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    Factoring In The Factory

    | Caledonia, NY, USA | Extra Stupid

    (I’m a cashier and a customer comes in one day wanting to return a pair of earbuds, so I begin processing the return.)

    Customer: “You guys need to learn how to make your electronics work better when you put them together in the back.”

    Me: “Sir, we don’t manufacture any products in the back room. Everything is shipped to us.”

    Customer: “What do you mean you don’t make anything here? I thought all stores did that!”

    Generation ZZZ

    | Caledonia, NY, USA | Family & Kids

    (I’m a lead cashier and I notice a teenage boy walking up and down the aisles, so I approach him.)

    Me: “Can I help you find anything?”

    Customer: “No. I’m just bored so I’m gonna look around in here for a while, because I have nothing else to do.”

    (What a generation…)

    Warning: IQ May Be Inversely Proportional To Wavelength, Part Two

    , | Australia | Extra Stupid, Funny Names, Technology

    (I work in the sporting department with another coworker. A customer comes up.)

    Customer: “Hey, uh, do you have that thing? Where you put stuff in the thing and the thing turns it?”

    (My coworker and I exchange confused glances.)

    Me: “Sorry. What do you mean?”

    Customer: *attempting to use confusing hand gestures* “You know, that thing where you put the stuff in the thing, and it turns and gets hot?”

    Coworker: “You mean a microwave?”

    Related:
    Warning: IQ May Be Inversely Proportional To Wavelength

    If You Behave Like Children…

    | TX, USA | At The Checkout, Bad Behavior, Family & Kids

    (I have just finished a long and difficult transaction. I have been calmly trying to guide the customer through the transaction, but the customer has become increasingly frustrated and angry. The angry customer has just had a temper tantrum and stomped off, and I start to help the next customer.)

    Next Customer: “Wow, some people get so angry about really little things. How did you stay so calm all that time?”

    Me: “I have kids.”

    No Returns And No Understanding

    | Sydney, NSW, Australia | Crazy Requests, Theme Of The Month

    (I usually work the floor and I happen to overhear a conversation as I am near the refunds counter.)

    Customer: “Hello. I’d like to return some clothes I’ve bought.”

    Cashier: “Sure. Do you have the receipt?”

    Customer: “Yep, I’ve got it right here.”

    (The customer then puts on the counter a bag from a different store and pulls out a receipt from said store.)

    Cashier: “Oh, sorry. I can’t return those. They weren’t bought from here.”

    Customer: “But I have the receipt for them. If I have a receipt, I can return what I’ve bought.”

    Cashier: “You can only return items to the store you purchased them from. These are from [Other Store], not here.”

    Customer: “I don’t understand. I have a receipt. Why won’t you give me a refund?!”

    Cashier: “Because they weren’t purchase from here.”

    Customer: “But I have the receipt. I did buy them!”

    Cashier: “You didn’t buy them from [Our Store Chain]. You bought them from [Other Store]. To get a refund you need to take it back to one of their stores.”

    Customer: “But why? If I have a receipt I can return it anywhere.”

    Cashier: “I can’t give you the refund because we never received the money . You didn’t buy the items from here, which therefore means we can’t resell the items, since we don’t stock them.”

    Customer: “Yes, but [Other Store] is so far away. I don’t have time to go there. I have my receipt. Please give me my money back.”

    Cashier: “We never received your money in the first place.”

    Customer: “So I’m not getting a refund?”

    Cashier: “Not from here I’m afraid.”

    (The customer begins to walk away, mumbling.)


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