November Theme Of The Month: Black Friday!

Trying To Charge Of Taking A Charge

| Leicestershire, England, UK | At The Checkout, Crazy Requests, Money

(Recently, a minimum 5p charge for plastic bags has been rolled out across the country. A rumour that it’s illegal to charge for bags because they have stores’ logos on them (and therefore advertise the store) has been making the rounds.)

Me: “Do you need a bag?”

Customer: “I’m fine, mate. I’ll just carry them.”

(After I ring him up and pile his purchases on the counter in front of him he points to a plastic bag I have ready on the counter.)

Customer: “It has the [Store] logo on it. That means it’s illegal to charge!”

Me: “By that logic, wouldn’t it be illegal for Apple to charge for any of their products?”

Freshly Chipped

| Auckland, New Zealand | Crazy Requests, Food & Drink

Customer: *selecting a small bag of potato chips and waving it in my face belligerently* “Are these FRESH?”

Me: “I’m sorry; I’m not sure what you mean. They’re as fresh as any other potato chips, I guess.”

Customer: “I bought a bag of chips here once and they were not fresh. Is this a fresh bag? How long ago were they made?”

Me: “Well, honestly, I’ve never thought about it before. I don’t know where they are made or how long it takes them to get here. But I can tell you that we restock the shelves a couple of times a day, and a truck comes once a week to deliver more of them. So, I guess those chips probably got put out on the shelves this morning.”

Customer: “So they were fresh this morning?”

Me: “They weren’t made this morning, if that’s what you mean by fresh.”


Me: “Ma’am, I think the only way you can do that is to buy a potato and slice it up yourself and fry it into chips at home. Any bag of chips we sell here is perfectly safe to eat but they’re a commercial product, they come from a factory somewhere and I don’t know exactly when or where the chips in this particular bag were made.”

Customer: *throwing down the bag, and taking a different bag of chips of the same brand* “FINE. I’LL HAVE THESE ONES INSTEAD.”

Can’t Take The Weight Of Her Daughter’s Behavior

| Oklahoma City, OK, USA | Family & Kids, Food & Drink

(I am at the cash register ringing up people when I notice a mother and her daughter walk in the store. The little girl goes one way, towards the frozen yogurt, and the mother goes the other. The girl gets the biggest cup we offer and fills it all the way to the top with frozen yogurt and puts the dome lid on, then proceeds to fill it up the rest of the way with toppings. Like all frozen yogurt establishments, the price is dependent on the weight of the items. The mother and daughter walk up to the register at the same time.)

Me: *as I start ringing up the mother’s items* “Can I get you ladies anything else?”

Mother: “No, that’s it.”

Me: *talking to the daughter now* “Okay, sweetie, can you please put your yogurt on the scale so I can figure up the price?”

(Daughter complies and puts her yogurt on the scale. I quickly noticed this transaction was going awry when the mother noticed the price on the scale said $9.09.)

Mother: “That price can’t be right!” *now talking to her daughter* “Pick that up! Now set it back down! Pick it up! Set it back down!”

(20 seconds of this later:)

Me: “Ma’am, the price isn’t going to change because it’s dependent upon the weight.”

Mother: “No! You’re wrong! We came in here last week and got the SAME EXACT AMOUNT of frozen yogurt and it was only $3! How do you even know how much it is per ounce?! There’s no signs!”

Me: “Well, if you would look back at the frozen yogurt section, you would see that there are two electronic signs stating that the frozen yogurt is [price].”

(She looks back at the signs and whips her head back around to me.)

Mother: “Those signs aren’t at eye-level! How is anyone supposed to see those! They don’t walk in the store looking up at the wall when the yogurt is at eye level!”

Me: “I don’t know what to tell you. If you got the same exact amount of yogurt and toppings as last time, which would be almost impossible by the way, the yogurt total today would come out to $3. My guess is that last time you were in here, she was supervised when getting the frozen yogurt.”

(She pauses, stunned for a second that someone dare talk to her or about her darling angel this way.)

Mother: “Well I’m not paying for this s***! This is unbelievable! I want to speak with your manager!”

Me: “I’m the manager on duty. ”

Mother: “Come on, [Daughter]! We’re going to get you ice cream at [Fast Food Place]!”


Mother: “Okay, honey, I’ll get it for you this time, but next time mommy isn’t going to spend so much money on ice cream.” *she then turns to me* “We WILL NOT be coming back here… EVER!”

(I physically restrained myself from throat-punching the woman by holding onto the sides of the register.)

Like Popeye To Spinach

| NY, USA | Bizarre, Food & Drink

(It’s nearly closing and there are not many people as we’re in the suburbs, not the city. I watch a woman in her 20s stumbling in, looking really tired or drunk and all out of breath. She stumbles towards to the cashier.)

Woman: “Seaweed… seaweed… dried seaweed snacks.”

Cashier: “Second aisle near the middle.”

Woman: “Thanks.”

(The woman stumbled over, crashing into the first aisle before disappearing from view. A moment later the woman appeared holding several packages of dried seaweed snacks. One package nearly got dropped on the ground before she threw them on the checkout counter along with a bill. She then flopped on the ground opening one of the packages, and shoved as much seaweed as she could into her mouth. The cashier was now done ringing her up and tried handing her change, which she ignored for a while. As there was no one else paying the cashier just sat patiently. A few minutes later, the woman had eaten one entire package. She stood up, full of energy now, took the rest of her seaweed and change and left, walking out really fast. I still don’t know what I witnessed back there.)

You Gave Me Tuna Much

| PA, USA | Bizarre, Food & Drink

Coworker: *to Manager* “We just got a customer complaint. He said we put two scoops of tuna on his sandwich instead of one.”

Me: “That’s the first time I’ve ever heard of a customer complaining because they got extra!”

Manager: “I know, really!”

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