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    When Political Causes Collide

    , | Victoria, BC, Canada | Top

    Customer: “Excuse me, where is this table made? It’s not made in China, is it?”

    Me: “Yes, I do believe it’s made in China.”

    Customer: “I can’t believe you would sell things from China.”

    Me: “Well, we have a factory there that makes custom furnishings directly for us. I assure you they’re of the highest quality.”

    Customer: “Well, I can’t shop here! This is an outrage!

    Me: “I don’t see the problem…”

    Customer: “The problem is that they do animal testing in China!”

    Me: “Um, this is a table.”

    Customer: “They still do animal testing!”

    Me: “Well, I assure you no animals were harmed during the building of this table.”

    Customer: *storms out*

    Seek, And Ye Shall Find…Eventually

    , | Glasgow, Scotland |

    Customer: “Hi. Can I have a cappuccino please?”

    Me: “Uh …sorry ma’am, but you’re in a furniture store. We don’t sell coffee.”

    Customer: “I didn’t ask for coffee, I asked for a d**n cappuccino!”

    Me: “Well, we don’t sell those either.”

    Customer: *looking hurt* “Why not?”

    Me: “We sell furniture. Look around you….”

    Customer: *starts crying* “This is the fourth time this has happened on this street!” *runs out*

    (As it turns out, she’d gone into a clothing store, a pharmacy and a grocery store, just to find herself a cappuccino.)

    You Be Difficult, I’ll Be Ditzy

    , | Oklahoma City, OK, USA |

    Me: “It’s a great day at [furniture store]! How can I direct your call?”

    Caller: “I want to talk to someone about my furniture.”

    Me: “Okay, is it just damaged, or did you want to set up a delivery?”

    Caller: “No. I just want to talk to someone about it.”

    Me: “Um… did you want to talk to your salesperson?”

    Caller: “No. Just someone in the dining department.”

    Me: “I’m sorry ma’am, but our floor isn’t separated into departments.”

    Caller: “I bought it about 2 years ago. I just want to talk about it.”

    Me: “Did you want to talk about it with a manager?”

    Caller: “No.”

    Me: *stops caring* “Well, I would LOVE to talk about with you! Is it pretty?!”

    Caller: “What?”

    Me: “Furniture is good! It’s where people sit!”

    Caller: *click*

    Shoplift And Drag And Haul Away

    | Georgia, USA |

    (Furniture stores typically require the sales staff to discretely follow customers in order to be on hand if there are any questions.)

    Me: “Welcome to *** Furniture.¬†Do you see anything you like?”

    Customer: “What’s that supposed to mean? What, you think I’m gonna take something? I got money.¬†I ain’t gotta steal nothing from your store.”

    Me: “No, ma’am. I was just checking to see if you needed any help. I didn’t think you were trying to take anything.”

    Customer: “I ain’t no shoplifter. I said I got money. What, you think I’m gonna try to take something outta here?”

    Me:¬†”It’s a furniture store, ma’am. If you can fit a loveseat in your pocket, you’re welcome to it.”

    It’s Your Fault That It’s My Fault

    , | Braintree, MA, USA |

    (This customer shows up at the store to pick up two rugs she had supposedly ordered, but I am unable to find them.)

    Me: “I’m sorry, but I am having some trouble finding your rugs in the store. Did somebody give you a claim check or receipt when you bought the rugs?”

    Customer: “No I ordered them over the phone.”

    Manager: “Okay ma’am, we are going to need some proof of your purchase because we can’t find the rugs you ordered.”

    Customer: “WHAT? I don’t have time for this!”

    Manager: “I’m sorry, do you remember what day you ordered the rugs or who you spoke to?”

    Customer: “Oh, it was sometime last week. I don’t remember who I spoke to. Can’t you just get my rugs for me?”

    Manager: I’m sorry, ma’am, but we don’t have any records of you ever ordering rugs from us. If you could wait just a moment I could check the system again and see if anything comes up.”

    Customer: “I DON’T HAVE TIME FOR THIS!”

    Manager: “Okay, we’re going to go upstairs and check our records a final time.”

    Customer: *keeps yelling as we walk away*

    (As we search for her rugs, she leaves the store. A little while later, she calls the store back.)

    Me: “Thank you for calling, how may I help you?”

    Customer: “Hi! I called earlier about some rugs I ordered. I actually ordered them from another store. I’m surprised that you didn’t know that!”

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