(I work at the DMV. I’m easily the youngest employee working this day, and I am helping a middle aged man who is more or less ignoring me.)

Me: “You’re renewing your license today, sir?”

Customer: “Yes! I have to take a written test!”

(He mutters to himself and idly plays with his phone while I type.)

Me: “And your address is still [address]?”

Customer: “I already said I need to take a written test! Why are they letting a child work here?! Kids your age clearly cannot pay attention!”

Me: “Sir, I was asking if your address is still the same.”

Customer: *red faced* “Let me speak with your supervisor!”

(Her desk is right behind me, so she stands up and takes the two steps to be in my window.)

Customer: “This young girl is so rude! She offended me.”

Supervisor: “Try and pay attention when someone is speaking with you. And no cell phones out while at a window—state security policy.”

Customer: *gets even redder*

(I am waiting at the DMV to transfer my out-of-state license. Things are moving relatively smoothly until a gentleman of about 65-70 years old is called to the window.)

Customer: “Hello, I’d like to renew my license.”

Employee: Alright, sir.” *takes his paperwork* “And are you still living at the address on your current license?”

Customer: “Yes, but I’m going to be moving within the month.”

Employee: “Okay. Well, I can see that your license is still valid for a little over a month, so you can just wait to renew it until you move. If we renew it for you today, then in couple weeks when you move, you will have to contact the state to change the address, and then come to us for a new printed license, which will cost you $5.”

Customer: “But, I just want to renew my license.”

Employee: “Yes, and we can do that for you, but as I said, you will then have to go through the hassle of contacting the state when you move and paying more money for a new license. If you are moving within the month, your current license will still be valid, so you might want to wait until then.”

Customer: “No, I just want to do it today.”

Employee: “Alright then… and you do understand that it will cost you $5 to get a new license when you move?”

Customer: “Yes, yes.”

(The employee obliges and they go through the eye test, photo, etc. They are finally finished.)

Customer: “So, what happens when I move?”

(Me and my mom are leaving from the place where I took the test to get my driver’s license when we see another car drive in. A man steps out of the car and talks to the lady in charge of giving the driver’s test. )

Driver: “I’m here to take my driver’s test.”

Employee: “Who drove you here?”

Driver: “I drove myself.”

Employee: “You drove yourself here to take the test to get your driver’s license?”

Driver: “Yes.”

Employee: “That could be a problem…”