October Theme Of The Month: Halloween!

Taxing Faxing, Part 14

, | Salt Lake City, UT, USA | Extra Stupid, Money, Technology

(Customers will call to purchase service contracts for their mobile phones.)

Me: “Sorry, sir, but after your credit check, I am afraid that you will have to pay a deposit.”

Customer: “How?”

Me: “We can take payment usually over the phone. Or there is also a payment form that can be downloaded, printed, and either faxed or mailed to us.”

Customer: “Okay, I’ll fax it!”

(The customer ended up faxing cash. That’s right, cash. He FAXED us four $100 bills! And then just couldn’t understand when we told him it wasn’t a valid method of payment…)

Taxing Faxing, Part 13
Taxing Faxing, Part 12
Taxing Faxing, Part 11

Take Note And Buy A Pen

| Brooklyn, NY, USA | Bizarre, Extra Stupid

(I answer the phone.)

Me: “[Store]. Hello?”

Customer: “Hi.I need the number for [Company] support.”

Me: “Okay, do you have a pen ready?”

Customer: “Yes.”

Me: “Okay, here’s the number. [Number].”

Customer: “Could you repeat that?”

Me: “Sure.” *repeats number*

Customer: “D***. One more time, please?”

Me: *repeats number*

Customer: “D*** it!”

Me: “Can you not hear me or something?”

Customer: “I can hear you. I just don’t have a pen and paper. I was trying to memorize the number.”

Less Is More Dumb

| Vancouver, BC, Canada | At The Checkout, Technology

(A manufacturer is running a promotion for the first batch of their smartphones, so some come with an 8GB SD card instead of a 2GB one. The box still says “Comes with 2GB SD Card”, but actually contains an 8GB SD card.)

Me: “So, here is your new phone, and here is the box. Inside you’ll find the USB Cable, wall adaptor, and an SD Card.”

Customer: *inspecting box contents* “Um, there is a mistake. I got an 8GB SD card when it should have been a 2GB card.”

Me: “Oh! Well that’s excellent! That saves you some money!”

Customer: “No, it doesn’t! I’m being ripped off! [Company] thinks that we customers are so stupid and we don’t check to make sure we are getting everything that’s supposed to be included. Well, I’m not stupid. I always check the box to make sure they aren’t trying to trick me!”

Me: “Would you like me to give you a 2GB SD card instead of the 8GB card?”

Customer: “Obviously! Fool me once!”