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    Long-Handed Short-Change

    | UK | At The Checkout, Math & Science, Money

    (I have been working for almost 14 hours straight, and have had several difficult customers throughout the day. A customer approaches the counter and places a 4-pack of beer on the counter. I scan it through.)

    Me: “Okay, that will be £5.54, please.”

    (The customer hands over £10.)

    Me: “Okay, so that’s £4.46 change.”

    Customer: “Thank you. Oh wait, this is on offer. It’s only meant to be £4.49.”

    (I check the shelf, and it is indeed meant to be £4.49.)

    Me: “Sorry about that, I’ll just refund your money then charge through the correct price.”

    (I do this. The man now has 2 piles of money. One of £5.54, and one of £4.46. A total of £10. I take £4.49 from the £5.54 pile and put it in the till. This leaves him with £5.51 in two piles. One pile of £4.46 and the other of £1.05.)

    Customer: “Is that us straight now?”

    Me: “Yes. Were fine.”

    Customer: “No! That money there is yours!” *points at the £1.05* “It needs to go in your till. Then you need to give me £1.05 from the till.”

    Me: “Erm… what?”

    Customer: “You’ve f***** up! That money is yours. Put it in the till then give me an extra £1.05!”

    Me: “You want me to put £1.05 in the till. Then take £1.05 out of the till?”

    Customer: “Yes that’s your money.” *points at the £1.05 on the counter* “Put it in the till, then give me £1.05.”

    Me: “Erm… okay?”

    (I do this and the man leaves the shop. I turn to look at my supervisor, who has tears of laughter streaming down his face.)

    No ID, No Idea, Part 9

    | Pennsylvania, USA | At The Checkout, Bizarre

    (I’m working the cash register. I’m supposed to card anyone who looks under 30 when they are buying cigarettes.)

    Me: “Hello, how are you today?”

    Customer: “Yeah, good. Can I have a box of [cigarette brand].”

    Me: “Sure! May I see your ID?” *the customer looks around 25 years old*

    Customer: “Excuse me?”

    Me: “I need to see your ID. The law is becoming very strict about carding people and you look under 30.”

    Customer: “Oh, I see! You just want my ID to see my address so you can know where I live. You’re probably going to sneak into my house in the middle of the night and take these back from me. I’m 39. I shouldn’t be carded, so that’s the only reason I see!”

    Me: “Yep, you got me. That’ll be $6.99.”

    Customer: “I’ll be watching. don’t think I won’t be!”

    Me: “Have a good day, sir.”

    Related:
    No ID, No Idea, Part 8
    No ID, No Idea, Part 7
    No ID, No Idea, Part 6
    No ID, No Idea, Part 5
    No ID, No Idea, Part 4
    No ID, No Idea, Part 3
    No ID, No Idea, Part 2
    No ID, No Idea

    Makes You Want To Dye A Little, Part 3

    | Canandaigua, NY, USA | Bizarre, Family & Kids

    (This happens as I’m shopping in a convenience store, and I just recently had my hair dyed purple. Another customer sees my hair and shouts to her daughter, pointing at my hair.)

    Customer: “Oh, my God! Look at that hair! That’s freaking amazing!”

    Me: “Oh… thank you.”

    Customer: *to her daughter* “You can never do that!”

    Daughter: “But, I didn’t even want to-—

    Customer: “No! I won’t let you look like a freak!” *turns to me* “I really love that hair!”
     
     Related:
    Makes You Want To Dye A Little, Part 2
    Makes You Want To Dye A Little

    Don’t Be A-Gas-t, Just Being Help-Fuel

    | Robeline, Louisiana, USA | At The Checkout, Money

    (It’s around closing time and two customers walk in. One is a regular and the other is a frazzled looking woman who is talking to herself while digging in her wallet.)

    Woman: *mutters to herself* “No money, but I need gas. I wouldn’t worry, but the fuel light is flashing…”

    (She glances my way and I notice that she’s on the verge of tears.)

    Me: “Ma’am? Can I help you?”

    Woman: “I really need gas but this is all I have.” *opens her hand to reveal $0.42*

    Me: “I know how that is. Tell you what… why don’t you go pump $5 and I’ll pay for it, okay?”

    Woman: *wide-eyed* “Are you sure?”

    Me: “Yes, I’m sure. Go ahead, I’ve got it.”

    (The woman walks out looking less distressed. However, the regular gives me a stern frown.)

    Me: “What?”

    Regular: “Why’d you do that?”

    Me: “Because I could only afford to let her get $5. If I wasn’t broke right now, I would have told her to go for $20.”

    Regular: “No, why did you let her get gas on your dime? She could have been lying for all you know!”

    Me: “She looked lost as a goose and terrified. I doubt she was lying. Even if she was, it’s my money, not yours.”

    Regular: “Hmph!” *pays for his items and leaves*

    (As for the woman, she actually came back in the store, wanting my address to send me the money but I insisted it was fine!)

    Honesty Is The Sweetest Policy

    | Robeline, LA, USA | Awesome Customers, Bigotry, Criminal/Illegal, Family & Kids, Language & Words, Top

    (An Hispanic woman and her son, who is about six, come into the store. The mother gets the little boy a soda and he grabs a candy bar. Note: they are standing in the middle of our candy aisle, which I don’t have a completely clear view of.)

    Little Boy: “Mama, can I have this? I’ve been good!”

    Mother: *in English* “No, put it back. I don’t have the money for it and the soda.” *in Spanish* “Just put it in your pocket. She will never know.”

    Little Boy: “No!”

    Mother: *in Spanish* “That stupid b**** will never know! She can’t see you from there!”

    Me: “Excuse me, ma’am?”

    Mother: *innocently smiles* “Yes?”

    Me: *in Spanish* “The stupid b**** speaks Spanish.” *in English* “So, if you’re smart, you’ll either put the candy bar on the counter with the soda, or put it back. It’s your choice.”

    (The mother puts the candy bar back, pays for the drink, and then walked out. The little boy lags behind and approaches the counter by himself.)

    Little Boy: *shakes his head* “I don’t know why mama thinks white people don’t know Spanish.” *whispers* “That’s racist!” *normal volume* “Don’t worry, when we get home Daddy and I will put Mama in time-out for being bad and saying a dirty word!”

    (The kid made my day, so I bought him the candy bar for being honest and so adorable!)

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