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    Wireless, Clueless, And Hopeless, Part 12

    | Serbia | Criminal/Illegal, Technology

    (I work in a computer repair service where we fix computers, reinstall windows OS and the like. A girl storms in the shop, ignoring the line and starts shouting at me.)

    Customer: “Hey! When you reinstalled my Windows, you broke the wireless receiver in my laptop! I can’t connect to my wireless network! I want my money back and I want it now!”

    (Other customers are obviously uncomfortable. I decide to test her laptop on the spot, on the counter, and it connects to our shops wireless network without any problems.)

    Me: “See, it connects to the internet. Maybe you didn’t set up your connection properly.”

    Customer: “It connects to your network, but not mine. The programs you installed must be wrong ones! I want my money back!”

    Me: “If it connects to one network, it will connect to any. What kind of device are you using to broadcast your wireless signal?”

    (She is silent.)

    Me: “Are you connecting to your own wireless network?”

    Customer: “…No.”

    Me: “Are you sure you aren’t trying to steal someone else’s internet without knowing their password?”

    Customer: *blushes, lowers her head, and rushes out of the shop*

    Wireless, Clueless, And Hopeless, Part 11