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    A Lose-Snooze Situation

    , | Vancouver, Canada | Technology

    Customer: *rushes into the store* “I need a battery.”

    Me: “Sure, what type of battery do you need?”

    Customer: “It’s for my home alarm system. It’s not working because the battery is dead.”

    Me: “Okay, do you know what size or type of battery it uses?”

    (I show him the various sizes: AA, AAA, C, 9 Volt, etc.)

    Customer: “I don’t know. These all look the same.”

    Me: “Could you bring in the one that is not working and I will match it up with the correct one to ensure you purchase the correct one?”

    Customer: “You mean, bring the dead battery here?”

    Me: “Yes.”

    Customer: “I can’t do that! It’s for my alarm system. If I take the battery out, it won’t work. The battery is dead, so my alarm is not working!” *leaves*

    Eau De Hoo Ha

    | Clarksville, IN, USA | Rude & Risque

    (A elderly woman approaches the counter and I greet her.)

    Me: “Hello, ma’am. Would you like to try a sample of our new fragrance?”

    Customer: “Actually, I was looking to buy some Juicy Cooter.”

    Me: “I’m sorry, what?”

    Customer: “It’s my granddaughter’s birthday. It’s coming up and she said she wanted that new Juicy Cooter perfume.”

    Me: *trying not to laugh* “Oh you mean Juicy Couture? Yes, we carry that.”

    Customer: “No, not the French one! Just show me your Juicy Cooter!”

    2 Good 2 Be True

    , | Miami, FL, USA |

    (I am working in the young men’s department of a large department store. My department contains athletic clothing, including swimwear. A customer is looking at a large rack of bathing suits that are on clearance.)

    Me: “Hello, how are you, sir?”

    Customer: “Fine, thank you. I can’t believe all these bathing suits are so cheap!”

    Me: “It’s officially the fall season, so all of our bathing suits are reduced for clearance.”

    (The customer mumbles something about $2.00 and hands me the suit he’s holding, which is made by one of the most expensive brands we carry.)

    Me: “I’ll be happy to check the price for you.”

    (I walk to the register, which is nearby, and check the price. It rings up for $39.00.)

    Me: “Sir, this suit is on sale for $39.00.”

    Customer: “The price tag says it’s $2.00.”

    Me: “It was originally $78.00, but now it’s $39.00.”

    (I point to the price tag, which very clearly in large numbers says the original price and the reduced price.)

    Customer: “No, it says ‘Now 2.’ Two dollars, see?”

    (He points to the tag, which has a very tiny number 2, much smaller than where it says $39.00, under the word “Now”.)

    Me: “I see. That just means it’s the second reduction. The price is $39.00.”

    Customer: “Well, that’s confusing! You shouldn’t put that it’s $2.00. They all say they’re $2.00. I don’t want to pay more than $2.00!” *leaves in a huff*

    A Call To Arms

    , | Chicago, IL, USA |

    (Since we are a large store, we communicate with each other on radios. I am helping a customer when my manager starts speaking into the radio.)

    Manager: “I need an additional cashier to the registers.”

    Customer: *pauses in mid-sentence* “Wait…is she talking to me?”

    Contractions Speak Louder Than Words, Part 3

    , | Albuquerque, NM, USA |

    (I’m working in the dresses and handbags department. A rushed couple comes up with three items.)

    Husband: “We’d just like these, please.”

    Me: “Okay, just let me scan those for you.”

    Husband: “Wait–that bag is supposed to be $20, not $29.99.”

    Me: “I’m sorry, sir, but these are not on markdown. The price is clearly marked on the tag.”

    Husband: “It was on a $20 rack.”

    Me: “I’m really sorry. I worked in luggage last week, and these are brand new. They are not marked down.”

    Husband: “Fine, whatever.”

    Wife: “Dear…”

    Me: “I can call up to check, if you’re concerned.”

    Husband: “I don’t have time for that.”

    Me: “Do you have any coupons today?”

    Husband: “We have a $20 off coupon.”

    Me: “Okay, but these items are excluded on the back. Also, you’re short from the eligible purchase amount by a penny. I can call up and see if management will approve it anyway.”

    Husband: “We don’t have time for that. My wife is in labor!”

    (I look at the wife, who is, in fact, having visible contractions.)

    Me: “Sir! You should be at the hospital! Why are you shopping?”

    Husband: “It was on the way, and I needed a duffel bag for a trip next week! Now hurry it up!”

    Me: “Sir, you need to take your wife to the hospital immediately!”

    Husband: “I want to pay for this first! I need a duffel bag!”

    Me: “Sir, I can put this on hold in your name. It will be here when you get back. Your wife needs medical care!”

    Husband: “Forget the coupon, then. I’ll just pay with the store credit card.”

    (I begin ringing him through as quickly as possible.)

    Customer: “Wait! Shouldn’t there be a card-use discount?”

    Me: “Not today, sir.”

    Husband: “D*** it! Cancel it. I’ll use my debit!”

    Me: “Sir, your wife is in labor. If you’re not willing to resolve this quickly and talk to management about your card complaints later, you should leave now and take her to the hospital immediately.”

    Wife: “Honey, we have to go!”

    Husband: “Fine! See if I ever shop here again! You people are killing my wife over a duffel bag!”

    Related:
    Contractions Speak Louder Than Words, Part 2
    Contractions Speak Louder Than Words

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