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  • Giving You A Heart Attack With A Heart Attack

    , | Dayton, OH, USA | At The Checkout, Food & Drink

    (I am working the drive through with the manager.)

    Me: “Hi, welcome to [Store]. Would you like to try [new sandwich]?”

    Customer: “OH, MY GOD! ARE YOU TRYING TO GIVE ME A HEART ATTACK?!”

    (I jumped, scared by the customer’s volume. Meanwhile, my manager was laughing, as she recognized her boyfriend in the drive-through. The rest of the order went smoothly.)

    Will Always Find A Way To Get Hot And Bothered

    , | Sydney, NSW, Australia | Bizarre, Food & Drink

    (I work as a manager at a fast food restaurant and sometimes I deal with incredibly strange ‘complaints.’)

    Me: “[Restaurant], [My Name] speaking. How can I help you?”

    Caller: “Hi, I just got home from coming through your drive-thru and my chicken is too hot.”

    Me: “…Too hot as in ‘spicy’ hot, or ‘heat’ hot?”

    Caller: “Heat.”

    Me: “Uh. Okay, it’s supposed to be hot.”

    Caller: “That’s why I’m calling. The chicken’s too hot.”

    Me: “I’m not sure I follow. What is it exactly that you want me to do for you?”

    Caller: “Well, the chicken’s too hot.”

    Me: “Okay, is it too hot because it’s been sitting in the warmers for too long or because it’s fresh?”

    Caller: “No, it’s fresh. It was actually quite nice. Very juicy, too.”

    Me: “Yeah…?”

    Caller: “So, what are you going to do about it?”

    Me: “What do you WANT me to do about it?”

    Caller: “Okay, you know what? You’re so unhelpful. Give me the number to your head office; I’m filing an official complaint.”

    Me: “Uh, okay, ma’am. The number is [head office number].”

    Caller: “You’ll be hearing from me again soon!” *click*

    Upgraded Complaints

    , | MT, USA | At The Checkout, Bizarre, Family & Kids, Food & Drink

    (I used to work at the local big-name ice cream and burger restaurant eight years ago. The night shift lead is the owner’s son that was just a little runt when I worked there. On this trip through the drive thru I order a small ice cream cone for me and a blended drink for my husband. We get the drink, but while the cashier is taking another order he opens the window:)

    Shift Lead: “So, she accidentally made a large cone instead of a small one. Is that still okay?”

    Me: *I raise an eyebrow and scoff dramatically* “No! It. Is. Not. Okay! You are giving me more for my money and it’s just unacceptable!”

    Shift Lead: *grinning and handing me the cone* “Gosh darn us for giving you a free upgrade, right?”

    Me: “Gripe, gripe, gripe. Obligatory threat to complain to your father, young man!”

    Shift Lead: *laughing* “Yeah, you have a good night, too!”

    Sour About The Sign

    , | Australia | At The Checkout, Bad Behavior, Crazy Requests, Food & Drink

    (I work at a kebab store at a football stadium and have just put a sign up to let customers know we have no sour cream sauce left.)

    Customer: “I will have sour cream for the sauce.”

    Me: “Sorry, sir, we have no sour cream.” *points to the sign*

    Customer: *picks up the sign and throws it behind him and jumps on it* “Now I’ll have extra sour cream.”

    Oreo-Slow

    , | Calhoun, GA, USA | Crazy Requests, Food & Drink

    (We have a guideline on how much to put in one of our ice cream items for each size. I work as a server and I make drinks and ice cream throughout the day. I particularly remember putting more in this item then what is accustomed to.)

    Customer: “Ma’am, what is this?!”

    Me: “It is the [item] you ordered, ma’am.”

    Customer: “Well there are absolutely no Oreos in this thing! It’s all vanilla ice cream!”

    Me: “I’ll have someone out shortly, ma’am.”

    (I fetch her treat myself and to my amazement see that she has ate half of it, and there are several chunks of Oreo inside of it. So instead of remaking it, I throw away the lid and spoon, and just remix the item.)

    Me: “Here you go, ma’am. This should be more than enough Oreo.”

    Customer: “There! Now why can’t you put this much in here all the time?!”

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