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    The Grinch Comes Earlier Every Year

    , | IN, USA | Holidays, Language & Words, Theme Of The Month

    (I have rung up a customer, and hand her the food. She is getting ready to drive away.)

    Me: “Have a happy Thanksgiving!”

    Customer: *yelling fairly loudly* “Well, that was rude! It’s ‘Happy Holidays.’ Saying Thanksgiving is politically incorrect! Stupid girl!”

    Not Sweet On The Potato

    , | CA, USA | Bizarre, Food & Drink

    (I work for a small, privately-owned fast food chain, and we often receive many questions about our food and what goes into each item. I notice a man that ordered a few moments ago is lingering at the counter trying to look into the back. I excuse myself and approach him.)

    Me: “Did you have any questions, sir?”

    Customer: “Yeah, what do you put in your fries?”

    Me: “Our fries?”

    Customer: “Your fries. What do you put in them?”

    Me: “Well, we salt them, but that’s—”

    Customer: “No! What do you put in the fries?!”

    Me: “Um… potatoes?”

    Customer: “Do you have a manager? Where is your manager?!”

    (My manager comes up to the counter to see what is wrong.)

    Manager: “What seems to be the problem?”

    (By now, the customer is speaking loud enough for the whole dining room to hear him.)

    Customer: “What do you put in your fries?!”

    Manager: “…I’m sorry?”

    Me: “I think he wants to know what the ingredients for the fries are.”

    Customer: “Yes! What do you put in the fries?”

    Manager: “Potatoes.”

    (The customer points in a very angry manner toward the back of the kitchen where we cook the fries.)

    Customer: “No! I want to know it says on that box of what you put in your fries! Bring me that box, RIGHT NOW!”

    Manager: “Sir, I’m not allowed to bring it to the front. Now, please…”

    (After a minute or two of talking with my manager, the man seems to quiet down. I figure everything has been resolved and began chatting with the pair of customers from earlier. Soon, the irate customer receives his food and starts walking out of the store.)

    Me: “Thank you for coming to [restaurant].”

    Customer: “I’M GOING TO GIVE THIS TO MY SON EVEN IF YOU WON’T TELL ME WHAT’S IN IT!” *leaves*

    Not Quite The Muffin Top Of The Class

    , | QLD, Australia | Food & Drink, Language & Words

    (I am working on drive-thru at a major fast food restaurant.)

    Me: “Welcome to [restaurant]. Please place your order.”

    Customer: “Can I have a bacon and egg muffin and a bacon and egg muffin?”

    Me: “So, two bacon and egg muffins.”

    Customer: “No… I want a bacon and egg muffin and a bacon and egg muffin.”

    Me: “Umm… so, two bacon and egg muffins?

    Customer: “No!”

    Me: “You just said you want a bacon and egg muffin and a bacon and egg muffin.”

    Customer: “I want a bacon muffin and a bacon and egg muffin.”

    Me: “So, two bacon and egg muffins, one without egg.”

    Customer: “No! Just give me two bacon and egg muffins.”

    Me: *gives up* “…Sure. That will just be $7.30 at the first window.”

    Give Them An Inch And They’ll Take A While

    , | USA | Food & Drink, Money

    (The chain restaurant I work for makes kid’s meals. They’re composed of a four-inch sandwich, a milk, soda, or juice box to drink, and apple slices, a cookie, or a bag of chips for a side. If the kid or parent wants something a tad different, we can always fudge the order a little. However, we can not stick a larger sandwich in instead of the four inch.)

    Customer: “Okay, I’d like a six-inch kid’s meal, please.”

    Boss: “I’m sorry, but the kid’s meals are only four-inch subs. You can get a six inch and make it a meal with a milk and apples instead however.”

    Customer: “That’s fine. I’ll pay extra for the six inch, then.”

    (I make the customer’s order and proceed to ring her through. Since it’s busy and I don’t want to cause issues, I throw in the reusable bag and toy for free, and don’t charge extra for the milk.)

    Me: “Okay, that will be [price].”

    Customer: *stares at me* “Why is it so expensive?”

    Me: “Well the six inch is [price], but since you said you wanted to treat it like a kid’s meal, I didn’t charge extra for the milk and threw in the bag without charge.”

    Customer: “But I’m confused. I’m looking at the menu and it says the kid’s meal is less than that. Why are you charging me so much?”

    Me: “Because you got a six inch instead.”

    Customer: “Whatever. I guess that’s fine. It’s just no one explained this to me. I’m so used to paying less! I mean, I come here all the time and you let me get a six inch kids meal for the price of a four inch one. So, why is this different?”

    Boss: “Because whenever people order a six inch, they get to the register and declare they’re getting a kid’s meal. We don’t want to cause friction, so we just charge it as such. However, she heard you order.”

    Me: “I can charge it as a four inch sandwich, just this once.”

    Customer: “FINE! Now I know, I guess. I just hate paying so much!”

    A Disservice To Good Parenting

    , | UK | Awesome Customers, Criminal/Illegal, Family & Kids, Wild & Unruly

    (I work in a department store. It is Halloween, and our best kid’s costumes are out on display. I am decorating the store with fake spiders, when a angry customer and his bratty kid comes up to me.)

    Me: *looking at child tearing down bunting* “Uh, kid? I’m going to have to ask you to stop that.”

    Customer: *scowls at me* “Don’t you DARE!”

    Me: “Is this your child, sir?”

    Customer: “Yep! He’s not going to stop for a minimum wage weirdo!”

    Me: “But, sir, he’s defacing store property! I have to ask you to replace that mannequin and the torn bunting.”

    Customer’s Kid: “Shut the f*** up!”

    (I pause in shock.)

    Customer: “That’s it boy! We don’t be polite to serving people! They’re below us!”

    Coworker: “Excuse me sir? I’m going to have to ask you to go, or I’ll call security.”

    Customer: “I’m not scared of you! I’ll bet you’re not even Christian!”

    (At this point, a nearby customer who has overheard everything walks over.)

    Nearby Customer: *completely calm* “No, I’m not. I do, however, have a brown belt in Brazilian Floor Ju-jitsu. Let’s step outside and discuss this, shall we? Or you can kindly replace the decorations and leave these kind people alone.”

    Customer: *turns pale* “L-let’s go son. I wanna leave this devil store.” *mumbles while shoving a note into my hands* “This stuff is crap anyway.”

    (The best part? The man and his kid had walked into some off-duty police officers, who found the man had stuffed a bunch of MP3 Players into his top!)


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