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    Adamant, If A Bit Addled

    | Cartersville, GA, USA | Extra Stupid

    (I’m a fuel clerk at a large chain grocery store’s gas station. One evening a morbidly obese redneck woman was having trouble getting her pump to work. She wanted to get a fuel injection cleaner (additech) added into her gasoline, but had no clue what she was doing. After swiping a credit card, the pump’s computer screen automatically asks the customer if they want to buy additech. The conversation went like this.)

    Me: “Hey, how are you doing today?”

    Customer: *mouth full of tobacco* “I wanna get some of that Additech stuff!”

    Me: “Alright, after swiping your card the pump will ask if you want to purchase Additech. Press ‘Yes.’ Since you are driving a truck, you will select the $9.99 price by pressing the ’2′ key on the screen.”

    Customer: “I wanna get me some of that Additech stuff!”

    Me: “I understand, ma’am. Please just swipe your card and follow the prompts.”

    Customer: “I WANNA GET SOME F***ING ADDITECH STUFF!” *spits out a glob of tobacco* “Why the f*** won’t you get me some of that f***ing Additech stuff?!”

    Me: “Ma’am, please calm down. Would you like me to show you how?”

    (Frustrated, the customer begins yelling to the other customers in line.)

    Customer: “I’m not retarded! He said I’m retarded!”

    Me: “Ma’am, let me show you.”

    (I walk out to the pump, swipe her card, and as predicted the Additech screen comes up. I set her pump up, and she fills her truck. Afterwards, I come back to my register. A minute later, Ms. Additech comes back.)

    Customer: “What is Additech anyway? DOES IT MAKE YOUR CAR GO BETTER?!”

    Weekly Roundup: The Parent Is Not Always Right

    , , , , | Not Always Right | Family & Kids, Roundups

    The Parent Is Not Always Right: This week, we feature five stories of people who aren’t just bad customers, but bad parents too!

    1. Bad Parents Bug Us:
      A mother and her two “angels” go on an insect-killing spree at a zoo.
    2. Fruit Is But One Food Group:
      There’s nothing sweet about this parent’s approach to nutrition!
    3. Talking S*** Behind Someone’s Back 101:
      A mother teaches her daughter the joys of smack-talk.
    4. Rounding Down To The Nearest Child:
      Signs you have too many kids: you don’t know how many you have!
    5. Oh Where, Oh Where Have My Role Models Gone:
      Nanny nanny boo-boo, mommy acts like a doo-doo!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Your Argument Just Went Up In Smoke

    | BC, Canada | Food & Drink, Health & Body, Top

    (A young man walks into store, grabs two energy drinks, and then comes to the till to pay. As he’s paying, a middle-aged customer comes into the store.)

    Middle-aged Customer: “I can’t believe they haven’t banned those energy drinks yet! They’re so bad for you. Some kid down in the States died from them!”

    Young Customer: *finishes paying and leaves*

    Middle-aged Customer: “I’ll have two packs of cigarettes, please.”

    Mismanaged Expectations

    | Columbia Heights, Minnesota, MN, USA | Top

    (I am the third shift manager at my store. I live only a block from my store, so when I need stuff, I just walk over. I stop in one afternoon on my day off. The store is busy and I notice a lady who is obviously upset. So, I approach just to help out.)

    Me: “Hello, ma’am, I work here. Is there something I can help you with?”

    Customer: “No. I need to talk to a manager, not some young punk kid.”

    (Note that I am 19.)

    Me: “Ma’am, I am actually—”

    Customer: “I said you can’t help me. I need a manager!”

    Me: *gives up* “Yes, ma’am. Let me go in back to get him…”

    (I go into our back room where I keep my work shirt most of the time with my name tag. I put them both on real quick, and come out of the back room to the customer.)

    Me: “Excuse me, you needed to speak to a manager?”

    Customer: “Yes, about time! I want to complain—”

    (She turns and sees me, realizing who I am. This just gets her more upset.)

    Customer: “What are you doing?!”

    Me: “I am a manager. How may I assist you today?”

    Customer: “How old are you? You can’t be a manager!”

    Me: “I’m nineteen, ma’am, and I am a manager. How may I assist you?”

    Customer: “This store is stupid. I’m not coming back!” *leaves*

    Mother Doesn’t Know Best

    | Kentucky, USA | At The Checkout, Awesome Customers, Family & Kids, Top

    (My mother and I are on a drive to Florida when we stop at a small gas station. A customer and her six- or seven-year-old daughter walk away from the restrooms to the counter.)

    Cashier: “May I help you?”

    Customer: “Your bathrooms are DISGUSTING! Let me talk to a manager! They make me SICK!”

    Cashier: “I’m sorry, ma’am, but the manager isn’t in right now. Would you like me to file a complaint?”

    Customer: “No! I want you to clean the GODD*** BATHROOMS!

    (At this point, the little girl is trying to drag her mother away and is telling her to calm down. The cashier is clearly shaken and on the verge of tears.)

    Cashier: *tearing up* “I’m sorry, but that’s not my position, and the janitors aren’t in right now. Is there anything else I can do?”

    Customer: “NO, GODD*** IT! JUST GO CLEAN THE D*** TOIL—”

    (At this point, my mother has had enough and speaks up in defense of the cashier.)

    My Mother: “Look. She has told you she can’t clean it. She has offered solutions. Now use the dirty toilets or you can leave! You don’t have to be such a b****!”

    Customer: *taken aback* “Well, I…I…HMPH!”

    (She storms out, dragging her kid by the arm. After we leave a second later, we see the woman and her little daughter in the parking lot.)

    Customer’s Daughter: “Goodness, Mommy! you didn’t have to be so mean to that lady. She was crying!”

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