November Theme Of The Month: Black Friday!

They Are Tea Total, Part 2

| CA, USA | Crazy Requests, Food & Drink

Customer: “I’d like an iced coffee with milk, with no coffee in it.”

Me: “I’m sorry, I don’t understand. Did you want a decaffeinated iced coffee?”

Customer: “No, I just hate the taste of coffee. I want an iced coffee with milk, but hold the coffee.”

Me: “So, would you like milk and ice?”

Customer: “No, I want it without coffee. I have it all the time. It’s brown, and kind of sweet.”

Me: “Tea?”

Customer: “Yes! How did you not understand that?”

He Is Tea Total

Judge A Sandwich On Its Filling

| New York, NY, USA | Awesome Customers, Food & Drink, Money

(A young girl that is about 14 years old walks in. She gets some looks from our other patrons, as she has bright purple hair, multiple piercings, a leather jacket, and ripped jeans. It is freezing outside and she has a scowl on her face that makes me nervous.)

Me: “Hello, welcome to [coffee shop]. How may I help you?”

Young Girl: “I’ll take five of the largest black coffees you have, and ten of your ham and cheese sandwiches.”

Me: “Okay, will that be all?”

Young Girl: “Yeah.”

Me: “Your total is [price].”

(To my surprise, she pulls out a $100 bill. I am suspicious, and I check to make sure it’s real. It checks out, and I give her a bag with her sandwiches.)

Me: “Here is your change. Your coffee will be ready in a moment.”

(I keep an eye on her as she stands around glaring at anyone who looks at her. I see her looking at the tip jar. When I hand her the coffees, she asks me about it.)

Young Girl: “Your tip jar says that the money goes to you guys. Are any of you in college?”

Me: “Yes, I’m going to Rochester Institute of Technology. A few others are in college as well.”

Young Girl: “Good for you.”

(She pulls out the change I gave her and a few more $20 dollar bills. She crams then in the jar and salutes me jokingly before walking out. I am stunned, and chase after her. I find her on the street corner talking to some homeless people and handing out the sandwiches and coffee.)

Me: “Excuse me!”

Young Girl: “I’m sorry, did I forget something?”

Me: “No, but you just tipped us over $100 dollars. You’re also giving away a lot of food.”

Young Girl: “Yeah, my dad is crazy rich. I feel like I can do more if I actually interact with people instead of signing a check to a charity. Every Friday I gather anyone I see who needs a good meal, and buy it for them.” *she smiles brightly* “I may be young, but I can make a difference. I usually hand out flyers for homeless shelters or soup kitchens, too.”

(Without another word, she walks off silently. I didn’t stop smiling for the rest of the week. It goes to show you that appearances aren’t everything!)

He Isn’t Leaving, But She Had Better

| Devon, England, UK | Bad Behavior, Family & Kids, Top

(I’m looking after my friend’s little girl so she can have a day to herself and relax. As we are in town, I go into work so I can check when I’m next working, then have a drink. The girl sees a kid she goes to nursery with. So, I let her go say hello, whilst keeping an eye on her of course. Next thing I know, my friend’s girl is by my side crying.)

Girl: *points to a random older woman* “That woman said you’re going to leave me.”

Me: “What have you been saying to my kid?”

Woman: “Only the truth. All you young guys are the same. You all leave when you’ve—”

Me: “Okay, you can shut it right there. Now she may not be mine biologically, but I love her like she was my own flesh and blood. More then you could ever imagine. And like h*** am I going to let some insignificant low life like you poison her mind to think otherwise, do you understand me?”

Woman: *stares back in shock*

Me: “I said do you understand me?”

Woman: “Y-yes.”

(Next, I turn to the little girl, who I’ve picked up by now.)

Me: “Don’t worry, I’m not going anywhere. Now, who’s my little bumble?”

Girl: “I am. Love you Uncle!” *kisses me on the cheek*

Never Too Old To Spice Up Your Life

| NS, Canada | At The Checkout, Awesome Customers, Food & Drink, Musical Mayhem, Top

(At work, a regular elderly customer, whom everyone gets along with, approaches the counter at his turn.)

Me: “Hello! What can I get for you?”

Regular Customer: *singing* “I’ll tell you what I want, what I really, really want!”

Me: “So tell me what you want, what you really, really want!”

Regular Customer: “I wanna, I wanna, I wanna, I wanna, I wanna medium double cream, and a sugar twin, ahhhhh!”

(While we are singing and having a good time, I am ringing him in. However, the next person in line reaches the counter at the last little bit of his song-order and speaks out loudly.)

Next Customer: “Hey! I’m in a hurry here, take your song and dance somewhere else, buddy!”

Regular Customer: “Sonny, when you reach my age, you’ll have all kinds of time on your hands to sing all the Spice Girls music you want, and no one will stop you!” *turns back to me* “And, honey, you look like that Posh one, and she’s my favorite. Don’t ever let a guy like him be your lover, or get with your friends!”

(With that, he left, leaving the next customer standing there with his mouth agape, and me feeling quite happy! He made my day with the singing alone.)

A Moment Of Kindness Is Unquantifiable

| Forest, VA, USA | At The Checkout, Awesome Customers, Theme Of The Month, Top

(Our point of sale has crashed, meaning we can not accept cash. My coworker is in the back trying to fix it. Meanwhile, I am in the front handling more customers than I’ve seen my entire shift, while having to turn away those who don’t have cash. A woman walks in and orders a hot chocolate.)

Me: “What size can I get for you?”

Woman: “Just a small.”

Me: “One moment; I will figure out what that will cost.”

(The woman looks around at the other impatient customers, reaches in her wallet and hands me a $10.)

Woman: “It looks like you’ve had a rough night. You can figure it out whenever you get the chance and keep the rest as tip.”

Me: “No, ma’am! Really! That’s too much! It will only take a second!”

Woman: “It’s really okay. Please keep it.”

(That’s more than I normally make in tips in a week. I never saw the woman again.)