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    How Quickly People Change

    , | Hilo, HI, USA | Awesome Customers, Food & Drink, Top

    (I am working the cash register at a popular Tex-Mex chain. I am serving a customer who has been kind of rude, and seems like he is in a huge hurry. I have tried to be as pleasant and quick as possible.)

    Me: “So, your total is $34.”

    Customer: “Can you guys take tips?”

    Me: “No, I wish.”

    Customer: “Okay. Here. I’ll give you this $50, and just… um… forget my change.”

    (He did. He walks out leaving me the remainder, about $16!)

    Hot Food Can Leave You Feeling Warm & Fuzzy

    , | New Mexico, USA | Awesome Customers, Food & Drink, Top

    (I am working the closing shift at a popular fast food place. It is a few minutes to closing, and I am in a hurry to get everything cleaned so I could go home when a police officer walks in.)

    Officer: *pulls out a note* “Um, you guys have baked potatoes, right?”

    Me: “Yes sir, sour cream and chive, bacon and cheese, and chili and cheese.”

    Officer: “The bacon and cheese, and a cheddar burger?”

    Me: “No problem. Was there anything else for you tonight?”

    Officer: “No, I think that’s it. It’s for a girl we just rescued. She got caught up in human trafficking and we wanted to get her something warm to eat.”

    (Shocked, I finished ringing up his order. I immediately tracked down my manager and convinced him to ring it up as a manager meal, which is free. I also wrote a note that said good luck. The officer thanked me and left. A week later, I saw on the news that she made it home safe.)

    Faith Renewed In The Drive-Thru

    | Columbia, PA, USA | Awesome Customers, Food & Drink, Money, Top

    (A customer comes in, and once she makes it clear that she doesn’t want to order anything, I’m expecting a complaint.)

    Customer: “I know this is going to sound strange, but just hear me out. I went through the drive-thru this morning and they put a burrito in my bag that I didn’t pay for. I would like to pay for that now.”

    Me: “You… came back here to pay for something that you got, but didn’t order?”

    Customer: “Yes!” *beams*

    Me: *flustered and a little confused, I ring up the burrito* “That will be $1.06.”

    (The customer hands me the money happily and goes on her way. For me, this was an incredible show of honesty. Lady, wherever you are, thank you for restoring my faith in humanity.)

    May The Customers Be Ever In Your Favor

    , | Auckland, NZ |

    (I work at a very busy fast food chain, so we often take our customers’ names and call them to the counter when their food is ready.)

    Me:” Your name please, ma’am?”

    Customer: “Primrose Everdeen.”

    Me: “Thank you, could you please wait by the window? We’ll call you up when your meal is ready.”

    (At this point, I’m thinking that this customer is a bit strange, but I let it pass. A few minutes pass.)

    Coworker: “Primrose Everdeen.”

    Customer: “I volunteer!”

    Related:
    May The Employees Be Ever In Your Favor

    This Customer’s Spirit Is Unsinkable

    , | Derbyshire, England, UK | Awesome Customers, Movies & TV, Top

    (I am quite well-spoken and have what many people refer to as a ‘posh’ accent.)

    Me: “Alright, so that will be £24, please!”

    Customer: “You’re far too posh to be working in a place like this!”

    Me: “Why, thank you! I do tend to hear that rather often! I’ve got to pay my way through university somehow, I suppose.”

    Customer: “Ooh yes! You sound just like that Kate Winslet!”

    Me: “Um, thank you! Have a good night!”

    (About one week passes, when the customer comes through again, this time with her entire family in tow.)

    Customer: “It’s Kate Winslet!”

    Me: “Hello again! How are you all this evening?”

    Customer: “I’d be better if you could just talk at my kids a second!”

    Me: “Okay then. I mean, what would you like me to say?”

    Customer: “They’ve been watching Titanic all week getting ready for this. Say that bit when she’s stuck on the door at the end!”

    Me: “Um… ‘I’ll never let go, Jack!’”

    Customer: *to her kids* “Ha! Didn’t I tell you she sounded just like her?!”

    Me: “Well, I’m glad you liked it. Is there anything else I can help you all with tonight?”

    Customer: “Oh, no thank you, darling. Just stay as you are. It’s so nice to be served by people that are just so happy!”

    (These customers are now regulars, who not only ask me to quote Titanic every time they come through, but also got one of my coworkers to do the ‘Gangnam Style’ dance.)


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