Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Your Connection Is Totally Forked
    (2,108 thumbs up)
  • November Theme Of The Month: I Don't Work Here!
    Submit your story today!

    A Little More Empathy, A Little Less Entropy

    | Australia | Food & Drink

    (I have just finished making a coffee order and I call out the number the customer was given. No one comes to pick up the order, so I call the number two or three times before the customer finally comes up to the counter to pick up her order. After a few seconds, she returns.)

    Customer: “This coffee is cold!”

    Me: “It’s been sitting here for a few minutes. I called it out a couple times but no one came to pick it up.”

    Customer: “Well, this is cold! Perhaps you should only have competent people make coffees!”

    Weighs On Your Conscience And Your Scale

    | Baton Rouge, LA, USA | Food & Drink

    (Since it’s my first day, I’m shadowing another employee at the cash register, putting in every order she takes from the customer. An hour in, a woman in her 40s and her husband come in. Note our sugar-free items are advertised as “guilt-free.” )

    Coworker: “Good afternoon and welcome to [coffee shop]! What can we make for you today?”

    Customer: “Yes I’d like a guilt-free sugar cookie latte and [frozen coffee] with guilt-free vanilla syrup.”

    Coworker: *repeating order for my benefit* “So, that’s a sugar-free sugar cookie latte and frozen coffee with sugar free vanilla?”

    Customer: *frowning* “No, a guilt-free latte and a guilt-free frozen coffee!”

    Coworker: “Yes, ma’am, a sugar-free latte and frozen coffee. Will that be all?

    Customer: “No! No! No! It’s GUILT-FREE! Turn around and read your menu board! GUILT. FREE.”

    (At this point I’m scared and just tell the coworker to use the term so she’ll go away.)

    Coworker: “Sorry, that’s a guilt-free latte and a frozen coffee with guilt-free vanilla syrup, yes?”

    Customer: “YES! Finally!”

    (I ring her up and charge her card. Her husband comes to the counter to place his own order.)

    Customer’s husband: “I just want a hot chocolate, young lady.”

    Customer, to her husband: “You’re fat! Get it GUILT-free!” *smacks him with her purse*

    But Cheddar Is Always Beddar

    | Peterborough, ON, Canada | Food & Drink

    (I work in a coffee shop that is now advertising using real cheese instead of processed cheese.)

    Customer: “Can I get a chocolate chip muffin please?”

    Me: “Sure, that will be [price].”

    Customer: “And can I get that without cheese?”

    Me: *confused* “We actually don’t put cheese on our muffins.”

    Customer: “Oh, well, I saw on the commercial that everything now has real cheese on it, so I really don’t want that.”

    Me: “Well, we only put cheese on things like sandwiches. You won’t have cheese on much else. We have just changed to using real cheese instead of processed, so that’s what we’re advertising.”

    Customer: “Well, that’s a relief!”

    Related:
    Dangerously Cheesy

    Coffee As Hot As Your Temper

    | Wyoming, USA | Food & Drink

    (The customer orders a latte at 190 degrees.)

    Me: “Here is your latte at 190 degrees.”

    Customer: “Holy crap! Why is this so hot?”

    Me: “Well, we normally make our drinks at 160 degrees.”

    Customer: “But I asked for 190 degrees.”

    Me: “Right. I made it at 190 degrees. Would you like me to remake it at a cooler temperature?”

    Customer: “Well, I DID ask for it to be 190 degrees NOT 160 degrees.”

    Me: “Ma’am, a 190 degree latte is hotter than a 160 degree latte. Can I remake it for you at a cooler temperature?”

    Customer: “No, I asked for 190 degrees! It’s too hot!”

    Me: “Ma’am,I did make it at 190 degrees. That’s thirty degrees hotter than our normal temperature.”

    Customer: “Whatever, can I just get a cup sleeve?”

    Me: “There’s already a cup sleeve on it…only one will fit–”

    Customer: “Just give me another sleeve.”

    (I give her the other cup sleeve. She tries to slip it on, gets annoyed when she fails, and throws the sleeve across our counter.)

    Customer: “Cheap labor is so useless!” *storms off*

    Water You, Stupid, Part 4

    | Philadelphia, PA, USA | Food & Drink

    Customer: “What’s in your liquid drinks?”

    Me: “Uh, ma’am, all of our drinks are made of liquid. That’s what makes them drinkable.”

    Customer: “Oh, you know what I mean!”

    Me: “No, ma’am, I do not.”

    Customer: “Fine, I’ll find someone that does!” *leaves*

    Related:
    Water You, Stupid, Part 3
    Water You, Stupid, Part 2
    Water You, Stupid

    Page 32/61First...3031323334...Last