Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,559 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Trying To Get Herself A-Wrist-Ed

    | Virginia Beach, VA, USA | At The Checkout, Bizarre, Themed Giveaway, Wild & Unruly

    (I am ordering coffee at a coffee shop located on my community college campus.)

    Barista: “Hey, [My Name]. I love that bracelet you’re wearing!”

    (The barista points to the silicone rainbow wristband on my right wrist.)

    Me: “Thanks!”

    Customer Behind Me: “Where did you get it?”

    Me: “It was from a group that gave them out a couple years back. But they’re not doing them any more, due to financial problems.”

    Customer Behind Me: “Oh, so I couldn’t get one?”

    Me: “No, sorry.”

    (The customer keeps eyeing the wristband as we wait for our drinks. It’s slightly strange but I don’t say anything.)

    Barista: “[My Name], latte’s up!”

    Me: “Thanks, [Barista's Name]. You have a good—”

    (As I reach for my drink, the customer behind me steps forward and starts actually pulling on my arm to get the wristband off. I’m right handed and my HOT drink ends up spilling all over the floor and her.)

    Customer Behind Me: “I HATE ALL OF YOU! F*** THIS!”

    (The customer runs away, while the barista and I just kind of blink for a while.)

    Barista: “I have no words right now. I’ll make you another drink.”

    A Bitter Drink With A Sweet After Taste

    | Belgium | Crazy Requests, Food & Drink, Money

    (Outside the coffee shop where I work, there’s a beggar who sits there just about every day. I always bring him a cup of coffee when it’s quiet. As I am not allowed to bring my own wallet behind the counter, I pay for it at the end of the day before I close the till. On this particular day, a customer I have just finished serving and has been watching me intently, follows me outside.)

    Customer: “Excuse me, what the h*** are you doing?”

    Me: “I’m bringing this gentleman coffee.”

    Customer: “What, for free?”

    Me: “Not that it’s any of your business, but no, I will pay for it tonight.”

    Customer: “What, so you’ll pay for my coffee too?”

    Me: “No, sir. Clearly you can afford to buy your own.”

    Customer: “This is ridiculous! I work hard, I buy the most expensive thing on your menu every day, I pay my taxes, yet I don’t get free coffee! Does your boss know you’re doing this?”

    Me: “Yes, sir. He approves.”

    Customer: “F*** you. No he doesn’t. He doesn’t want bums walking around with [Brand] cups! I’m going to report you. Who’s your boss?”

    (I point to the Catholic church across the street.)

    Me: “That guy. If you want to file a complaint, you’ll have to wait. He’s usually only in on Sundays.”

    (Amazingly, that was the end of that.)

    One Good Scam Deserves Another

    | Auckland, New Zealand | Liars & Scammers, Themed Giveaway

    (I own a small coffee shop in the central business district of Auckland. It is surrounded by offices, and so our clientele are typically professional types. I am approached at the counter by a confident, well-dressed customer in a casual suit.)

    Customer: “Can you help me? I’ve locked myself out of my car, and my wife has gone off shopping. My wallet is in the car. I wonder if you could let me have a sandwich and coffee until she gets back?”

    Me: “Sure! What would you like?”

    (I proceed to serve him. He thanks me profusely and gives me his business card. The bill is no more than $12. After an hour or so, he gets up to leave and approaches me on the way out.)

    Customer: “Thanks so much! I’ll meet my wife, get into the car and come back and settle up.”

    Me: “No worries!”

    (The customer never returns. The sum involved was small, so I did not really care, but after a few days I sent a gentle text message reminder to the number on the business card. I thought maybe he forgot and could pay me next time he was in town. It turns out that the business card was not his. He had approached someone in the car park and given them the ‘locked out of car’ story and apologetically asked to borrow $10 to get home. He had also insisted that the good Samaritan who had given him the $10 also give him a business card so he could ‘get the money back to him.’ The guy tells me he thought it was a bit odd that the customer was so keen to get the card. After hearing this, I was both surprised and a little impressed at the fraudster’s boldness and ingenuity, but did not envy him. What a terrible way to choose to live: scamming people a few dollars at a time.)

    Focusing On The Wrong Kind Of Cup Size

    | OH, USA | At The Checkout, Food & Drink, Rude & Risque

    (I am a female in my early twenties, the only female working this particular shift with three burly male coworkers. I am on the front register taking orders and money, when a customer walks in. He is a sloppily-dressed old man.)

    Me: “Hi there! How are you?”

    Customer: “I’m doin’ great, sweetie. How ’bout you get me a big cup of coffee?”

    Me: “Sounds great. Do you need any room for cream in there, sir?”

    Customer: “I got some cream for ya!”

    (He winks lewdly at me. I try to shake it off.)

    Me: “Alright, here is your coffee. Anything else for you, sir?”

    Customer: “Nope. What’s my total so you can ring me up?”

    (The customer seems oddly eager to pay. I give him his total and he hands me a very worn credit card. I try to swipe through our machine once or twice before determining its magnetic strip is too worn to be read. I am about to start typing in the numbers, when he interrupts me, looking very flushed and excited.)

    Customer: “No, no, don’t type it in. It’ll work if you just rub it on your chest.”

    (I am a little creeped out, but I wipe the card off on the bottom of my apron and give it another shot. It still won’t run through.)

    Customer: “No, no, sweetie, I said it’ll work if you rub it on your chest. Actually, it’ll work best if I rub it on your chest for you.”

    (At this point, I’m done. I step back from the register without another word and call for one of my coworkers, a big, burly 33-year-old man whose other job is construction. He comes over as I am walking away.)

    Me: *to my coworker* “I’m going to the back because the man at the front is asking to rub things on my chest.”

    (My coworker walks up to the register and looks down at the customer. He is a good foot taller than the customer.)

    Coworker: “I heard you like rubbing things on people’s chests? Well, have at it.”

    (My coworker leans forward just as I go into the back room. I didn’t see what happened next, but my coworker told me the customer panicked and ran out of the store without paying and without his coffee. We never saw him again!)

    Hope He Is Kidding

    | BC, Canada | At The Checkout, Food & Drink, Funny Names

    (I work in a coffee shop that has a drive-thru, and we’re currently in the afternoon rush. I’m wearing a headset, making drinks for my manager who is taking the drive-thru orders.)

    Coworker: “Hi there, welcome to [coffee shop]; how’s your day going?

    Customer: “It’s alright. Get me a large black coffee.”

    Coworker: “For sure! Can we get you an oat bar to go with that today?”

    Customer: “A what?”

    Coworker: “An oat bar.”

    Customer: *angrily* “No, I don’t want a goat farm with that!”


    Page 4/56First...23456...Last