What A Tangled Web We Weave

| Northridge, CA, USA | Top

(A customer had already ordered, picked up, and drank most of his drink. He then walked up to the counter and was very angry.)

Me: “How can I help you?”

Customer: “What the f*** is this?!” *points to his cup*

Me: “It looks like the drink I made you, and you seem to have already enjoyed it.”

Customer: “No smart-a**…this!” *pours the drink onto the counter and a key bounces out* “What the f*** is going on here?!”

Me: *alarmed* “I am SO sorry sir! When I made the drink, I know there wasn’t a key in it. Let me make you a new one.”

Customer: “Yeah! You f***in’ better make me a new f***in’ drink. This is complete bulls***! You’re lucky I don’t sue you and this coffee company!”

(I take the key and make him a new drink, and he goes and sits outside with his friends. The key wasn’t mine, so I started asking coworkers and customers. No one was claiming it. The customer walked up about 5 minutes later, bright red and embarrassed.)

Customer: “Yeah, uh…I’m going to need my car key back so I can go home….”

Let He Who Is Strongest Make My Latte

| Raleigh, NC, USA | Uncategorized

(A perky old lady walks up and orders a drink. A staff member makes the drink, and I hand it to her.)

Customer: *disdainfully* “What is THIS?”

Me: “Umm… a drink?”

Customer: “‘A drink’? Don’t get smart with me! *pointing towards a staff member* “That greasy teen filled my order! I demand somebody else fill it! One who’s NOT greasy!”

(I was dumb-founded, but decided to line up all the employees in front of her for review – it was a slow day.)

Me: “Which of these do you find acceptable?”

Customer: *looks for a few minutes* “NONE! Maybe if you didn’t have so much fast food, you wouldn’t be so greasy!” *continues to “browse” through the line-up*

Coworker: *speaking up* “Hey lady, hurry up – you ain’t picking no gladiators!”

Make That A Triple Non-Fat Sexy Latte

| Vancouver, BC, Canada | Uncategorized

(A woman walks into the coffee shop and orders a latte with “sexy” foam. I make what I thought was a latte with really “sexy” foam.)

Customer: “F***! This isn’t right.¬†I want it with really sexy foam.”

Me: “Okay…”

(I make her another, with lots of really thick foam.)

Customer: “No, no! Sexy foam, really sexy foam!”

Me: “Okay, so less?”

Customer: “No, you know… sexy! Sexy foam!”

(I make her a third drink. This time less foam and more milk.)

Customer: “You don’t get it! I want sexy foam. Really sexy foam!”

Me: *giving up* “I DON’T KNOW WHAT YOU ARE TALKING ABOUT!”

Hoochie Grannies, Gotta Love ‘Em

| Vancouver, BC, Canada | Uncategorized

(A little old lady is getting coffee. She is wearing thick blue eyeshadow, pink circles of blush, and bright red lipstick.)

Me: “Here’s your coffee. That’ll be $2.75.”

Little old lady: *gives me a $20* “Keep the change, dear.”

Me: “That’s very generous, thank you!”

Little old lady: “After work, go buy yourself some makeup. Just because you work at a coffee shop doesn’t mean you have to look like a slob!”

Sorry Jesus, Your Birthday’s Been Moved Up

| Los Angeles, CA, USA | Uncategorized

Me: “Hello sir, what can I get you?”

Customer: “Um… can I please have a mocha latte?”

Me: “Sure. That would be $3.50, please.”

(Five minutes later…)

Me: “Here you go, sir.”

Customer: “What is this? Why isn’t the cup red?”

Me: “What do you mean?”

Customer: “The cup. It’s usually red!”

Me: “I’m sorry, that is only around Christmas time.”

Customer: “What?! THEN MAKE IT CHRISTMAS TIME!”

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