Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Got Him Out Of A Pickle
    (3,174 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    A Healing Cup Of Coffee

    | SC, USA | Awesome Workers, Family & Kids, Food & Drink, Top

    (It’s the week before finals, and my sister and I are both feeling the stress. We end up driving out to the nearest coffee chain with an armload of homework. I’ve only been there twice, but my sister frequently refers to it as probably the nicest branch of this coffee chain ever, by which she always means the people there. We order our drinks and sit down on a little couch in the corner. We end up waiting for a really long time, and people who have ordered after us are getting their drinks before us. My sister looks up from her computer.)

    Sister: “This is very unusual for them.”

    (About 20 minutes later, the woman who took our orders hurries over with our drinks and gift cards, apologizing profusely. Evidently, the ticket had gotten lost or something like that.)

    Cashier: “I am so sorry about this! Just take these to any [Coffee Chain], and you’ll get a drink for free.”

    Me: “Oh, it’s all right; we weren’t waiting THAT long!”

    (My sister and I try to reassure her that we’re not upset. She starts to walk away, then stops. She looks at my sister and I quizzically.)

    Cashier: “Sorry, but… are you two twins?”

    Sister: “Yes, we are!”

    Cashier: “My husband is a twin. Was a twin. His sister died really recently and…” *she stops for a moment to compose herself* “And yesterday was the first time he’s had to celebrate his birthday without her.”

    (My sister and I both express our sympathy and condolences, and she kind of laughs.)

    Cashier: “I don’t even know why I’m telling you this.”

    Me: “Maybe that’s why the drinks were delayed; because you needed someone to talk to.”

    (Maybe it was an odd statement, but I really felt that if the drinks were on time, she wouldn’t have been able to talk to us about being a twin and losing a twin. Ma’am, I hope you and your husband are doing better now, wherever you are. Thank you for the gift cards!)

    Hard To Drink In This Much Stupid

    | Seattle, WA, USA | At The Checkout, Extra Stupid, Food & Drink

    (I am the customer in this story. I’m in a coffee shop and there is a man in front me who has just rattled out a majorly complex iced coffee order with a myriad of flavor sauces, even going so far as to request a layer of whipped cream in the middle of the drink.)

    Cashier: “All right, that’ll be [price]. Your order might take a moment.”

    Customer: “That’s fine.”

    (I order my own coffee, which is just a mocha latte, without whipped cream. The barista finishes my drink first, as it’s much simpler. It’s in a paper cup, as it’s hot, whereas his is being seen prepared in a clear plastic cup, as it’s iced.)

    Barista: “Mocha latte for [My Name]!”

    (The customer with the long order swoops in before I can grab my drink, swiping it off the counter and taking a sip immediately.)

    Customer: “This is perfect! Thank you so much!”

    (He then runs out the door before either of us can speak.)

    Me: “Did he just..?”

    Barista: “… I’ll make you another drink.”

    Exposed For What It Really Is

    | CA, USA | Bizarre, Rude & Risque

    (I’m working the opening shift at a chain coffee shop. It’s six am and I’m prepping for the morning rush at the bar.)

    Female Customer: *quietly and embarrassed* “Hi. So, that man sitting outside by the window over there… I think he has his penis outside of his pants.”

    (I look over and it’s a regular customer who pops in throughout the day. I turn back to her.)

    Me: “Him, over there?”

    Female Customer: ” Yes. I don’t know if maybe a male employee can go check and see?”

    (I summon my male shift lead, who is confused at the accusation.)

    Me: “If it’s true, I don’t want to know that much about him. Will you take a peek so I can help this woman feel, you know, not sexually harassed?”

    (He reluctantly goes outside and talks to our regular and quickly heads back inside holding back a smile.)

    Shift Lead: “He’s holding his sunglasses case in his lap.”

    (The case was the exact same color as his skin tone. We told him about it later and all cracked up.)

    Religious Hatred Works Both Ways

    | Saint Paul, MN, USA | At The Checkout, Food & Drink, Religion

    (A customer I’ve never seen before comes in alone; he’s young and looks fairly normal. It’s slow, so it’s pretty much just me running the cash register and the bar by myself, with my manager doing paperwork in the back. There are a couple of other customers who’ve already been served.)

    Customer: “Can I have two large lattes and a medium blended mocha with peppermint?”

    Me: “Sure thing!”

    (I ring him up and begin making his drinks. I’m almost finished when he notices that I’m wearing a small silver cross necklace.)

    Customer: “You’re not a Christian, are you?”

    Me: “Well, I’m non-denominational, but yes, I’m a Christian.”

    Customer: “You can’t be serious. You know that’s all just a fairytale, right?”

    Me: “Here you are, sir.”

    Customer: “I can’t drink this. If you’re a Christian, you’ve got centuries of blood all over your hands, and I’m not touching anything you’ve touched. I want a full refund, you w****. How can you hypocrites live with yourselves?”

    (Not wanting to continue the conversation since I didn’t trust myself to remain calm, I begin a return.)

    Customer: “I mean, just look at Westboro Baptist Church! That’s more than enough evidence for me that you all deserve to be wiped off the map!”

    (He goes on like this all the while I’m processing his return. None of the other customers in the shop say anything, although I see one or two looking at us. I finally finish his transaction and hand him his money and receipt and manage to look him in the eye)

    Me: “Have a blessed day, sir.”

    (He cursed violently and knocked the two lattes off the counter. One of them landed on his pants, scalding and causing him to curse again. He grabbed his money and stormed out, still yelling about how religious people are a “disgrace to humanity” and should be “exterminated.” After I cleaned up the remnants of the lattes, I went on break and drank his blended mocha.)

    The American Way Is Closed

    | Portland, OR, USA | Bizarre, Politics

    (It’s store policy to have employees in the store 30 minutes before opening and 45 – 60 minutes after close to prep, clean, etc. We closed about 10 minutes ago and I am mopping the eating area. A customer bangs on the door. We’re required to interact with customers, even after close, so I go and crack the door open.)

    Customer: “What the h***? I need a coffee. Let me in.”

    Me: “I’m sorry, sir. We closed 10 minutes ago. All of our coffee has been dumped and the machines are going through a cleaning cycle.”

    Customer: “What? What are you doing here then?”

    Me: “We have to clean the store and set up for tomorrow morning after close every night.”

    Customer: “Seriously? They make you stay after close?”

    Me: “Well, yes. We can’t clean the equipment while serving customers.”

    Customer: “That’s monstrous! That’s slave labor!! I’m writing corporate about this!”

    Me: “Sir, they still pay us… it’s standard procedure.”

    Customer: “It’s horrible! I’m so sorry! This isn’t the American way!”

    (He leaves, then, still mumbling about the ‘atrocity’ of our situation.)

    Page 3/6012345...Last