Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Talking At-At Cross Purposes
    (1,355 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Counting On Each Other

    | Mt. Juliet, TN, USA | At The Checkout, Family & Kids, Theme Of The Month

    (I am the customer at one register checking out. There is another customer at the other register, who is accompanied by her four-year-old daughter. The daughter is bouncing all over the place, looking at toys and candy while her mother’s purchases are being bagged.)

    Little Girl: “Mommy! Mommy! Can we get this for the new house?”

    (The little girl holds up a miniature basketball hoop and ball.)

    Mother: “No, sweetie. We don’t need it.”

    Little Girl: “Okay!”

    (The little girl continues rummaging through the nearby racks avidly. The cashier hands the mother her receipt.)

    Mother: “Come on, [name]; time to go!”

    (The little girl half turns to look at her mother, clearly still engrossed in the toys.)

    Little Girl: “I need a count of four.”

    Mother: “One… two…”

    Little Girl: “Okay! Coming!”

    Lack Of Register Does Not Register

    | Green Bay, WI, USA | At The Checkout, Extra Stupid, Top

    (We’ve been having some problems with one of our registers. It is the first one you see when entering the store, and is often assumed to be the one to use. Today, it has been taken apart, and is being worked on by one of my managers. Parts are all across the counter, and several signs are post staying the register is out of order.)

    Me: “You know, I will laugh if a customer comes up and starts unloading their stuff, expecting you to check them out.”

    Manager: “The register is taken apart, the screen is off, and there are three signs saying this is out of order. I doubt anyone will be that stupid.”

    (A customer walks up literally right after my manager says that, and starts unloading and pushing parts out of the way.)

    Customer: “Why is this counter so cluttered!?”

    Manager: “Ma’am, this register is closed; we’re doing maintenance on it.”

    Customer: “Don’t be lazy!” *continues unloading*

    Manager: “Ma’am, please go to the other check-out. [My name] will be happy to help you.”

    Customer: “No! I came to this one, and YOU WILL help me!”

    Manager: “Once again, ma’am, this register is under maintenance. I can not check you out.”

    Customer: “Lazy ungrateful brat! Get your manager!”

    Manager: “I am the manager on duty. One more outburst like that, and I will have you leave the store.”

    (The customer mumbles something, and storms out, leaving her items behind. My manager turns to me.)

    Manager: “Alright, you can laugh.”

    Needs More Grey Matter

    | Seattle, WA, USA | Extra Stupid, Language & Words

    (The craft store is in a part of town near a university. At the moment, friendship style bracelets made of embroidery floss are popular. A young customer in his first year of college comes in.)

    Me: “Hi there! Can I help you find anything today?”

    Customer: “I’m looking for some string to make those bracelets with.”

    Me: “Sure thing! Most people are using this embroidery floss to make them. It’s only 65 cents a piece!”

    Customer: “Okay, great. I need some grey.”

    Me: “Well, most of the neutrals are in this drawer.”

    Customer: “These don’t have names. I need grey.”

    Me: “I’m sorry; this particular brand doesn’t print color names on the labels. It looks like there are five different greys in this drawer here.”

    (I pull out a grey and hand it to him.)

    Customer: “I can’t buy this. How am I supposed to know what color it is if it doesn’t say? Is this grey? It doesn’t say if it’s grey. I need grey.”

    (He leaves.)

    Me: *speechless*

    The Schadenfreude Sale

    | Seattle, WA, USA | Money

    (It is during the middle of a renovation at my work, but we have stayed open during the remodel. This makes for some bad organization and mistakes concerning where certain items go.)

    (My coworker rings up a seemingly nice woman for an obviously expensive looking item for scrap-booking.)

    Coworker: “You’re total is [amount].”

    Customer: “Um, that isn’t right. I got this from the $1 sale bin.”

    Coworker: “I am so sorry. See we are going through a renovation. This item must be put there by mistake.”

    Customer: “Well it was there, so I should get it for a dollar.”

    (My coworker gets our manager.)

    Manager: “Yes, I am sorry ma’am, but unfortunately, we cannot give you this expensive of an item for a dollar.”

    Customer: “BUT IT WAS IN THE SALE BIN!”

    Manager: “I realize that. But we are all human and mistakes happen. If you would like to purchase it for full price that would be fine.”

    (The customer makes a huge scene and yells obscenities at both the manager and co-worker. Oddly enough, she decides to buy the item anyway.)

    Coworker: *perfectly normal, non-emotional voice* “Okay, that’ll be [amount].”

    Customer: “WELL DON’T ACT SO HAPPY ABOUT IT! YOU FORCED ME TO BUY IT!” *leaves in a huff*

    Fuming Over The Gas, Part 2

    | Green Bay, WI, USA | Crazy Requests, Extra Stupid, Wild & Unruly

    (We are located in a small strip mall. As I am checking out a customer, I see a police officer walk in and two fire trucks pull up. The officer comes up to me and ask if there is a manager around.)

    Me: *to my manager* “Um…. the police are here. They said they need to talk to a manager.”

    Manager: “I’ll be right there.”

    (When she comes to the front, we find out that the building next to us has a gas leak. We make an announcement to evacuate the store. Outside the store is myself, the front manager, night manager, and two framers.)

    Framer #1: “You know, I get the feeling a customer is going to ask what going on…” *motions to the fire trucks and the orange cones blocking the store’s entrance* “…and when we tell them, they will ask if we’re open.”

    Framer #2: “Don’t be ridiculous!”

    (Just then a female customer walks up to us.)

    Customer: “Oh my, what’s going on here?”

    Me: “A gas leak happened next door. It’s starting to leak into ours.”

    Customer: “Oh… so are you open?”

    Me: *stunned* “Um, no we aren’t. We had to evacuate.”

    (The customer huffs and grumbles about me being lazy. She then goes to the night manager, who tells her the same thing.)

    Customer: “But that’s next door’s problem! Why is it yours!?”

    Manager: “Because the gas is leaking into our store.”

    Customer: “But I need to get something! Can’t you let me in?”

    (This carries on, as both the front manager and the framers both explain to her why she cannot go in. The police officer walks over.)

    Officer: “Ma’am, we cannot let you or anyone in. If you will be patient, the fire department will see what the levels are, and then we could possibly let you in.”

    Customer: *huffs and storms off*

    Framer #1: “I was only kidding when I said that!”

    Framer #2: “You should know by now: when somebody becomes a customer, they lose all common sense.”

    Related:
    Fuming Over The Gas

    Page 3/512345