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  • Had It Up To Their Neck With Bad Customers
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    More Leftovers, Less Landfill

    | Cincinnati, OH, USA |

    (I work for the city government and received this call the day after Halloween.)

    Customer: “The garbage collectors didn’t take all my garbage this morning. They left my pumpkin.”

    Me: “Well, sir, where did you leave the pumpkin for collection?”

    Customer: “In my recycling bin.”

    Me: “Well, that’s why they didn’t take it. You need to put it in your garbage can.”

    Customer: “But you can recycle a pumpkin!”

    Me: “Sir, what do you think they are going to recycle your pumpkin into?”

    Customer: “PIE!”

    Golden Rule, Meet Golden Bulldozer

    | Los Angeles, CA, USA | Top

    (I work for the city and am repairing potholes in a residential neighborhood. Suddenly, a resident comes running out in his bathrobe.)

    Resident: “Hey! What the h*** do you guys think you’re doing?!”

    Me: “We’re fixing these potholes, sir.”

    Resident: “You guys can’t be here! You did not clear this with the homeowner’s association!”

    Me: “Sir, I’m with the city and we don’t have to clear these repairs with any association.”

    Resident: “Like h*** you don’t!”

    Me: “Please step back sir. I have to continue working and you are too close to the job site.”

    (The resident runs back into his house and comes back out with a small bucket of yellow paint. Before we can stop him, he starts painting the dings and scratches on our bulldozer.)

    Me: “What are you doing, sir?!”

    Resident: “If you don’t have to clear repairs with us, then I guess I don’t have to clear repairs with the city!”

    Me: “Sir, that color paint is not the same as the paint job on the equipment. Plus, you are now defacing this equipment. I will call the police if you don’t stop!”

    Resident: “F*** off, you f***ing lemming!”

    Me: “That’s it, I’m calling the police!”

    (By the time the police show up, all his neighbors have come outside to watch the commotion. Things only go downhill from there, as he ends up getting charged with three counts: defacing public property, resisting arrest and assault on a peace officer.)

    Some Questions Should Never Be Asked, Part 3

    | South Australia |

    (I work for forensics and often a lot of phone calls about DNA results and what they mean.)

    Me: “Good morning, DNA Management Section, *** speaking.”

    Customer: “Hi, I got this DNA notification thing. I don’t know what it means.”

    Me: “Those are the results for the buccal swab you had done. It’s just for your records to show that you had a buccal swab taken and your DNA was analysed from it.”

    Customer: “What do all these letters and numbers mean?”

    Me: “That is the sequence for your DNA. The scientists at forensics will use those numbers to match your DNA profile to other samples on the DNA database.”

    Customer: “But what do they mean?”

    Me: “Unfortunately, I am not qualified to explain this to you. I can however forward your call to Forensics SA, and they will be able to answer your query. All I can say is that the first part is your sex. XX means female and XY means male.”

    Customer: “It says XY… so that means I’m male, right?”

    Related:
    Some Questions Should Never Be Asked, Part 2
    Some Questions Should Never Be Asked

    Minimally Criminal

    | New Zealand |

    Me: “Good Afternoon, Civil Department.”

    Caller: “Hi, I’d like to know what happened in my son’s case today”.

    Me: “I can’t tell you any details, but I can tell you if they have finished. Can you give me the case number?”

    Caller: “Oh, I don’t have one.”

    Me: “Are you sure this is a civil case and not criminal?”

    Caller: “Definitely Civil. Not Criminal! My son’s not a criminal!”

    Me: “Okay, could I get a last name to see if I can find it that way?”

    Caller: “The name is *****.”

    Me: “Okay, that name isn’t showing up at all. Are you sure its not a Criminal case?”

    Caller: “MY SON IS NOT A CRIMINAL! How dare you suggest it, you b**ch!”

    Me: “Okay… can you tell me what the case was about?”

    Caller: “Oh, kidnapping and assault.”

    Me: *transfers to Criminal*

    Be Careful What You Ask For, Part 2

    | Alberta, Canada |

    Me: “Thank you for calling ***, how can I help you?”

    Caller: “I need a driver’s licence. ”

    Me: “Okay… you can come to our office; as it is Saturday, we are open ’till 12:30 pm.”

    Caller: “I can’t make it in time, can you fax me one?”

    Me: “Sorry, sir. It’s a plastic card and it can not be faxed or emailed. We also have to take your photo, so this can be done only in person.”

    Caller: “It was my birthday yesterday, so my licence is expired. Can’t you do it over the phone?”

    Me: “Sorry, sir, I can not send you a plastic licence over the phone.”

    Caller: “F*** you!”

    Me: “Sorry, sir. I can’t do that over the phone, either.”

    Related:
    Be Careful What You Ask For


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