Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Filled With Creamy Justice
    (1,817 thumbs up)
  • July Theme Of The Month: Animal Madness!
    Submit your story today!

    Arguing To The Bitter End

    , | USA | Crazy Requests, Food & Drink

    (First thing in the morning we had a mishap which resulted in both our tea urns to be filled with sweet tea. Unfortunately, several customers got sweet tea instead of unsweet before we noticed the mix up.)

    Coworker: *over headset* “Look out! This customer got the wrong tea and is really mad!”

    (As my coworker speaks, a customer speeds up to my window. As soon as I open the window she throws her tea at me and starts screaming.)

    Customer: “I’ll get you b******s for this! How dare you do this to me! I demand compensation for my troubles! You little s***s could have killed me!”

    (Although soaked in sticky tea, I make her a new drink. I get an okay from my manager to pacify her with a small dessert item. Meanwhile, she has been screaming through the closed window the whole time.)

    Me: “Here is your tea, ma’am. Again, I’m sorry for the mix up.”

    Customer: “Don’t you lie to me. I know you don’t give a s*** about me or any of your other customers!”

    Me: “In any case, ma’am, my manager has offered you a small dessert item for your troubles. We have chocolate chip or oatmeal cookies. We also have hot apple pies.”

    Customer: “I can’t have any of that crap! I can’t have any sugar or I’ll DIE! See, you don’t care at all. Lying little b****! I’ll never eat here again!”

    (Later in my shift during lunch, a very familiar woman comes up to the counter and targets me.)

    Customer: “You! You need to get me two dozen of each of your cookies. Make it fast!”

    Me: “Yes, ma’am. Four dozen cookies comes to [price].”

    Customer: “Oh, h*** no! I was told I’d get them for free! You f*****d up my order this morning. The manager said I could have free cookies! Just ask them.”

    Me: “Ma’am, I assure you the manager did not agree to give you four dozen cookies for free.”

    Customer: “Yes, they did! I hope you’re fired for this. You are just as rude as that little b**** that sabotaged my order!”

    Me: “Ma’am, I did not sabotage your order. While I did offer you a small bag of cookies or an apple pie this morning, you turned it down. At no point was there ever an agreement that you could come in at your discretion and demand cookies from us. I’m sorry, ma’am. I must ask you to leave if you are not going to place an order.”

    (A look of slow realization passes her face when she recognizes me as the employee she harassed earlier.)

    Customer: “Well, fine! I didn’t want your crummy cookies anyway!”

    What Would Jesus Discount?, Part 2

    , | PA, USA | At The Checkout, Bad Behavior, Food & Drink, Religion

    (I decide to visit my old work on the off-hours for a quick bite to eat. I am served by a new cashier.)

    Cashier: “Okay. That will be $11.89. Press the confirm button to make sure your order is correct.”

    (I go to press confirm when this occurs at the same time.)

    Cashier: “Do yo—”

    Me: “Do you want any sauce with that?”

    Cashier: “Uh…”

    Me: “Did I just ask you if you wanted sauce?”

    Cashier: “Yup. You sound like you’d be fit for this place.”

    Me: “I worked the day shift.”

    Cashier: “Uh, well. Okay.”

    Me: “I need to get out of the food service industry.”

    Cashier: “Hey, at least you didn’t scream ‘THE CUSTOMER IS ALWAYS RIGHT!’”

    (A few minutes pass. Another customer goes to order. She proceeds to yell at the cashier seconds after she finished placing her order. Having several years of bad customers under my belt I was pretty sure I could handle this one, even though I didn’t work there anymore.)

    Me: “Pardon me, ma’am. What seems to be the problem?”

    Customer: “THIS CASHIER OF YOURS SCREWED UP MY ORDER! I WANT MY FOOD FOR FREE, AS IT’S THE CHRISTIAN THING TO DO!”

    (I see that this customer has ordered the food via a self-service order screen. The employee just reads the screen and then hands out the order.)

    Me: “Ma’am, I find it hard to believe that this cashier managed to screw up an order that is entirely dependent on the customer’s order screen.”

    Customer: “Don’t you dare talk back to me! It isn’t the Christian thing to do! God will ha—”

    Me: “Pardon me for a second, but I don’t understand you. While I might not be Christian, you claim talking back to you is not Christian. I’m not sure at what point you manage to assume a role higher than God to be able to dictate what is and isn’t ‘Christian.’ In fact just by doing that you are breaking two of the seven deadly sins! I’m sure that isn’t the CHRISTIAN thing to do.”

    Customer: “You’ll burn in Hell for this! I’ll make sure of it!”

    Me: “But isn’t that conspiring with the D—”

    Customer: “F*** YOU!”

    (The customer proceeds to run out of the building.)

    Cashier: “Wow…”

    Me: “The sad part is, she is a regular here and has been pulling that for months. Well, you had your weird customer, and your first ‘Not Always Right.’ I guess its time for your first tip.”

    Cashier: “This has been a long night…”

    (The cashier and I have been best friends ever since. That was her first day working there. Thankfully, she never saw the lady again.)

    Related:
    What Would Jesus Discount?

    Starting A New Year Revolution

    , | OH, USA | Awesome Customers, Food & Drink, Holidays, Theme Of The Month

    (It is New Year’s Day. The restaurant that I work in closes its dining room at 10 pm because of this. The manager has informed me that she’ll close it sooner if no one arrives. At 8:30 pm, a customer comes into the store, orders, then takes a seat. I go to clean a nearby table, since it is quiet.)

    Customer: “Ma’am, what time do you close?”

    Me: “We’re closing at 10 tonight. Maybe a bit sooner if it’s quiet enough.”

    (The customer gets a shocked look on her face. She starts packing up.)

    Me: “Ma’am, what’s wrong?”

    Customer: “I don’t want to hold you up! You have to go celebrate the New Year with your family!”

    (I convince her to relax and stay, since it is over an hour until we would close. However, since then, the customer comes at nights through the drive-thru, not wanting to hold up the dining room!)

    Shell Shocked

    , | Rehoboth Beach, DE, USA | At The Checkout, Bizarre, Food & Drink

    (It is late at night, in the middle of summer. I’m working at the first window, taking orders as well as working the register. The customer I get sounds drunk, but I don’t think too much of it until he gets to the window. The customer is in the rear seat of the car; thankfully the driver is sober.)

    Me: “Good evening. Your total is $[total].”

    Customer: “Okay… so that’s… uh…”

    (The customer stares at the money in his wallet for a moment before handing me a wad of bills.)

    Me: “Alright. Here’s your change and your recei—”

    (I turn to hand him his change, to see that he now has a large brown paper bag on his lap. He looks at me, then reaches in the bag and pulls out a crab covered in Old Bay seasoning.)

    Customer: “D’you want a crab?”

    Me: “Er… no thanks.”

    Customer: “You sure? They’re really good!”

    (The customer tries to hand me the crab anyways.)

    Me: “I’m sorry. We’re not allowed to take… tips?”

    Customer: “Aww… that sucks. Well, you have a nice night.”

    Me: “Here’s your change. You have a good night, too!”

    (My colleagues and I were all left wondering what he was doing getting fast food when he had something better!)

    Nothing But Air Between His Bun

    , | Hertfordshire, England, UK | At The Checkout, Bizarre, Food & Drink

    (I work in a burger restaurant. We’ve just started a new promotion with two new burgers.)

    Me: “Hi there. Can I help you?”

    Customer: “Yeah, umm… Can I try your new burger?”

    Me: “Sure. Is that the cheddar burger or the Mediterranean chicken burger?”

    Customer: “Uh… what’s the difference?”

    Me: “The cheddar burger is a beef burger with cheddar cheese, while the Mediterranean is a chicken burger with peppers and salsa.”

    Customer: “I… I don’t know?”

    Me: “This one…” *points to picture* “…is our new beef burger, and this one…” *points to another picture* “…is our new chicken burger.”

    Customer: “Oh right! So, can I get the new one?”

    Me: “Chicken or beef, sir?”

    Customer: “Uh… chicken? I guess?

    Me: “So, just to check you want the Mediterranean chicken burger? This burger here?”

    Customer: “I think so.”

    Me: “Okay. Anything else for you?”

    Customer: “So, what have I ordered?”

    Me: “This burger here, sir.” *points to picture again* “The Mediterranean chicken burger.”

    Customer: “Wait, what’s in it?”

    Me: “Crispy chicken, peppers, lettuce, salsa and mayo. Is that okay?”

    Customer: “Yeah, sounds good!”

    (I hand the customer his meal and he walks off. He’s back about 10 minutes later, with half of the burger.)

    Customer: “Erm, this isn’t what I ordered.”

    Me: “I’m sorry, sir. I thought you wanted the Mediterranean chicken?”

    Customer: “No. I wanted the new burger. That one!” *points at cheddar burger picture*

    Me: “Oh, right… Okay. I’ll just get that for you. Have you already eaten half of the chicken burger?”

    Customer: “Yeah, sorry! I didn’t realise until now that it wasn’t the beef one.”


    Page 11/73First...910111213...Last