’t use it but the rest I scanned.”

    Woman: “But you’re missing one. I gave you ten coupons and there are only eight there.”

    Me: “No, I’m sorry. You actually only gave me nine.”

    Woman: “Well, I had ten; it was for a dollar off so just ring it in.”

    Me: “I’m sorry, miss. I can’t put the coupon in unless you have it with you. I need it so my drawer won’t be off.”

    Woman: *screams* “This is completely ridiculous!! I had ten coupons so give me my other coupon!”

    Husband: “Just give it to her. It’s fine.”

    Me: “No, it’s not. I’m not allowed to give you the coupon unless you have it. Sorry, it’s my job.”

    (At this point the woman’s eyes looked like they were about to bug out of her head as she threw the cash on the register.)

    Woman: “Just give me my change.”

    Me: “Thank you, ma’am. Your change is $19.55, have a great night.”

    Woman: *huffs, grabs her cart, and sprints out of the store, husband trailing behind*

    (My manager walks over and just stares after them. It is 9:15 pm at this point.)

    Manager: “If anyone like that b**** bothers you again let me know so I can take care of them. People are f****** awful.”

    Related:
    Reached Rock-Bottom Dollar

    In Line And Out Of Line, Part 6

    | Chicago, IL, USA | At The Checkout, Bad Behavior, Family & Kids

    ( am around five and I am at the grocery store with my dad. We are waiting in line and it is long because only a few registers are open. When we are next to be rung up a business lady defiantly walks in front of me and my dad and proceeds to unload her cart.)

    Me: “Hey, dad, that lady just budged us!”

    (To this my dad replied loudly enough for everyone around us to hear:)

    Dad: “Well, [My Name], it’s all right for her to do that because she is important. Far more important than we are. In fact, she probably works for the government and she has to cut in front of us because they need her to help save the world. So, don’t get angry that she walked in front of us like we didn’t exist because she’s way too important to the country to wait in line like a normal person. In fact, she probably doesn’t wait in line anywhere because lives could be lost if she doesn’t get her milk and eggs three minutes sooner.”

    (At this point the cashier has stopped ring her items up and everyone around us was watching. The woman turned to us, a mixture of annoyed and embarrassed.)

    Woman: “I, uh… You can go in front of me if you’d like…”

    (My dad holds up his hand.)

    Dad: “I would never, ma’am. Your time is far too important for us mere peasants to waste. You go off and keep protecting our country.”

    (She was completely red as she finished her purchase and walked out quickly.)

    Related:
    In Line And Out Of Line, Part 5
    In Line And Out Of Line, Part 4
    In Line And Out Of Line, Part 3

    Total Block-Head

    | Woodbury, MN, USA | Crazy Requests, Transportation

    (The store is getting a new parking lot so there are limited spaces.)

    Customer: *runs up to the customer service desk* “The parking lot is a mess!”

    Me: “Yes, I’m aware of that.”

    Customer: “There’s not enough parking spaces for everyone! I was forced to park in the back of the lot.”

    Me: “Yes. I parked seven blocks away from the store.”

    Customer: “Oh…” *slowly walks away*

    Refunder Blunder, Part 8

    | Dallas, TX, USA | Bizarre, Crazy Requests, Food & Drink

    (A woman approaches me with a 12-pack of soda in her cart.)

    Customer: “I found the sodas in the parking lot.”

    (I’m thinking, ‘wow, nice person! She wants to give them to whoever forgot them!’ Then she says:)

    Customer: “I don’t really like the flavor, and I want to exchange them for another kind.”

    Me: “Wait, to clarify: you found some sodas in the parking lot and want to exchange them?

    Customer: “Yes.”

    Me: “Uh… I needed to ask my manager.”

    (I ask my manager out of earshot.)

    Manager: “H***, no! Is this woman out of her mind?!”

    (I ended up telling her she could keep them if she wanted, but we were certainly not going to refund or exchange them. She rolled her eyes, grumbled, and handed the sodas over.)

    Related:
    Refunder Blunder, Part 7
    Refunder Blunder, Part 6
    Refunder Blunder, Part 5

    Brought Her Baggage With Her

    | Sacramento, CA, USA | At The Checkout, Bad Behavior, Crazy Requests

    (I am currently checking out a customer with a $130 order. Another customer comes up behind her with one item and I tell the first customer that I will check the second customer out first before I continue to help her. Big mistake.)

    Customer #1: “Why? That doesn’t make any sense! I was here first!”

    Me: “It will only take a moment, ma’am. She only has one item.”

    Customer #1: “Whatever.” *rolls her eyes and scoffs at me*

    Customer #2: “No, really it’s okay. I can wait.”

    Me: “It’s not a problem. Once I help you, I can focus on helping this customer bag.”

    Customer #1: “Help me bag? You WILL bag!”

    Me: *speechless*

    (I keep quiet at this point so I don’t say something I regret. I help Customer #2 out and she leaves. Things are tense now between me and Customer #1. I am already bagging her items. My manager comes over to try and defuse the situation’)

    Customer #1: “I’m glad you’re here, since apparently SHE needs help.”

    (My manager and I bagged her items and got her out of there. She was the worst customer I had ever had to deal with since I had been working at that store.)

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