October Theme Of The Month: Halloween!

A-Paul-ing Service

| Carpinteria, CA, USA | Funny Names, Uncategorized

(I am making drinks and I notice a small mocha for Paul. We have a regular customer named Paul who always orders a small mocha, but at that moment I couldn’t remember whether or not he liked it with whipped cream.)

Me: *calling out* “Paul? Did you want whipped cream on your mocha?”

Customer: *not a regular* “Yes, I wanted whipped cream.”

(I realize that this might be a drink for a different customer also named Paul. I add the whipped cream and hand it off with a smile.)

Me: “Here you go, a small mocha with whipped cream. Have a nice day, Paul.”

Customer: “I ordered a large.”

Me: “Oh, I’m sorry. Let me remake that for you.”

(I make a new drink, figuring that one of my co-workers might have grabbed the wrong size in the rush.)

Me: “Here’s your large mocha with whipped cream. Sorry for the mix-up, Paul.”

Customer: “I ordered a pumpkin spice latte.”

(I start my third attempt at making a drink for this customer.)

Customer: “…and my name isn’t Paul.”

Coffee Can Cause Great Dis-Stain

| New Jersey, USA | Spouses & Partners, Uncategorized

Customer: “Hi, I’d like a mocha latte cappuccino.”

Me: “Okay, which one of those would you like?”

Customer: “What do you mean?”

Me: “Well, those are three different things. A mocha, a latte, or a cappuccino?”

Customer: “No, they’re not! That’s what I want!”

Me: “Ma’am, technically–”

Customer: “Just get me what my husband always orders!”

Me: “What does your husband always order?”

Customer: “You know, some…coffee thing!”

Espresso Yourself Can Cause A Latte Problems

| Cleveland, OH, USA | Pets & Animals, Uncategorized

Me: “That’ll be $*.**. Also, would you also like to make a donation to our water conservation fund?”

Customer: “Why?”

Me: “It helps to save habitats for animals and–”

Customer: “But why would we need to pay for that? Water doesn’t run out. I’ve left my faucets on all day and water came out the whole time! And besides I only drink coffee, not water.”

Customer Service With Zeal

| USA | Language & Words, Uncategorized

Customer: “Oh, I just love your accent! Are you British?”

Me: “No, ma’am. I’m a New Zealander.”

Customer: “Are you Aussie?”

Me: “No, I’m a New Zealander.”

Customer: “Is that part of Australia?”

Me: “No. We are part of the commonwealth, though.”

Customer: “New Ziland?”

Me: “New Zealand.”

Customer: “True New Zealanders say New Ziland.”

Me: “I am from New Zealand.”

Customer: “Prove it!”

Me: “Would you like some ice-cream from the chilly bin to enjoy at your bach with the whanau? It’s a tropical five degrees outside, miss.”

Customer: “That wasn’t kiwi, that was gibberish!”

Me: “Actually, most kiwis would understand that, ma’am.”

Customer: “No way! Prove you’re a New Zealander!”

Me: *out of desperation* “Sweet! I’m beached as, bro!”

Customer: “I believe you now!”

Must Be A Missed Steak

| Santa Barbara, CA, USA | Food & Drink, Uncategorized

Customer: “Oh you have new pastries! They look great!”

Me: “Those are our new vegan baked goods. They’re also organic.”

Customer: “Ew! I never eat anything vegan!”

Me: “I doubt that. A lot of stuff is vegan. French fries are vegan.”

Customer: *looking mortified* “There’s no meat in French fries?!”

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