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    Out Of Cigarettes, Out Of Patience, Out Of Luck

    | Anchorage, AK, USA | At The Checkout, Bad Behavior, Top

    (My uncle works as a manager at a local gas station. I have just stopped by to drop him off a plate of food. I am on a first name basis with nearly all of the employees. I’m just finishing up a conversation with one of the clerks, when two customers walk up.)

    Clerk: “Welcome to [gas station]; what can I get for you today?”

    Customer #1: “Can I get a pack of [brand] cigarettes]?”

    Clerk: “I’m sorry, but it seems like we have run out of that specific brand. Can I get you something else?”

    Customer #1: “You always run out of the f***** cigarettes whenever I’m here!”

    Customer #2: “I told you this store was f***** ghetto! Let’s go somewhere else!”

    Customer #1: “This is bull-s***! Whenever I come to this f***** store, they always seem to be out of f***** cigarettes! Is it too much to ask that you guys actually keep cigarettes in stock!?”

    Clerk: “I’m sorry, but its been a busy weekend, and we have simply just run out. I could probably recommend another one of our gas stations nearby—”

    Customer #2: “We don’t need you to recommend s***! Get me your f**** manager right now!”

    (My uncle, who was helping out another customer, has heard the entire conversation. He comes to investigate.)

    Uncle: “What seems to be the problem?”

    Customer #1: “I’ll tell you what the problem is! Every time I come to this f***** store, you never have the brand of cigarettes I want! How hard is it to keep s*** stocked? This is why I don’t come to this ghetto-a** store!”

    Uncle: “Well, as my employee previously stated, we are all out of that particular brand. We are more than willing to sell you something else, or we can recommend one of our other locations, which is about a 10-minute drive away.”

    Customer #2: “We ain’t got no f***** time for this s***! Let’s get the f*** out of here. I hate this d*** store!”

    (They promptly storm out of the store. I walk up to the register to purchase my items.)

    Me: “Jeez, how hard is to take yourself to another store and buy your particular brand your looking for? I mean if it’s not here, then make things simple and move the h*** on! Don’t be a b**** about it!”

    Clerk: “We get it all the time, but we’ve just learned to tune it out.”

    Me: “It really isn’t necessary—”

    (Customer #1 storms back in the store.)

    Customer #1: “Which one of you said that? I heard what you said about me! Calling me a b****! I know it was you bad mouthing me!”

    (The customer starts pointing at the clerk.)

    Clerk: “I didn’t say anything about y—”

    Customer #1: “I heard what you said! Do you think I’m a stupid b****?! Give me your employee number; I’m going to write a letter to your corporate offices about this. I KNOW YOU SAID IT! I AM GONNA GET YOUR A** FIRED!”

    (I clear my throat, and tap the customer on the shoulder.)

    Me: “Actually, I said it!”

    (I’m pretty tall, at 6’2.)

    Customer #1: “What business is it of yours—”

    (The customer’s question trails off, and she turns and looks up at my face; her face pales.)

    Me: “I’ll tell you: it’s very much my business. You can find me in here almost every day, but it’s ignorant and stupid people like you that p*** me off! First off, it’s not this clerk’s fault that the cigarettes are out of stock. It’s not this store’s fault that they magically don’t have your particular brand of cigarettes every time you happen to come in. Furthermore, don’t you dare try and degrade this store. It treats all of its customers with respect, which is something in which you are OBVIOUSLY lacking. Another thing, if this store doesn’t have your cigarettes, “every time you come in”, then why don’t you just get a d*** clue and move on to the next store? No need for you to be raising all this h*** for nothing. As far as who said what, I made the comments about you being a b****, so if you wanna make something of it, then let’s step outside and I’ll be more than happy to kick your a**!”

    (The customer stutters, and hurries out of the store. The clerk high-fives me and my uncle treats me out to a movie and dinner later on that week!)

    There… Are… Four… Pumps!

    | NM, USA | Crazy Requests, Top, Transportation

    (One of my regulars comes in.)

    Regular: “$20 on pump five.”

    Me: “We don’t have a pump five. We only have four pumps.”

    Regular: “Yes you do. I’m on the white car.”

    (I look out the window to see what pump she’s on, and I am surprised to see four white cars.)

    Me: “Which white car one is yours, ma’am?”

    Regular: “The white one!”

    Me: “Ma’am, all the cars on the pumps are white; what make is yours?”

    Regular: “THE WHITE ONE! Just put $20 on five so I can go!”

    Me: “We still don’t have a pump five, and I’m trying to find out what car is yours, seeing as no one else is in here to tell me what one isn’t theirs.”

    Regular: “It is your job to know exactly what car is mine! I have no reason to tell you what car is mine; just put my gas on pump five so I can get out of here.”

    Me: “Okay, fine, I will put $20 on pump five.”

    Regular: “Now was that so hard?”

    (The customer leaves, and I sit and wait for her to return to complain that her gas isn’t pumping. Seeing as I should know her car, and have explained that we don’t have a pump five, I don’t put the money in when she picks up the handle for pump four.)

    Regular: “Why isn’t my gas pumping on pump four?”

    Me: “I put it on pump five, like you asked.”

    Regular: “IT’S PUMP FOUR! GOD, LEARN MY CAR ALREADY!”

    Me: “Ma’am, I have over 100 regulars who come into this store. If I memorized every one of their cars, I wouldn’t have to room for anything else. Next time you are in, remember we don’t have a pump five, and we are not required to know what car you drive. I’m just here to take money and push buttons.”

    Regular: “Useless… just useless! I’m late for work because of you! My job is more important!”

    Me: “Oh goody! Where do you work?”

    Regular: “At [local fast food restaurant].”

    Me: “Well, okay then. If you hadn’t actually been fighting with me, and simply explained that you were on the back pump closest to the fence, you’d be on your way to your job. Have a nice day!”

    Regular: “I’m never shopping here again!”

    Me: “See you next week.”

    (I did.)

    They Need A Backup Sign

    | OR, USA | Theme Of The Month, Top, Transportation, Wild & Unruly

    (A customer pulls up to the pumps, but her tank is on the other side of the car.)

    Me: “Sorry, ma’am, can you back up and go to the other side of the pump?”

    (The customer gets a look of sheer and utter panic.)

    Customer: “No! I don’t backup. You do it. I don’t know how.”

    (The customer tries to give me the keys to her car.)

    Me: “Uhm, sorry but no, ma’am. I am not allowed to get in a customer’s car, or drive it. If you don’t want to back up you can pull forward out of the lot, circle the block, and try again.”

    Customer: “No! That will take too long. How do I backup?! Can’t you do it?”

    Me: “Well, you shift you car into reverse, and gently press on the gas. It will go backwards. When you have gone past the pump press your brake, shift back to drive and pull up on the other side.”

    (She stares at me like I am speaking a foreign language. With a little more coaching and pointing from me, she manages to get her car in reverse. She then slams her foot on the gas, backs up all the way across the station, and slams into the sign that shows our gas prices, wrecking the sign, and the back of her car.)

    Customer: “THIS IS YOUR FAULT!”

    Me: “Actually, lady, it’s yours. And I think a little blame goes to whoever gave you a license without teaching you to backup.”

    Barking Up The Wrong Family Tree

    | Calgary, AB, Canada | Family & Kids, Liars & Scammers, Money, Top

    (Note: I am a teenager.)

    Me: “Hey, what can I help you with today?”

    Customer: “I have these gift cards, and I would like to exchange them for cash.”

    Me: “I’m sorry, ma’am, but I cant do that. It’s store policy, as gift cards have no monetary value.”

    (People are starting to line up behind the customer, and they are starting to get noticeably agitated, having to wait.)

    Customer: “Excuse me, do you have any idea who you’re speaking to?”

    Me: “Not even a clue.”

    Customer: “My father owns this store! Now give me my money, or I’ll have you fired!”

    (The owner of the store is in the back, so I call him out.)

    Me: “Boss, your daughter’s here to see you!”

    Boss: “Daughter? I don’t have a daughter.”

    (The customer’s face is growing red, and the people behind her start to laugh. I can tell she wants to run away, but she’s in too deep. My boss comes to the front to see what’s going on. My boss is an Indian man in his 60′s.)

    Boss: “What are you talking about?”

    Me: “This lady right here.”

    (The white customer in her early 20s dips her head, and runs out of the store.)

    Boss: “Maybe she forgot where her dad’s store is?”

    A Fuelish Thing To Do

    | Italy | Extra Stupid

    (It’s a particularly cold evening. I’m chatting with a regular, while filling his tank.)

    Regular: “It’s so cold today; you know what you should do?”

    Me: “What?”

    Regular: “You should take a barrel, put it in the middle of the pumps, fill it with wood, then light it up to warm the place.”

    Me: “…I don’t think that’s a good idea.”

    Regular: “Why not?”

    Me: “Because I don’t want to die.”


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