Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • This Round He Lost (In Translation), Part 4
    (2,092 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Do-Nut Yell At Me

    | Rhode Island, USA | Food & Drink

    (I’m the baker and I am getting everything ready to go out into our case for display. I’m working with just one other person and he’s on drive-thru duty.)

    Coworker: “Hey, can you come help me? This guy keeps telling me he wants a glazed bagel.”

    (I walk out onto the floor and over to the window where the man is waiting with a mad look on his face.)

    Me: “I’m sorry, hun. What was it that you were looking for?”

    Customer: “I JUST WANT A GOD D*** GLAZED BAGEL!”

    Me: “I’m sorry, hun. We don’t carry glazed bagels here. I’ve worked here for four years and we have never had them.”

    Customer: “Are you kidding me? I get glazed bagels here all the time! You must be stupid. I know that there are glazed bagels. I’m just gonna come inside.”

    (He speeds his car away from our drive-thru window and I walk into the back to finish with all my baking that I am doing. All of a sudden, I hear the door swing open and hear a familiar loud voice.)

    Customer: “There it is! Right there! G-L-A-Z-E-D. I told you, you carry glazed bagels!”

    Coworker: *stares in shock at the man*

    Customer: “You both are stupid! Can you just get my order? I just want my coffee and my glazed DONUT!”

    (At this point, my coworker and myself both just look at one another. Then the customer seems to realize what he said.)

    Customer: “I said bagel before, didn’t I? Whatever! You should have known what I meant.”

    It Never Hurts To Quadruple Check

    | Ontario, Canada | Food & Drink

    Me: “Good morning, what can I get for you today?”

    Customer: “Hi, I’d like a large tea, with cream and sugar on the side.”

    Me: “Okay, just to clarify, the cream and sugar are both on the side?”

    Customer: “On the side means it’s not in the cup.”

    Me: “Okay, so they’re both on the side?”

    Customer: “ON THE SIDE MEANS THEY’RE NOT IN THE CUP!”

    Me: “Okay, so you have cream and sugar on the side.”

    Customer: “I DON’T WANT ANYTHING IN THE CUP!”

    Me: “Okay, so you have a large black tea with cream and sugar on the side. That will be [price], and you can pick your tea up at the end.”

    (I go make the drink, get the cream and sugar on the side, and give it to the customer.)

    Me: “Okay, one large black tea with cream and sugar on the side.”

    Customer: “So, there’s nothing in the cup, right?”

    Me: *speechless*

    Check For Nerve Damage

    | New York, USA | Food & Drink

    (A customer orders a cold drink and a hot drink.)

    Me: “Here’s your first drink.”

    Customer: “Is this the hot or cold one?”

    (She’s holding the cup in her hand at this point, which is very obviously warm to the touch.)

    Me: *trying to not laugh* “That’s the hot drink. Your cold drink is coming right up.”

    No Simpler Explanation

    | Calgary, Alberta, Canada | Food & Drink

    (I am a female working drive-thru with a male coworker. We are both able to speak to the customer.)

    Me: “Hi, welcome to [shop name]. What can I get for you?”

    Customer: “I’d like a [coffee drink] and [sandwich], thanks.”

    (At this point, I am busy starting work on the sandwich, so my hands aren’t free to hit the button to respond to the customer.)

    Male coworker: “Alright, that will be [price] at the window, please.”

    Customer: “What? You sure went through puberty in a hurry!”

    Butter Be More Careful Next Time

    | Calgary, Alberta, Canada | Food & Drink

    (An upset customer approaches me waving around a half-eaten bagel.)

    Customer: “Who would put so much butter on this bagel?”

    Me: “What’s the problem?”

    Customer: “Do you seriously think it needs this much butter? Seriously?”

    Me: “You want less butter?”

    Customer: “The bagel is hot! Butter melts, and it dripped all over my shirt! This is a $50 shirt, and it’s ruined! Why would you put so much butter on this? It’s ridiculous!”

    Me: “I’m sorry. Would you like a refund?”

    Customer: “I’d like you to pay for this shirt, is what I want! Who in their right mind puts on so much butter? Does this seem reasonable to you? Seriously! Look at how much butter is on it!”

    Me: “Well, you did ask for extra butter, ma’am.”

    Customer: “It’s ruined my shirt! So who’s going to pay for it? I’m not going to!”

    Me: “Let me get our supervisor.”

    (The supervisor proceeds to speak kindly to her, smile meekly, nod, and say “mhmm” a lot. She then gives the customer a complaint form to fill out. Somewhat calmer, and believing the supervisor was on her side, the customer takes the form and starts walking out.)

    Customer: “Well, I’ll try washing the shirt then, but if the stain doesn’t come out, someone here is going to be paying for this shirt! Seriously! Who actually thinks a bagel needs that much butter?”


    Page 24/56First...2223242526...Last