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    Screaming Some Nonsense Can Lead To Slapping Some Sense

    , | USA | Awesome Customers, Food & Drink, Top, Wild & Unruly

    (I’m working at a fast food restaurant when a man suddenly storms up to the counter, completely ignores the woman whose order I’m taking, and starts screaming obscenities at me.)

    Customer: “All you f***ing losers can go straight to h***!”

    Me: “What’s the problem?”

    Customer: “Every time I come here, it happens! You always get it wrong! I ordered this burger without tomato, and look at this! There’s a d*** tomato on it!”

    (He shoves the burger under my nose. I glance down and see that the burger isn’t ours, but our competitor’s, from across the street.)

    Me: “I’m sorry, but I think you ordered this at [competitor restaurant] across the way. You need to complain to them.”

    Customer: “I know what I’m talking about! I’m not a f***ing r*****!”

    (Suddenly, the other customer he cut in front of slaps him on the backside of the head. Note that the other customer is a woman and can’t be more than five feet tall and a hundred pounds.)

    Customer: “What the f***?!”

    Other Customer: “You deserved that. You’re being stupid. Get the h*** out of here!”

    Customer: “You telling me what to do, b****?!”

    (She slaps him again, this time on the face.)

    Other Customer: “Now, have you learned your lesson?”

    Customer: *suddenly meek* “Yes, ma’am.”

    Other Customer: “Good. Apologize.”

    Customer: “I’m… I’m sorry. I must’ve went to the wrong place.”

    (Dazed, the customer wanders out of the restaurant, leaving his burger behind. I gave the woman her meal for free!)

    High Or Not, Don’t Mess With My Hires

    , | Hollywood, FL, USA | Criminal/Illegal, Top

    (A car blasting loud music pulls up to the drive thru. Neither I nor them can hear each other over the music. A few moments later, they pull up to the first window. There’s four men in the car, and all of them are smoking marijuana. The driver leans out the window and shouts at me.)

    Customer: “Why you don’t take my order, b****?!”

    (Before I can even respond, my manager comes storming from behind me and approaches the window.)

    Manager: “What’s going on here?”

    Customer: “This b**** won’t take my order!”

    Manager: “Please do not insult my employees.”

    Customer: “Man, f*** you!”

    Manager: “I think you had better leave. Now.”

    (At this point, the driver gets out of his car and approaches the window and starts having a shouting match with my manager. The next thing I know, the other three guys in the car start panicking about something, and shouting something at the other man, but he can’t hear them over the loud music and screaming. Then, someone comes up from behind the man at the window and taps him on the shoulder. It’s a cop. He has them all arrested for possession of marijuana and disturbing the peace.)

    It Pays To Be Patient, Part 3

    , | Minnesota, USA | At The Checkout, Awesome Customers, Food & Drink

    (I am a manager at a fast food restaurant. Things have been running behind in the kitchen, so we are caught off-guard with a long line of cars, forcing customers to wait while their food is cooked. I deliver an order to one particularly unhappy customer.)

    Me: “Here you go, sir. I’m so sorry about the wait.”

    Customer: *snatches the bag from my hands and screeches off without a word*

    (A couple days later, I am working the morning shift again and the same man comes through the drive-thru.)

    Customer: “Excuse me, were you the girl I was angry with the other morning?”

    Me: “Yes, sir. I’m so sorry for making you wait so long.”

    Customer: “No, I’m sorry. You were just trying to do your job. Have a nice day!”

    (The customer proceeds to place a 10 dollar bill in my hand. I definitely had a nice day!)

    Related:
    It Pays To Be Patient, Part 2
    It Pays To Be Patient

    Husband And Strife

    | Maine, USA | Food & Drink, Spouses & Partners, Wild & Unruly

    (A man walks in with his wife and starts ordering their food. She goes over to the soda machine to grab a drink, but the ice machine stops working. Frustrated, the wife starts slamming on the bar you push to get ice.)

    Wife: “IT’S NOT WORKING!”

    Me: “I’ll be right over. Sometimes it jams and you just have to hold down the handle for a bit.”

    (I go over and hold down the handle for a good 30 seconds which is usually enough time for the ice to start coming out again, but it still doesn’t work.)

    Me: “I’m really sorry about that. Usually there’s an additional charge for bottled drinks but you can have one for no extra cost if that’s okay.”

    Wife: “Okay, thanks.”

    (The wife goes to grab a drink but just stands there for a moment.)

    Wife: “You know what? WHATS THE POINT OF GRABBING A G**D*** DRINK IF THERE’S NO G**D*** ICE?!”

    Husband: “Baby, it’s fine. Just grab a bottled drink.”

    Wife: “NO, IT REALLY ISN’T!” *throws cup on the ground and stomps out the door*

    Me: “I’m so sorry… you can have a bottled drink for free at this point.”

    Husband: “Really?”

    Me: “Yeah, sure. I’m sorry about the ice.”

    Husband: “No, no, don’t worry about it. She’s just a huge b****!”

    Breaking Bread Can Break You Up

    , | Maine, USA | Family & Kids, Food & Drink, Spouses & Partners

    (A couple comes in and races up to the sandwich unit.)

    Woman: “Hi, we only need one sandwich for our kid. I’m gonna make it quick, I promise. He wants a six inch white—”

    Man: “No, he doesn’t. He wants flatbread.”

    Woman: “No, he wants white!”

    Man: “Flatbread!”

    Woman: “Shut up, I know what he wants!”

    Man: “No, you don’t! He won’t eat white bread!”

    Woman: *sighs* “Is there any way I can get the sandwich on a flatbread, but put white bread on the side? I know I’m right, and he hates flatbreads.”

    Me: “Yes, of course. It’s just costs a bit extra.”

    Woman: “Okay, so turkey and cheddar cheese.”

    Man: *shakes his head* “He likes American.”

    Woman: “No, he doesn’t!”

    Man: “Yes, he does!”

    Woman: “Shut up! You’re confusing people!”

    Me: “Would you like me to put some American on the side?”

    Woman: “No! He HATES American, so there’s no point. Besides, he wants it toasted.”

    Man: “Finally! Something right!”

    Woman: “Right, so toasted with olives and mustard, and that’s it.”

    Man: “He wants lettuce, too.”

    Woman: “Fine, s***! Put lettuce on there and when he won’t eat it. Whatever!”

    Me: “…Anything else?”

    Woman: “No. HE’S probably confusing you already.”

    Man: “YOU’RE the confusing one.”

    (I ring them up and they calm down as they get ready to leave.)

    Woman: “Thanks, sorry about that. We didn’t mean to confuse you!”

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