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    Weekend Roundup: You Drive Me Crazy

    , , , , | Not Always Right | Bizarre, Roundups

    Your Drive Me Crazy! This week, we share five stories of customers who drive employees nuts—and the brave workers who are driven to serve them just the same!

    1. Drive Hoo:
      Woohoo! Drive-thru customers can really drive you crazy!
    2. Preserving Life, 1-Up At A Time:
      Proof that Pokémon-players take “Gotta Catch ‘Em All” VERY seriously.
    3. Copycats…and Copy Dogs, Copy Sheep…:
      A customer wanting to clone his dog? Just another day at the bookstore!
    4. That Was Random:
      One coffee shop customer takes a random walk on the weird side.
    5. We Can Thank Hollywood And “Hacker” Films For This:
      Tech support can fix your hard drive, but not the car you drive!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Water You, Stupid, Part 8

    | Nova Scotia, Canada | Food & Drink

    (I work at a cafe that offers bottled water. The bottles are quite large.)

    Customer: “Do you have any smaller bottles of water?”

    Me: “No, but I can give you an ice water.”

    Customer: “What’s an ice water?” *confused*

    Me: “Just, like, a cup of water with some ice in it.”

    Customer: “Oh! Well, I don’t often drink coffee, so, no thanks!”

    Related:
    Water You, Stupid, Part 7
    Water You, Stupid, Part 6
    Water You, Stupid, Part 5
    Water You, Stupid, Part 4
    Water You, Stupid, Part 3
    Water You, Stupid, Part 2
    Water You, Stupid

    Dripping With Contradictions

    | Brisbane, Australia | Bizarre, Food & Drink

    Me: “Hi, how are you today?”

    Customer: “Can I ask you a question?”

    Me: “Sure. How can I help you?”

    Customer: “Is there any coffee in a latte?”

    Me: “Yeah, there is. We put two shots of coffee in a tall latte.”

    Customer: “Oh, okay. How about the cappuccino? Does that have coffee?”

    Me: “Yes, sir, there are two shots in the cappuccino as well.”

    Customer: “So, are you SURE there is coffee in a cappuccino? Because I really need coffee!”

    Me: “I can assure you there is coffee in it. I can even give you extra shots of coffee.”

    Customer: “So, there is coffee in it?”

    Me: “Yes, there is coffee in a cappuccino.”

    Customer: “Well, I don’t want coffee! What kind of place is this?!”

    Me: “A…coffee shop?”

    Customer: *leaves in a huff*

    Me: *completely confused*

    You’re Driving Me Strawberry And Bananas

    | Lexington, KY, USA | Food & Drink

    (I’m taking orders at a coffee shop.)

    Me: “What can I get you today?”

    Customer: “Strawberry banana smoothie.”

    Me: “What size would you like?”

    Customer: “Strawberry banana.”

    Me: “Yep, and what size?”

    Customer: “Strawberry banana.”

    Me: “But what size would you like?”

    Customer: “STRAWBERRY BANANA.”

    Me: *trying another approach* “Would you like a large or a small?”

    Customer: “Medium!”

    The Golden Rude

    | Summerville, SC, USA | Food & Drink, Top

    (I am working at the drive-thru at our coffee shop.)

    Me: “Thank you for choosing [coffee shop]. This is [name]. How may I help you?”

    Customer: *complete silence*

    (I can see his car in our camera and he’s not talking.)

    Me: “Did you have any questions or anything?”

    Customer: “Well, there you are! What kind of smoothies do you have?”

    Me: “We have strawberry banana, orange mango banana, and chocolate banana.”

    Customer: “I want a strawberry one.”

    Me: “Okay, that will be—”

    Customer: *drives away from the speaker before I can finish*

    (The customer in front of this customer in the drive-thru line has an issue with her order, so we have to wait until it is ready. During this time I make small talk with the customer as we are trained to do. After handing the customer her beverage, the next car pulls up.)

    Me: “That will be [price]. Your smoothie is on its way!”

    Customer: “I have a concern. You just wasted 5 minutes of my time having a conversation with that other customer. If I had honked my horn, you would have called me rude, but don’t you think it is rude to have personal conversations on my time? I just can’t believe you would do things like that. My time is valuable and I don’t like my time to be wasted!”

    Me: “Well, they had an issue with their order and we had to wait. I thought it would be rude to ask her to stop talking to me. I will go check on your smoothie.”

    (I get the smoothie and come back to the window.)

    Me: “All right, there you go!”

    (I am holding the smoothie out toward the customer. He spends a good two to three minutes talking on the phone while I wait.)

    Customer: *turns and finally sees me* “Well, finally, what took so long?”

    Me: “I’ve been standing here for two minutes.”

    Customer: “Well, I was on the phone. Why didn’t you say something?”

    Me: “I didn’t want to be rude.”

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