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    Ironic That She Wants A RACE Car

    | Barrie, ON, Canada | At The Checkout, Bigotry, Family & Kids, Food & Drink, Top

    (I work at a fast food establishment that gives out toys with their kids meals. This particular month, we have dolls, or toy cars. There are four dolls in the set; two are white, one is Asian, and one is black. On this day, we only have the black doll in stock.)

    Customer: “Excuse me, I’d like a different doll, please.”

    Me: “Sorry, those are the only dolls we have available right now.”

    Customer: “Are you sure? I can see one right there.”

    (The customer points to the toy display case.)

    Me: “Those are for display only, sorry.”

    Customer: “Open your f****** case, and get me another doll! I don’t want my daughter playing with some n***** doll!”

    Me: “I’m sorry; we really don’t have any other doll. If you like, hang on to it, and come back next week when we get our new toys. You can switch it then.”

    Customer: “Not good enough; I want a manager!”

    (I go into the back, and explain to a black staffer—who happens to be built like a tank—what is happening. I ask him to go up front and pretend to be the manager.)

    Coworker: “My employee explained the situation. What would you like me to do about it?”

    Customer: *turns red and looks completely terrified* “I’d like to switch this for a car, please?”

    Using Her Outside Voice

    , | USA | At The Checkout, Rude & Risque, Top

    (It is very early in the morning, and most of our customers are elderly folks coming in to drink coffee and socialize. A very sweet older customer comes to my register.)

    Me: “Good morning, ma’am! How are you today?”

    Customer: “My aren’t you chipper in the morning! I’m doing pretty good this morning dear; how are you today?”

    Me: “I’m just great; thank you for asking. How can I help you this morning, ma’am?”

    Customer: “Well I’m not too hungry just yet, so I think I will just have one small coffee for now.”

    (I ring her in, and tell her the total. She begins slowly taking coins out of her purse, so I turn to make her coffee. I can hear her mumbling to herself. I assume she is counting, until I return with her coffee only to catch the tail end of a string of obscenities.)

    Customer: “D*** f****** dime! Where the f****** h*** is a penny! Stupid little b******!”

    (I am dumbstruck as the sweet little lady continues to mumble to herself while counting out her change. Finally, she finishes counting and she notices the look on my face.)

    Customer: “Oh my, I wasn’t speaking out loud again, was I?”

    (I nod slowly.)

    Customer: “Oh, goodness! I’m sorry you had to hear that! I wasn’t saying anything bad about you; you’re such a sweet girl. It’s just I’m so d*** old and I can’t f****** see. It’s just so frustrating! Well, have a great morning dear!”

    A Cent-less Attack

    , | WA, USA | Family & Kids, Food & Drink, Theme Of The Month, Wild & Unruly

    (I’m taking money at the first window. A car pulls up with a middle-aged customer driving, and what looks to be her older mother in the passenger seat.)

    Me: “Hi, your total is—.”

    Mother: “Where do we get my food?! I’m hungry! This line is taking too long!”

    Daughter: “You have to pay first, mom.”

    Mother: “I’m getting it!”

    (She scrounges around for money in her purse. She hands me what’s supposed to be exact change. I count it three times, and she’s a penny short.)

    Me: “Ma’am, do you have a penny?”

    Mother: “Are you serious? I’m not giving you no d*** penny! Where’s my food?!”

    Me: “Ma’am, I need that penny, or my till will come out short.”

    Mother: “And I said you ain’t getting no d*** penny!”

    (She starts shouting at her daughter.)

    Mother: “Drive to the next window!”

    (The daughter looks horrified about her mother’s behavior, and doesn’t move.)

    Mother: “Fine! I’ll get it myself!”

    (The mother gets out of the car, and starts walking toward the next window.)

    Me: “Ma’am, can you please get back in your car?”

    Mother: “F*** you!”

    (The daughter is horrified, apologizes to me, and drives forward. A minute later, I see the mother walk back to my open window as I’m paying out another customer. She throws a penny at me, which hits me in the knuckle and bruises it.)

    Mother: “There’s your d*** penny!”

    Give The Workers A (Prison) Break

    , | UK | At The Checkout, Bizarre, Food & Drink, Theme Of The Month, Wild & Unruly

    (I’m on my way home after a hockey social, dressed as a prisoner in a bright orange jumpsuit and trick handcuffs. I’m pretty hungry, so I stop for food. Inside there is a drunk man yelling at the cashiers.)

    Drunk: “I said [competitor's signature item]! This is WRONG!”

    Cashier: “I told you, you’re at [place], not [competitor]!”

    Drunk: “I know where I am!”

    Me: “Oh, do you?”

    (He turns to me, and does a double take at my outfit.)

    Me: “Because I think you’re in a whole world of trouble.”

    (I start advancing, cackling Joker-style.)

    Drunk: “What ya gonna do, crazy b****?”

    (In answer, I stretch out, making it look like I’ve just torn apart my handcuffs.)

    Drunk: “Holy s***!”

    (I keep approaching, cackling.)

    Drunk: “Psycho b****!”

    (He throws his food at me and runs. I reach the counter, and drop the act.)

    Me: “Can I get a portion of nuggets, please?”

    (The cashier just stares at me for a moment.)

    Cashier: “Y’know, I think he was right on the crazy part. Nuggets coming right up.”

    Pulling Hair As Well As A Fast One

    , | Raunds, England, UK | Food & Drink, Liars & Scammers, Money, Theme Of The Month, Wild & Unruly

    (I’m 10 years old. I am helping my father out at his takeaway, being the ‘cashier’. We are Asian. A white customer in her thirties walks in, and orders some food. I call my dad’s friend to make it, and he does. He brings it out and leaves.)

    Me: “Okay, miss, that will be £30.00.”

    Customer: “What? Oh no, darling; I’m the old owner’s daughter! I get my food for free!”

    Me: “£30.00.”

    Customer: “FREE. Give me my food for free, sweetheart.”

    Me: “Please pay £30.00.”

    Customer: “Dearie, I get it for free. My father—bless him, he’s 60 now—is the owner, and lets me have it for free! Give it to me!”

    Me: “I don’t believe my father is 60; he is only 40. And we are Asian; you are a White person. Now, please pay for your food, or I will be forced to call the police.”

    Customer: “You cheeky lying little brat!”

    (She grabs my hair, and pulls hard.)

    Customer: “Give me my free food now! Or I’ll spank your bum so hard you will die! You’re just a worthless teenager trying to earn money you don’t deserve!”

    Me: “Daddy! Daddy! A lady’s got my hair, and she says you’re her daddy, and, and, gets f-food for free!”

    (My dad runs in.)

    Dad: “Stop! She’s only 10! You’re hurting her! I will call the police!”

    (The customer goes pale, and runs out the door. I’ve not been back there in two years.)

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