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    Ketchup Me Right Or Don’t Ketchup Me At All

    , | Windsor, ON, Canada | Food & Drink, Top

    (I am a manager at a popular fast food restaurant and currently serving customers in the drive thru. I have a headset on to hear what customers are saying at the speaker.)

    Coworker: “Hi there, how can I help you?”

    Customer: “Yes, I just came through here and got small fries, and I got NO ketchup! I want new fries WITH ketchup!”

    Coworker: “Okay, sorry about that ma’am. Just pull to the second window and our manager will help you.”
    (I prepare the new fries and put them in a bag, and make sure to grab a handful of ketchup packets to accompany them as she comes up to my window.)

    Me: “Sorry about that, ma’am! Here you are. The fries just came up!”

    Customer: “How can you give someone fries with no ketchup!”

    Me: “Sorry, ma’am! Have a good day!”

    (Thinking that would be the end of ketchupgate, I resume my other regular duties. Ten minutes later, the same woman, now irate, storms into the lobby and up to the counter with her food bag in hand.)

    Me: “Hi there, ma’am, is there anything I can help you with?”

    (She overturns her empty bag and several unopened ketchup packets spill onto the counter.)

    Customer: “You gave me nine ketchup packets for one small fries?!”

    Me: “I’m sorry?”

    Customer: “You gave me NINE KETCHUP PACKETS for ONE small fries! Are you trying to be smart?!”

    Me: “Ma’am, didn’t you return to the drive thru for the sole reason of getting ketchup?”

    Customer: “But NINE ketchup packets?!”

    Me: “I’m sorry ma’am, I suppose I just wasn’t aware of how much ketchup you wanted.”

    Customer: “I demand to speak with your manager!”

    (I look at my uniform and then the surrounding crew members’ uniforms. My uniform is quite clearly different from all others.)

    Me: “I am the only manager on duty, ma’am.”

    Customer: “YOU’RE the manager?!”

    Me: “Yes.”

    Customer: “And you gave me NINE packets of ketchup?”

    Me: “Yes.”

    Customer: “Well what do you have to say for yourself?”

    Me: “I suppose I am pleased to know that I was able to go above and beyond your expectations for ketchup sustenance.”

    Customer: *storms off muttering incoherently*

    Inexorably Inconsiderate

    , | Guelph, ON, Canada |

    (The customer is four cents short for his order.)

    Customer, to friend: “Hey man, do you have a nickel or something?”

    Friend: “Yeah man, here.”

    Customer: “No, that’s okay. I’ll just get some out of here.”

    (He reaches into the tip jar.)

    Customer: “Can I just take out four cents from in here?”

    Me: “Um, no. That’s actually our tip jar–”

    Customer: “Too late. It’s happening.”

    Me: *speechless*

    Keep That Style To Yourself

    , | Stockton, CA, USA | Food & Drink, Rude & Risque

    (I take orders at a fast food restaurant. We have a secret menu with special type of fry we call “animal style”, which is pretty popular. A customer walks up.)

    Me: “Hi, how are you doing today? How may I help you?”

    Customer: “I have heard about this secret style french fry you guys make. Could I have one order of french fries, doggy style, please?”

    Me: “Um…do you mean animal style fries?”

    Customer: *turning red* “Yeah, that’s what I meant.”

    Related:
    The Horrors Of Mispronunciation, Part 4
    The Horrors Of Mispronunciation, Part 3
    The Horrors Of Mispronunciation, Part 2
    The Horrors Of Mispronunciation

    I’m Falling To Pieces

    , | North Carolina, USA | Food & Drink

    (We have a survey that pops up randomly when receipts print out. The customers can go to a website and receive a code for a free sandwich upon completion of the survey. We only accept receipts with the codes written on it.)

    Me: “Do you have a coupon for me, sir?”

    Customer: *hands me coupon* “I’d like to redeem my free sandwich.”

    Me: *looks at coupon* “Sir, there is no code on this receipt. I cannot accept this coupon.”

    (The customer rips it out of my hand, tears it up into several pieces and throws it on the floorboard.)

    Friend: “We’ll just pay for the sandwich, then.”

    (Still infuriated, the customer picks the receipt pieces back off the floorboard and continues to rip them into smaller pieces, throwing them back on the ground.)

    Me: “Have a great day!”

    Can’t Spell Without Without With, Part 2

    , | Baton Rouge, LA, USA | Food & Drink

    (This takes place while the customer is ordering at the drive-through speaker.)

    Customer: “I want a [popular combo].”

    Me: “What kind of drink?”

    Customer: “No drink.”

    Me: “Is that all?”

    Customer: “No, I also want a Dr. Pepper on the side.”

    Related:
    Can’t Spell Without Without With

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