November Theme Of The Month: Black Friday!

Stupidity That Can Be Seen From Space

| Salinas, CA, USA | Extra Stupid, Spouses & Partners, Uncategorized

(When taking a call from a customer who has a trash pickup problem I usually pull up an aerial picture to see what the property configuration is.)

Me: “How may I help you sir?”

Caller: “I think the garbage truck ran over my cement pad and broke the corner.”

Me: “You mean the small pad on the north side of the driveway?”

Caller: *long pause* “Do you memorize everyone’s property?”

Me: “No, I pulled up your property on my computer and I’m looking at a picture of your front yard.”

Caller: “Wow! That’s really amazing! Wait, wait, give me a second!”

(The customer drops the phone and I can hear him calling someone as he leaves the room. About one minute later he gets back on the phone and is slightly out of breath.)

Caller: “Can you see her now?”

Me: “I’m sorry, I don’t understand?”

Caller: “My wife, my wife, she’s out on the front lawn in the white bathrobe and curlers. I can see her waving up at you!”

Perturbed By The Verb

| Queens, NY, USA | Funny Names, Politics, Uncategorized

Caller: “You need to do something about that new surf shop. You need to shut them down.”

Me: “Ma’am, we can’t just shut the surf shop down, but why don’t you tell me the problem?”

Caller: “Well, they’re very inappropriate! My teenage daughter walked by the other day, and they ‘Googled’ her!”

Me: “They ‘Googled’ your daughter?”

Caller: “Yes!”

Me: “As she walked by?”

Caller: “That’s what I’m telling you!”

Me: “Do you mean they ‘ogled’ her?”

Caller: “Same thing!”

Should Get His Head Chequed

| Australia | Uncategorized

(A client calls in regarding a payment he is expecting from us. I determine the reason for delay, correct it and all that is left is the processing of the payment.)

Me: “How would you like the payment, sir? Electronically or by cheque?”

Client: “Electronically, please.”

Me: “Not a problem. I just need your bank account details so we can transfer the payment.”

Client: *short pause* “Who are you again?”

Me: “I’m [my name] from [government department].”

Client: “So this is [government department]? How do I know that’s true?”

Me: “Well, you called me.”

Client: “Did I? I’m still not sure. I think you’re faking it.”

Me: “Well, sir, if you’re uncomfortable providing your bank account details over the phone, we can send the payment via cheque.”

Client: “No, a cheque takes too long.”

Me: “We currently don’t have your bank account details, so you will need provide them to us if you want electronic payment.”

Client: “Well, that’s no good.”

Me: “Cheque then, sir?”

Client: “I guess, do I have to give you my address?”

Me: “No, we already have your address unless…have you moved
recently, sir?”

Client: *exasperated sigh* “How would I know that?”

All In A Muggle

| Chicago, IL, USA | Uncategorized

(The entrance to the office is a sliding glass door. A man is staring at the doorway looking forlorn as I’m working the reception desk.)

Me: “Can I help you, sir?”

Customer: *shouting* “Yeah, I’m here to make a delivery!”

Me: “You can just drop it off with me, sir.”

Customer: *still shouting* “But how do I get in?”

Me: “The door’s open.”

Customer: “But where’s the door?”

Me: “It’s right in front of you. It’s open.”

Customer: “Okay, it’s unlocked, but how do I open it?”

Me: “Just step forward!”

(He cautiously puts his hands up and slowly walks through the open doorway, and smiles like he just found the entrance to Hogwarts.)

Magic Plows? Snow Problem!

| Montreal, Canada | Uncategorized

(We had just received well over 15 inches of snow during the course of the night. Obviously, our buses were late and our subway system crowded.)

Customer: “My bus was 25 minutes late and I arrived to work late. My boss just gave me my final warning. One more lateness and I’ll be fired!”

Me: “I’m sorry to hear that but, as you can see, we currently have snow on the ground and there isn’t much we can do but to wait for the plow crews to finish their job.”

Customer: “Excuses! I got a final warning from my boss and I’m about to get fired!”

Me: “Okay. If it is of any help to you, I can mail an official letter to your boss certifying that your lateness was our fault and not yours.”

Customer: “No! I don’t want no letter from you guys. I’m about to get fired!”

Me: “Okay, I apologize for the inconvenience, but–”

Customer: “You know what would have been helpful? You guys should have performed a ‘preventative’ plowing before the snow fell!”