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  • Had It Up To Their Neck With Bad Customers
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    We All Have A Dream

    | Tulsa, OK, USA | Awesome Customers, Family & Kids, Food & Drink, Top

    (I work by myself on the overnight shift at my store. Around 1 am a little old African American lady and her granddaughter enter my store. While the grandmother goes to the bathroom, the granddaughter approaches me.)

    Granddaughter: *to me* “Are you going to be making any more fresh tea tonight?”

    Me: “Sorry, but we clean them overnight since we don’t have a high demand. We start them new around 3 am.”

    Granddaughter: “YOU’RE LAZY AND INCOMPETENT!”

    (As she continues to yell at me, she is unaware her grandmother has come out of the bathroom and is now behind her. Suddenly, the grandmother smacks her granddaughter on the back of the head and lays into her.)

    Grandmother: “Your grandfather and I did not march on Washington with the great Martin Luther King for you to treat hardworking people like that! You haven’t worked a day in your life because we worked hard and invested right so you would have better privileges than we did. If you want to act like a ghetto b****, then I can take away that nice apartment you live in and let you survive where I grew up. Now you apologize to this young lady!”

    Granddaughter: *in tears* “I’m sorry… I had no reason to behave like that. Please forgive my outburst.”

    (I did, and grandma got a free drink!)

    Of Big Mouths And Even Bigger Customers

    | Waynesboro, PA, USAWaynesboro, PA, USA | Criminal/Illegal, Top, Underaged

    (At the gas station where I work, a bunch of young, smart-mouthed customers are holding up the line, talking about how f***ed up they’re going to get that night. I call several times but they’re too busy goofing off to notice. Eventually, a large, 6’6″ and ripped middle-aged gentleman who is also waiting taps one of the young customers on his shoulder. The young customer almost mouths off to the large gentleman, but thinks better of it and turns to me.)

    Young Customer: “Hey, can I get a pack of cigarettes?”

    Me: “I’m gonna need to see your ID.”

    Young Customer: “I’m gonna need to see YOUR ID!”

    (I immediately pull out my wallet and flip it open so it’s showing my ID.)

    Me: “Still gonna need to see your ID.”

    Young Customer: “Look, a**hole! I’m old enough to buy alcohol and you will sell me—”

    (At this moment, the large and ripped gentleman who has been patiently waiting behind walks up, pushes the smart-mouthed customer out of the way, and puts his stuff down.)

    Gentleman: “Hey, can I get a pack of cigarettes?’

    Me: “Not a problem, sir.”

    Gentleman: *to the young customer* “THAT’S how easy it is for adults. Maybe you’ll get there someday.”

    Sometimes, The Gas Is Half Full

    | Wisconsin, USA | At The Checkout, Awesome Customers, Transportation

    (It is about 10:30 at night and my shift is done in 30 minutes. I am alone as my coworker has gone home sick an hour ago. Everything is going fine until a young guy, about 19, shows up. He comes in and prepays $50 of diesel and goes out to pump gas. I notice he has starts the wrong pump and has already gotten $8 worth of unpaid for gas when I go out.)

    Me: “Excuse me,sir, but you accidentally grabbed the wrong pump.”

    Customer: “Well, the other one wouldn’t work.”

    Me: “Okay, I will void out the $50 then and just add the remainder to the $8 so you can continue on the same pump.”

    (Note: I have anxiety very bad, so if I get nervous I freeze up and forget how to do simple tasks. The customer, who has been fairly nice up to this point, suddenly becomes very agitated.)

    Customer: “Well, hurry the f*** up! I want to get out of here!”

    (I go inside and he follows, all the while yelling and getting angrier as I try to void out the prepay. However, my anxiety has kicked in and I can’t remember how to do the transaction.)

    Customer: “What the f*** is taking you so long?! I want to get home. Hurry up and do your job!”

    (My anxiety keeps getting worse, so I call in my coworker to come help. Meanwhile, the customer keeps yelling.)

    Customer: “You’re a worthless employee! I’m going to call your manager and get you fired!”

    (He keeps going on until my coworker gets there and fixes everything. The customer hasn’t stopped yelling or hurling insults the whole time. I start having an anxiety attack and begin crying.)

    Customer: “Finally, someone who knows how to do their job! I’ll make sure you get fired, you dumb b****!”

    (He walks out, when a few minutes later another guy, Customer #2, comes in. Apparently, Customer #2 was riding in the same car as the first customer. He grabs a small thing of gum and leans in against the counter, setting it down along with some money.)

    Customer #2: “Hey, I’m really sorry about him. I know it isn’t much, but here’s a little bit of money. I’m just grabbing the gum so he doesn’t know what I’m doing.”

    (I am dumbfounded as Customer #2 walks out. Oh, and the money? I had a completely empty tank and was stressing out all day about it. My car lasted just enough time on the money he gave me!)

    Courage Under Hire

    | Montreal, Quebec, Canada | At The Checkout, Criminal/Illegal, Top, Wild & Unruly

    (I’m in the back, preparing for my shift. It’s past rush hour, but the station is still busy. My coworker is working the till, and there’s a line of customers.)

    Coworker: “Good evening. What pump did you have?”

    (Suddenly, the customer pulls out a BIG hunting knife.)

    Customer: *threatening* “Give me the cash!”

    Coworker: *annoyed* “Did you have gas to pay for or not? It’s late. There are people behind you in line waiting to pay and go home, and you’re holding up the line.”

    Customer: *lowers knife* “Oh, sorry.”

    (To everyone’s surprise, the would-be robber leaves, dejected. Everyone just stares at my coworker, dumbfounded.)

    Coworker: “Wait, was he trying to rob us?”

    Next Customer: “Balls of steel, man!”

    (My coworker realizes what he’s done, and starts freaking out. He was a bit shaken for an hour or so, but was okay afterwards.)

    Papering Things Into Perspective

    | Oklahoma, USA | Top

    Customer #1: “I need a receipt for Pump 5.”

    My Coworker: “Sure, here you go, sir. Is there anything else I can get for you?”

    Customer #1: “Yeah, you need to keep your pumps full of paper! The whole reason I use my credit card is so I don’t have to walk inside for a receipt!”

    Coworker: “Sorry, sir. I’ll get another roll of paper out there as soon as I can.”

    Customer #1: “Well, you need to just make sure the roll doesn’t run out!”

    (Suddenly, another customer speaks up.)

    Customer #2: “Yeah, I bet he intentionally let that pump run out of paper just to ruin your day. That’s what I’d do if I had to put up with idiots all day.”

    (Customer #1 grabs his receipt and leaves angrily. A cop who has also been waiting in line also chimes in.)

    Cop: “Man, I wish the worst thing I had to worry about was a gas pump running out of receipt paper…”


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