The Marketing Reality Distortion Field

Customer Service | Canada

Me: “…so if you cancel your others company’s long distance plan which costs you $10/month, and take ours that’s $8/month, you’ll save $2/month.”

Customer: “Look I called up to save money, and you’re gonna increase my bill?”

Me: “Well, yes, but overall you’ll save…”

Customer: “Look I’ve studied marketing, and you’re not doing this right.”

Me: “Look…I study math.”

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It’s All About The Babies

Customer Service | Ohio, USA

Me: “…ma’am, I’m sorry, but unless you had insurance during that time, you will have to pay for the insurance we purchased for you.”

Customer: “I don’t understand why you people are demanding we PAY for this s***! And the electric company wants money, too! How am I supposed to take care of my babies when all of you are demanding money for stuff?! WHAT ABOUT THE BABIES?”

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DNA Is Such A Bother Anyway

Customer Service | Portland, OR, USA

Me: “Is she your biological child?”

Customer: “No, no, she’s natural–no scientific stuff.”

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