Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Customer Service Is Over(reaction)
    (1,616 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    Minimally Criminal

    | New Zealand |

    Me: “Good Afternoon, Civil Department.”

    Caller: “Hi, I’d like to know what happened in my son’s case today”.

    Me: “I can’t tell you any details, but I can tell you if they have finished. Can you give me the case number?”

    Caller: “Oh, I don’t have one.”

    Me: “Are you sure this is a civil case and not criminal?”

    Caller: “Definitely Civil. Not Criminal! My son’s not a criminal!”

    Me: “Okay, could I get a last name to see if I can find it that way?”

    Caller: “The name is *****.”

    Me: “Okay, that name isn’t showing up at all. Are you sure its not a Criminal case?”

    Caller: “MY SON IS NOT A CRIMINAL! How dare you suggest it, you b**ch!”

    Me: “Okay… can you tell me what the case was about?”

    Caller: “Oh, kidnapping and assault.”

    Me: *transfers to Criminal*

    Be Careful What You Ask For, Part 2

    | Alberta, Canada |

    Me: “Thank you for calling ***, how can I help you?”

    Caller: “I need a driver’s licence. ”

    Me: “Okay… you can come to our office; as it is Saturday, we are open ’till 12:30 pm.”

    Caller: “I can’t make it in time, can you fax me one?”

    Me: “Sorry, sir. It’s a plastic card and it can not be faxed or emailed. We also have to take your photo, so this can be done only in person.”

    Caller: “It was my birthday yesterday, so my licence is expired. Can’t you do it over the phone?”

    Me: “Sorry, sir, I can not send you a plastic licence over the phone.”

    Caller: “F*** you!”

    Me: “Sorry, sir. I can’t do that over the phone, either.”

    Related:
    Be Careful What You Ask For

    Bureacracy’s Hidden Benefits

    | Minnesota, USA |

    Me: “Hi, how can I help you?”

    Client: “I’d like to know why I haven’t received my benefits.”

    Me: “Let’s just pull up your case. Can I have your case number?”

    (The client gives me their case number and I pull up the case.)

    Me: “Well, it looks like you didn’t return your application. Without an application, we can’t approve welfare benefits.”

    Client: “Can’t we do it over the phone?”

    Me: “No, you need to come in and do an in-person interview so we can get an ID and a signature.”

    Client: “So, we can’t do it over the phone?”

    Me: “No, we need a face-to-face interview.”

    Client: “That’s just too much work. I’ll just go get a job!” *click*

    You Can’t Make This Stuff Up

    | Tennessee |

    (A local officer picked this woman up off the street for Public Intoxication. He brought her to the jail to be booked in.)

    Me: “Ma’am please move over to the counter.”

    Her: “I don’t want to order anything, I’m not hungry.”

    Me: “Ma’am I need to remove the handcuffs and search you.”

    Her: “I don’t own any handcuffs.”

    Me: “Ma’am do you know where you are?”

    Her: “Yeah, at the store but I don’t like what you have done with it.”

    Me: “Ma’am how much have you had to drink tonight?”

    Her: “OH I don’t drink, I’m a dietitian!”

    Me: *furrows eyebrows* “Do you mean diabetic?”

    Her: “Whatever I doesn’t … er … didn’t drink anything but some Orange Juice … the bottle is in my purse.”

    (I open her purse and find not only the bottle with OJ in it but an empty bottle of Vodka. The OJ in the bottle was almost see through she had so much Vodka in it.)

    The State Eats Cuddly Puppies & Kittens, Too

    | Mississippi, USA |

    Me: “Good Afternoon, Mississippi Department of xxxxxx. How may I help you?”

    Caller: “Yes, I would like y’all to get me some food stamps. My kids are hungry and I got fired last week.”

    Me: “Ma’am, we don’t issue food stamps. You need to contact the Department of Human Services.”

    Caller: “What?! My cousin told me to call y’all and y’all would get us fed. I know the State has lots of monies, can’t you just send us some?”

    Me: “I’m sorry ma’am, you need to call DHS and they will be able to assist you.”

    Caller: “F*** You! The G**-D***** State never does a damn thing for us poor folks! I hope you feel the fires of hell for starving children!” *click*

    Me: *stunned silence*


    Page 5/512345