Fast Food | Minnesota, USA
(I’m working at the fast food drive-thru with a particularly large group of cars in line.)
Customer: “It sure got busy all at once.”
Me: “Yeah, it happens like that.”
Customer: “You know why that is, right?”
Me: “No, tell me?”
Customer: “We wait around the corner until we have a group of about ten cars, and then we swarm all at once!”
(And from that day forward, everything made sense.)
Fast Food | Bozeman, MT, USA
(I work at a restaurant that specializes in roast beef. A customer is standing at the end of the counter, staring at the meat slicer.)
Customer: “Can I touch the beef?”
Me: “Sorry?”
Customer: “The beef. On the slicer. I want to touch it.”
Me: “Uh, I can’t let you do that.”
Customer: “But why?”
Me: “Well, we can’t turn the slicer off during the lunch rush unless we’re putting a new roast on it.”
Customer: “Oh, you don’t have to turn the slicer off, I just wanna touch the beef!”
Me: “Well, I don’t want to serve anyone a sliced beef and finger sandwich today, so tough luck.”
Fast Food | Cooby, Australia
(An old, drunken man stumbles in to our fast food restaurant.)
Me: “Hello, how are you tonight sir?”
(He stumbles to the front counter, leans over, and stares intently at my name badge.)
Me: “Umm, can I help you?”
Drunken customer: *reads my badge* “Tahiiinaaa..”
Me: “…yes?”
Drunken customer: “That’s a really pretty name. I want your name. Sell me your name!”
Me: “Sorry, I can’t sell you my name… do you want some chicken?”
Drunken customer: “I. WANT. YOUR. NAME!”
(Suddenly, the drunken guy lunges over the counter and rips my badge off of my shirt and runs out of the store laughing.)
Me, to my manager: “I think I need a new shirt…”
Fast Food | Missouri, USA
(I’m taking orders and money in the drive-thru booth during a rush. A customer pulls up to the window.)
Me: “Hi, your total is $6.54.”
Customer: *glaring* “I’m mad at you!”
Me: “Why?”
Customer: “I went through **** earlier, and they didn’t have any french fries, so I had to come here!”
Me: “I’m sorry.”
Customer: “Yeah! And he’s mad at you too!”
(She points to the back seat, which is completely empty.)
Me: “Yeah, um, he…he looks pretty mad, I guess.”
Customer: *snaps* “C’mere, Sparkie!”
(A little poodle hops up into her lap.)
Customer: “Tell her how mad you are!”
(The customer then holds the dog up to the window to show me how mad it was.)
Me: “Wow, um, alright.”
(She pays and I give her the change.)
Me: “Have a nice day!”
Customer: *smiling* “You too, sweetie!” *glares* “…but I’m still mad at you!”
Fast Food, Restaurant | Buffalo, NY, USA
Coworker: “Guys! There’s a car pulled in backwards in the drive-thru. They’re backwards!”
Backwards customer: “Hi, I just want a fish sandwich and a chocolate milk shake.”
Coworker: “I’m sorry. We don’t have those items. Is there something else I can get you?”
Backwards customer: “No, I just want a fish sandwich and a chocolate milk shake!”
Coworker: “Ma’am, do you realize you’re at [Mexican fast food restaurant]? Would you like a taco?”
Backwards customer: “Okay, okay, we’re kidding! Alice, this is your mom and Aunt Marie!”
(I happen to be Alice. Family are the worst customers!)
Fast Food, Restaurant | Newfoundland, Canada
(After serving them their fast food, a woman with a family of six runs up to the counter, furious.)
Customer: “You! You stacked our food wrong! Now my kids are crying!”
Me: “Pardon?”
Customer: “Come look!”
(She brings me down to their table, where their three pre-teens are crying their eyes out and her husband looks incredibly frustrated.)
Customer: “Look!”
Me: “Ma’am, I don’t see anything wrong with your food–”
Customer: “[Child #1] is supposed to eat first, but his food is on the bottom! We won’t be able to get it without moving the other things!”
Me: “I don’t think I understand.”
Customer: “He’s the first person on the left! He has to eat first, or Satan will claim his soul!”
Me: “Uh…”
(I decide to ask counter-clockwise around the table what everyone ordered, and hand them their food out off the pile.)
Customer:, “Oh, thank you! You will serve as a warrior of God someday!”
Me: “…right.”
(That family still shows up once a month or so, and suffice to say, I always run out to see what order they’re sitting in before I serve their food.)
Fast Food | Detroit, MI, USA
Customer: “…and I’d like extra tomatoes on my sandwich, please.”
Me: “All right, that’ll be [price].”
Customer: “Why is it so expensive?!”
Me: “Well ma’am, you asked for cheese, bacon, and extra tomatoes. All those cost extra on the sandwich because they’re expensive products.”
Customer: “But your policy says that I can have it my way! Why am I being charged?!”
Me: “You can have it your way…you just have to pay for it.”
Fast Food, Restaurant | Ontario, Canada
Me: “Hi, what can I get you?”
Teenage girl #1: “Oh my God… like.. could we talk to the cook?”
Me: “… what?”
Teenage girl #2: “Yeah. Could you go get him?”
Me: “Why?”
Teenage girl #1: “He’s hot.”
Me: “Alright, then.”
(The cook then comes out to talk with them.)
Cook: “Yes?”
Teenage girl #2: “Like… what’re you doing after work?”
Cook: “Going home to see my one month old son and girlfriend.”
Teenage girl #1: “Oh my God, you have a son!? That’s so gross. You’re so young!”
Cook: “This is why you use condoms, kids. Stay in school!”
Fast Food | Calgary, AB, Canada
(I’ve just come in from putting out some trash and notice a woman a few meters behind me, so I decide to wait and hold the door open.)
Female customer: “Excuse me, what are you doing?”
Me: “I’m holding the door op–”
Female customer: “No, you’re being sexist! That’s what you are!”
Me: “Excuse me?”
Female customer: “You think that just because I’m a woman I can’t open a door for myself? I’ll have you know that I have been opening doors all my life.”
Me: “I don’t doubt that, ma’am. I was just trying to be polite.”
Female customer: “Pig! I am never going to eat here again!”
(She storms off as my manager, who is also a woman, walks by.)
Manager: “God, that girl needs to get laid!”
Fast Food | Novi, MI, USA
(This is at a soup shop where we offer samples.)
Customer: “Hi. Can I try the **** soup?”
Me: “Sure, but be careful – it’s very hot.”
(She proceeds to sip it without grabbing a spoon which is in her line of sight.)
Customer: “OW! That is really hot!”
(She hands it to her 6-year-old son who proceeds to do the same thing she just did.)
Child: “That burned my tongue!”
Customer: “You should warn people that your soup is hot!”
Me: “Would you buy the soup if it was cold?”
Customer: “Absolutely not.”