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  • November Theme Of The Month: Black Friday!

    Shopping In Shades Of Grey

    | USA | Crazy Requests

    (I work in a store known for selling Goth clothing. It is the height of the Black Friday rush. I’m one of two people working our entire floor when a lady approaches me…)

    Lady: “Hi, I’m looking for a shirt my daughter wanted. It was black.”

    Me: “…”

    (After 30 minutes of searching, and being told I’m terrible for not knowing what she needs when 75% of our store is black, we find the shirt. It was a pale grey.)

    Tagged And Bagged

    | USA | Crazy Requests, Criminal/Illegal

    (My store is in a mall, and we use sensor tags to deter theft. If the alarm near the door sounds, we’re required to check and see why. A man comes in and sets off the alarm. He approaches the desk with a large duffel bag.)

    Him: “Hi, I need your help.”

    (He opens the bag; it contains clothes from another store with the sensor tags still attached, which are usually removed when you pay.)

    Him: “Can you remove these tags for me?”

    (Needless to say, I told him no.)

    He Is Weigh Out Of Line

    , | WA, USA | Health & Body, Rude & Risque, Spouses & Partners

    (It is a few days before Christmas. One of my coworkers is nearby.)

    Me: “Hi there, sir. Are you finding everything all right?”

    Customer: “Yeah, I’m just trying to decide which size sweater would fit my wife better.”

    Me: “Do you know what size she normally wears?”

    Customer: “Not really, but she is bigger than you… especially in the breasts… She is more like your size!” *gesturing to my coworker*

    (Turns around to address my coworker.)

    Customer: “What do you weigh?”

    Hashtag Fail

    | Huntington Beach, CA, USA | Bad Behavior, Extra Stupid, Technology

    (I am working the till at a popular clothing store when a teenager comes to me to check out with her debit card.)

    Me: “Please hit the pound key before you start typing your code.”

    Girl: “Pound key? Where is that?”

    Me: “It’s the number symbol.”

    Girl: “HA! You mean the hashtag? I can’t believe you just called the hashtag a pound key!”

    Me: *silence*

    Girl: *finishes paying and goes to leave* “How old are you? Did they call it that in the 70s or something? I will NEVER get over that!”

    Receipting Back A Decent Dose Of Karma

    | Detroit, MI, USA | At The Checkout, Bad Behavior, Family & Kids, Money

    (I am working the register when I am approached by a mother, daughter, and grandmother with a return, which happens to be a $140 coat.)

    Me: “Oh, I see you have a return. Was there anything wrong with the coat?”

    Mother: “No, her uncle bought it for her and she doesn’t like it.”

    Me: “All right, I’ll just need to see the receipt.”

    Daughter: “I wasn’t given a receipt when I got it.”

    Me: “Okay, not a problem. However, I will need to see some form of ID and I can only return it for the current sale price.”

    Mother: “Okay, that’s no big deal.”

    (I enter all of the required information, scan the item and am ready to complete the transaction.)

    Me: “You’ll be getting back $84.80. Did you want a copy of the receipt sent to your email?”

    Mother: “What? No, the coat was $140. That can’t be right.”

    Me: “Like I said ma’am, the coat is currently on sale and that’s the price I can return it for.”

    (The grandmother decides to chime in.)

    Grandmother: “Listen here, you little s***. My son paid $140 for that coat; now we want a full refund. My granddaughter shouldn’t be punished for your god-d*** incompetence.”

    Me: “Ma’am, I’m sorry but there is nothing I can do without the receipt.”

    (After being cussed out by the entire family, the girl, without even looking, promptly reaches into her purse and pulls out the receipt. I scan it and the return comes out to $84.80.)

    Me: “Once again, you’ll be getting back $84.80, and would you like a copy of your attitude sent to your email?”

    (The family quickly grabbed the coat and hustled out of the store.)