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  • Had It Up To Their Neck With Bad Customers
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    Combo Incognito

    , | Texas, USA | Extra Stupid, Food & Drink, Top

    (At this restaurant, they take your name when you order, and call it out when your food is ready to be picked up. I’m waiting with other customers for orders.)

    Cashier: “Jessica!”

    (No one comes forward.)

    Cashier: “Jessica? Is there a Jessica?”

    (Again, no one comes forward. Three more orders come out, and in between each, the cashier calls for “Jessica” again. Meanwhile, a customer who ordered before me has been standing right at the counter and is getting impatient.)

    Customer: “Excuse me, but these people who just got their orders got here after me. Do you have my order?

    Cashier: “What’s your name?”

    Customer: “Susan.”

    Cashier: “We don’t have any orders for Susan. What did you order?”

    Customer: “I got the #3 combo with a coke.”

    Cashier: “That’s what the order for Jessica has.”

    Customer: “Oh! I gave the name Jessica, but that’s not my name. I don’t like giving my real name.”

    Cashier: “You gave the name Jessica, but didn’t claim the order for Jessica?”

    Customer: “Well, it’s not my name!” *takes her bag and leaves*

    Related:
    Indecisively Incognito

    Bigotry Gets Served

    , | Boca Raton, FL, USA | Awesome Customers, Bigotry, Food & Drink, Top

    (I’m a customer standing in line behind another customer at a Mexican fast-food restaurant.)

    Cashier: “How can I help you today?”

    Customer: “Excuse me, but you gay?”

    Cashier: “Um…I mean…yeah, but I don’t see what that—”

    Customer: *menacing* “I’m gonna need you to leave this here store, so a good Christian can take my order. Got that?!”

    (The manager has overheard all this and walks over.)

    Manager: “I’m sorry, sir, but you’re going to have to leave.”

    Customer: “Are you discriminating on me ’cause I’m a Christian?”

    Manager: “No, sir, I am not. I am also a Christian.”

    Customer: “And you, a claimed Christian, hired this sodomite?”

    Manager: “I hired this man because he does his job extremely well and is a good employee.”

    Customer: “But he’s a sodomite!”

    Manager: “You need to leave, now.”

    Customer: “I ain’t leavin ’til I get my here IMMIGRANT food from a good Christian!”

    (Fed up, hungry, and in a rush, I speak up.)

    Me: “If you’ll excuse me, sir, I’m in too much of a rush to deal with your bulls***. Since you’re being kicked out, I’m going to give my order to the nice cashier over here. You can also go ahead and get something for yourself on my tab, because no one should have to put up with you!”

    (The four other customers behind me clapped, while the customer screamed, “YOU’RE ALL HEATHENS!” and ran out like he was being chased by Satan. On top of that, I got my order on the house!)

    Bad Day LA

    , | Goshen, IN, USA | Food & Drink, Love/Romance

    (It’s my first night working drive-thru. I’m really nervous and trying to be polite to the customers. A man orders his meal and pulls up to window to pay. He looks mad. He pays me, and I give him his change and hand him his bag.)

    Me: “Have a nice day!”

    Customer: “Not with the day I’m having.”

    Me: “Yeah, we all have those kind of days.”

    Customer: “NOT with the kind of day I’m having! When your wife leaves you for a richer man, goes to California with him, and then calls you because she wants money to come home, THEN you’re having a bad day!” *screeches out of parking lot*

    Weekend Roundup: You Drive Me Crazy

    , , , , | Not Always Right | Bizarre, Roundups

    Your Drive Me Crazy! This week, we share five stories of customers who drive employees nuts—and the brave workers who are driven to serve them just the same!

    1. Drive Hoo:
      Woohoo! Drive-thru customers can really drive you crazy!
    2. Preserving Life, 1-Up At A Time:
      Proof that Pokémon-players take “Gotta Catch ‘Em All” VERY seriously.
    3. Copycats…and Copy Dogs, Copy Sheep…:
      A customer wanting to clone his dog? Just another day at the bookstore!
    4. That Was Random:
      One coffee shop customer takes a random walk on the weird side.
    5. We Can Thank Hollywood And “Hacker” Films For This:
      Tech support can fix your hard drive, but not the car you drive!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Manners Matter When You’re Madder

    , | New York, NY, USA | Money

    (An older, unkempt-looking man comes up to my counter.)

    Me: “Hello, and welcome to [restaurant]. Can I take your order, sir?”

    Customer: “Uh, yeah. Sure.”

    Me: “What would you like?”

    Customer: *pauses* “What do you want?”

    Me: “Sir, what would you like to eat?”

    Customer: “Stop rushing me, woman! Let me have some coffee!”

    Me: “I’m sorry, sir. What kind of coffee would you like? We have—”

    (The customer throws a twenty dollar bill on the counter and starts shouting profanities at me and the other customers in the line.)

    Customer: “D*** kids these days! Just give me my f***ing coffee, b****!”

    Me: “I apologize, sir, but I can’t serve you if you don’t tell me what kind of coffee you would like. Unfortunately, you are disrupting the other patrons and I’m going to have to ask you to leave.”

    Customer: “I’LL LEAVE ‘CUZ I WANT TO LEAVE!” *leaves in a huff*

    (In his haste, the customer left his twenty dollar bill on the counter. He never returned, so I ended up paying for the next few customers’ meals with the money that he left behind.)


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