Has ID, Still No Idea, Part 4
I work for a computer repair service in a large big-box store. A customer comes to pick up his computer after we call to confirm that his repair is complete. In comes a middle-aged man who looks as if he thinks he owns the world.
Me: “Can I have your paperwork to get your computer?”
Customer: “I don’t have it.”
Me: “May I ask for your ID?”
I need to prove he is who he says he is.
Customer: “No. Now go get my computer!”
Me: “I’m afraid I have to refuse. Policy states I have to be sure it’s the owner taking the computer back.”
Customer: “I don’t care about policy! Ugh, my name is Tim.”
It just so happens that my manager is walking by from getting lunch, so he has his outside jacket on. He hears the commotion and comes to the customer’s side of the counter.
Manager: “Hi, my name is Tim. I have a computer here and want to pick it up.”
I immediately know what he’s doing and hand him the customer’s computer.
Customer: *Jaw drops* “What the f*** are you doing?!”
Me: “He’s Tim, and that’s his computer.”
Customer: “I want to see your manager, now!”
My manager takes his jacket off.
Manager: “I’d like to see some ID.”
I snickered as I watched a completely beaten man shake while he grabbed his wallet to find his driver’s license.
Related:
Has ID, Still No Idea, Part 3
Has ID, Still No Idea, Part 2
Has ID, Still No Idea