November Theme Of The Month: Black Friday!

Not Quite On Top Of Her Game

| MD, USA | Bad Behavior, Criminal/Illegal, Technology, Theme Of The Month, Uncategorized

(I work as a slot machine technician. While we do occasionally talk with customers, they’re not our primary concern. In the event of a customer dispute, we’re to call a supervisor and let them handle it from there. I’m flagged down by a flustered customer while walking the floor. She is playing a very popular game. Her English is halting at best.)

Customer: “This game stole my $20! You gimme $20!”

Me: “Let me take a look at it, ma’am.”

(I open the game and check the device that accepts bills; nothing is inside. I next check the machine’s logs, and see that a $20 bill was indeed inserted only a few moments earlier, but that exact $20 was then cashed out 10 seconds later with no games played.)

Me: “Ma’am, it appears the $20 was cashed out 10 seconds after it was put in.”

Customer: “No! It stole it! Gimme my $20!”

(I call for a supervisor. It’s a very busy Friday night, and it takes 15 minutes for one to finally come by. In the meantime, the lady has gotten more agitated.)

Supervisor: “Hey, what’s up?”

Me: “This customer says the machine ate her $20, but the machine’s logs say that the $20 was cashed out 10 seconds later.”

Supervisor: “Thanks, I’ve got this.”

(My supervisor approaches the customer.)

Supervisor: “Ma’am, the machine says you cashed out your $20.”

Customer: “No! It took my $20! Gimme $20!”

Supervisor: “Ma’am, I’m not giving you $20.”

(The look on her face is something like rage, disbelief and heartbreak. She eventually storms off, getting nothing for her troubles. After talking with a few other techs, it turns out she has tried this at a few other games in the casino that night, with the exact same result.)

Hersight Is 20/20

| Illinois, USA | Bizarre, Family & Kids

(I’m pregnant, and have just had an ultrasound that has confirmed that I am having a boy. The guest in question is a regular every weekend.)

Guest: “Oh, you’re pregnant!”

Me: “Yes, I am.”

(The guest reaches out and grabs my stomach.)

Guest: “It’s a girl! I can tell, and I’m never wrong!”

Me: “Actually, I’m having a boy.”

Guest: “No, you’re not. I am never wrong. It’s definitely a girl!”

(Every time I see the guest after this, she informs the table that I’m having a girl, and emphatically states that she is never, ever wrong about these things. After my son is born, the first time I see her at work, she flags me over to her table again.)

Guest: “Oh, you had your baby! Did you have a boy or a girl?”

Me: *laughing* “I had a boy.”

Guest: “Congratulations! See? I told you that I was never wrong! I knew that it was a boy all along!”

Placebo Me, Part 5

| Boonville, MO, USA | Extra Stupid, Food & Drink

(I work as a cocktail waitress and this happenes to be on a rather busy night. The customer has only taken one sip of their beer before handing it back to me.)

Customer: “This beer is hot! Go get me one that’s cold. I can’t believe you are serving warm beer!”

Me: “Sir, that beer has been on ice for an hour or two. It still has ice crystals on it. Are you sure it’s warm?”

Customer: “I can’t believe you think I’m lying!”

(I apologize and take the beer back to the bar and refill my tray, never switching out said beer because it’s ice cold. I return to the customer and give him the same beer back.)

Me: “Here you go! Sorry about that. I hope this one is colder.”

(The customer takes the drink and tries it.)

Customer: “This is much better! I hope you don’t have any more of those other beers back there. You should put all those in the back of the cooler!”

Placebo Me, Part 4
Placebo Me, Part 3
Placebo Me, Part 2
Placebo Me

Non Sequitur, Part 2

| Las Vegas, NV, USA | Extra Stupid, Top, Tourists/Travel

(A customer sits down at my poker table. He is clearly high out of his mind.)

Customer: “Hey, man, what’s your sign?”

Me: “Uh…I’m a Leo. What’s yours?”

(The customer thinks about this for a full minute.)

Customer: “I’m a marshmallow.”

You’re Supposed To Share The Wealth

| Amsterdam, Netherlands | Uncategorized

(I am sitting at the cash register where people can turn in chips for cash or other way around. A guy approaches.)

Me: “Hello, what can I do for you?”

Guest: “I want to take out a loan.”

Me: “I am sorry, what do you mean?”

Guest: “I want to take out a big loan so I can play and maybe buy a car.”

Me: “This isn’t a bank, sir. This is a casino. We don’t do that.”

Guest: “This can’t be. I know your company has loads of money. I want to borrow some. I will pay the tax or whatever.”

Me: “Sir, we don’t do loans. This isn’t a bank.”

Guest: “This is bulls***! Money is money. What’s the difference if I borrow here or at the bank? I will pay it back. So what difference does it make? Don’t argue with me!”

(I press the red button under my desk to call security.)

Me: “A gentleman will be here in a second to work things out with you and your loan. Good day!”