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    Trying To Inspire Change

    | Europe | Money

    (At our gas station, you can either fill first and pay with cash inside, or use a credit card at the pumps. A customer stomps into the station and glares at me.)

    Me: “Hi!”

    Customer: *glaring continues*

    (I assume he is there to pay for his gas. It happens all the time that the customers expect me to know this without them saying anything.)

    Me: “How can I help you today?”

    Customer: *still glaring*

    Me: “Alright, pump 5, is it? That will be $23.50, please.”

    (The customer sighs loudly, whips out his wallet, and begins to furiously go through his cash. He then throws a 20 at me before finally speaking.)

    Customer: “Well, I don’t have that much!”

    Me: “Oh, do you happen to have a credit card perhaps?”

    Customer: “NO!”

    (For a few seconds we stand there staring at one another. I can tell that this situation won’t get any better.)

    Me: “…You know what, I’ll just pay the rest for you.”

    Customer: *turns and stomps out in a huff*

    Me: “YOU ARE VERY WELCOME, SIR!”

    A Sad Sign Of The Times

    | SK, Canada | Money, Top, Transportation

    (At the gas station where I work, all electronic payment methods are currently offline. To combat this, we have numerous 8×11 signs that say “DEBIT AND CREDIT DOWN! CASH ONLY PLEASE!” A customer comes in to pay for gas and pulls out his credit card.)

    Me: “Sorry, that card isn’t going to work. Our debit and credit systems are down.”

    Customer: “Well why aren’t there any signs telling me this?”

    Me: “There are three signs on every gas pump, including the one you were on. There are four on the door you opened to get in here. There are two on the counter that you currently have your hands on, and there are four more on the glass window I’m currently talking to you through.”

    (The customer goes silent, realizing that he’s just missed seeing 13 signs. This happens five more times in the next 20 minutes with other customers, so I’m forced to resort to going on the intercom with every gas customer after that. Before allowing them to get fuel, I ask if they are paying with cash, with an alarming number of people all saying ‘No’, with one notable exception.)

    Me: *over the intercom* “Pump number 4, are you paying with cash?”

    Customer: “Yes, I can read the signs all over the pumps.” *laughs*

    Me: “Ha ha, nice! Apparently most people can’t. ”

    Customer: “Oh, I know. I’ve worked with the public before. I get scared sharing the road with these people!”

    Fuel-Good Moments

    | PEI, Canada | At The Checkout, Awesome Customers, Money

    (I am working overnight at a gas station when a lady comes in looking very stressed out.)

    Me: “Hi, how are you?”

    Customer: “I’ve been better. I need gas and I’m hoping my cards work.”

    (She places two credit cards and a debit card on the counter.)

    Me: *looking at the cards* “You had $20 on pump 3, right?”

    Customer: “Yes.”

    (At this point, I pull my wallet out and pay for her gas.)

    Customer: *tearing up* “Why did you do that?”

    Me: “I’ve been in your shoes and it sucks, so I like to help out whenever I can.”

    Customer: *struggling to hold back tears* “Thank you so so much. I promise to pay you back!”

    Me: “Don’t worry about it, please enjoy the rest of your evening!”

    (A few days later she came back in trying her hardest for me to take the money, but I wouldn’t. She comes in every night talk to me, so I made a new friend!)

    Big Lies Are Better Than Small Ones, Part 2

    | BC, Canada | Canada, Tourists/Travel

    (A tourist and his friend come into my gas station.)

    Tourist: “Where’s all the snow and igloos?”

    (I think he’s just joking, so I play along.)

    Me: “Oh, we put them away during the tourist season to make Americans feel more at home.”

    Tourist: “That sounds like a lot of work.”

    Me: “Keeps us strong for lumberjacking, eh. All part of that Canadian hospitality.”

    Tourist: “Makes sense. Thanks bro.” *leaves*

    Tourist’s Friend: “He thinks you’re serious.”

    Me: *facepalm*

    Related:
    Big Lies Are Better Than Small Ones

    We All Have A Dream

    | Tulsa, OK, USA | Awesome Customers, Family & Kids, Food & Drink, Top

    (I work by myself on the overnight shift at my store. Around 1 am a little old African American lady and her granddaughter enter my store. While the grandmother goes to the bathroom, the granddaughter approaches me.)

    Granddaughter: *to me* “Are you going to be making any more fresh tea tonight?”

    Me: “Sorry, but we clean them overnight since we don’t have a high demand. We start them new around 3 am.”

    Granddaughter: “YOU’RE LAZY AND INCOMPETENT!”

    (As she continues to yell at me, she is unaware her grandmother has come out of the bathroom and is now behind her. Suddenly, the grandmother smacks her granddaughter on the back of the head and lays into her.)

    Grandmother: “Your grandfather and I did not march on Washington with the great Martin Luther King for you to treat hardworking people like that! You haven’t worked a day in your life because we worked hard and invested right so you would have better privileges than we did. If you want to act like a ghetto b****, then I can take away that nice apartment you live in and let you survive where I grew up. Now you apologize to this young lady!”

    Granddaughter: *in tears* “I’m sorry… I had no reason to behave like that. Please forgive my outburst.”

    (I did, and grandma got a free drink!)

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