Clothing Retailer | Norman, OK, USA
Me: “Thank you for calling *******, how may I direct your call?”
Customer: “Lumber, please.”
Me: “Sir, we do not have a lumber department.”
Customer: “Yes you do. I was just in there and I bought 4 boxes of roof shingles.”
Me: “Sir, I think you have us mistaken for *****.”
Customer: “Don’t correct me. I know where I just left from buying roof shingles.”
Me: “Sir, we do not now nor have we ever sold roof shingles.”
Customer: “I have my receipt right here. It says *****.”
Me: “That’s fine sir, but this is *******, not *****.”
Customer: “Let me speak to your manager!”
(After another 30 minutes of arguing with my manager we just transfered him to hardware so he could yell at them for not selling shingles.)
Clothing Store | Wisconsin, USA
Me, on the phone: “Thank you for calling Hollister, how can I help you?”
Customer: “Yes, I’m looking for a specific shirt, I was wondering if you have it?”
Me: “Ok, can you describe it?”
Customer: “Well it’s blue, and it says “Hollister’ on it.”
Me: “Riiiiiiigghhht.”
Clothing Retailer | Northern California, USA
Lady customer: “Where’s your boy stuff?”
Me: “We don’t really have any. This store is mainly targeted for girls.”
Lady customer: “WELL YOU SHOULD!”
Clothing Retailer | San Francisco, CA
Customer: “Hi, I’ve been here for 15 minutes and I’m trying to find the Ben Sherman shirts.”
Me: (Looks behind her and points) “Ma’am, it’s right behind you.”
Customer: (Turns around) “No, I’m looking for Ben Sherman shirts.”
Me: “Ma’am, the Ben Sherman items are right behind you; there are tons of shirts on the racks right there.”
Customer: “Oh! Do they have any shirts?”
Me: (Deep sigh) “What kind of shirts are you looking for?”
Customer: “I don’t know, any kind as long as they’re Ben Sherman.”
Me: “Button downs? Polos? T-shirts?”
Customer: “You know what, I’m just gonna find someone else to help me.”