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    Not The Most Gifted

    | ON, Canada | Extra Stupid, Money, Technology

    Me: “Yes, the iPads are on sale right now, and you get a $40 gift card with them as well.”

    Customer: “What do I do with that?”

    Me: “Um, you buy things with it.”

    Customer: “Oh, ya?”

    Not Going According To Phone Plan

    , | Macedonia, OH, USA | At The Checkout, Family & Kids, Technology

    (I work in a small-scale electronics store and am the only female sales associate in the place. We get paid largely on commission, and specialize in cellular phones. I helped a gentleman in his 50s set up his phone plan.)

    Me: “Well, sir, your plan is almost ready to go. Now I just need some information on who the other phone line is for and we’ll be all set.”

    Customer: *winks creepily* “The other phone is for my son. Good looking kid in his twenties going to law school. You’re a smart girl; save his number and give him a call. You’d be well taken care of.”

    Me: *laughs awkwardly* “I will keep that in mind, sir. In the mean time, let’s get your phone plan taken care of so you can be on your way.”

    Customer: *frantically dials his new phone* “Robert?! It’s Dad. Come to the [Store] right now! There is a girl here you should meet.” *pauses for son’s response* I’d say a six. Hard eight if she put in a little effort.”

    The Warranty Comes Warranted, Part 2

    , | AB, Canada | At The Checkout, Family & Kids, Technology

    (I’m selling a customer an iPad and introducing a new warranty which covers accidental damage, meaning you can replace your iPad for $50 rather than buying a whole new one. It’s a fantastic deal and, as the customer in question is buying the iPad for his eight-year-old daughter and wants the most expensive model, I am trying to convince him that the extra $99 for it is really worth it.)

    Me: “Sir, just to check, you’re getting this for your daughter, you said?”

    Customer: “Yeah. I mean, we’ll use it too, but it’s mostly for her.”

    Me: “I see. In that case, you really want to consider getting the extra warranty.”

    Customer: “But it comes with one that covers it for a year, right?”

    Me: “Yes, but it doesn’t cover accidental damage. If she accidentally drops it and cracks the screen, it’ll cost full price to replace without the warranty. With the warranty, it’s only $50 to replace it.”

    Customer: *considers it for a moment, then shakes his head* “Nah, we’ll be okay. I’ll tell her to be real careful.”

    Me: *gesturing to a nearby table where we have iPads set up for kids to play with* “Sir, I’m sure your daughter is really careful with her toys, but iPads are really fragile and kids sometimes forget they’re not as hardy as their other things.”

    (In perfect timing, a kid at the table then starts banging the iPad on the table hard. I grimace and the customer cringes slightly.)

    Customer: “Err, no, no. It’s okay. We’ll be careful.”

    (I get him to at least buy a screen cover and ring him up. He’s excited and happy at the end, so I figure everything’s all right and hopefully his daughter is as careful as he says she is. The next day, however, I see him come in with the iPad, case, and several small glass shards from the broken screen in a Ziploc bag. He sees me on his way to the tech counter and sheepishly holds up the bag.)

    Customer: “I guess you were right. I’ll get the warranty this time…”

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    The Warranty Comes Warranted