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    Lost-And-Found-Again-Land

    | Halifax, Canada | Tourists/Travel

    (My customer asks me for a map and says he is going to be heading over to Newfoundland. I give him a map and point it out for him.)

    Customer: “Why do you spell it ‘Newfoundland’? It’s New Finland.”

    Me: “Well, its pronounced sort of like New Finland, but it’s actually Newfoundland, as in ‘this is a New Found Land.’”

    Customer: “No, it’s New Finland.”

    Me: “I can guarantee you there are not many Finnish people there.”

    Customer: “Of course not. They left 1,000 years ago!”

    Sorry, We’re Fresh Out Of DeLoreans

    | Saskatchewan, Canada |

    Customer: “I would like to book a car for the 21st.”

    Me: “Okay, so August 21st?”

    Customer: “No, July 21st. We are in July.”

    Me: “Sir, it’s July 24th today.”

    Customer: “Oh…” *pauses* “…I’ll call you back.”

    Pre(Car)ious Insurance, Part 3

    | Rhinelander, WI, USA |

    (My car had recently been struck by another driver, and his insurance was paying for a rental car for me while my car was in the shop.)

    Clerk: “Does your insurance cover rental cars?”

    Me: “I’m not sure.”

    Clerk: “It would probably say on your insurance card.”

    Me: “It’s out in my car. I’ll run out and get it.”

    (I walk out the door and stare at the parking lot full of rental cars for about five seconds, and turn around to head back inside. The clerk looks at me with an inquisitive expression as I enter.)

    Me: “That was the dumbest thing I’ve ever done. Ever.”

    Related:
    Pre(Car)ious Insurance, Part 2
    Pre(Car)ious Insurance

    Pre(Car)ious Insurance

    | Chicago, IL, USA |

    (I rent out loaner cars at a luxury-car dealership and try to loan similar cars to customers unless they are already booked.)

    Me: “I’m sorry sir, but we are out of luxury cars today. I have another vehicle that we can get you going in.”

    Customer: “No. I dropped off a luxury car, I should get one as a loaner.”

    Me: “I’m sorry, sir, but I don’t have any available right now. This other car is actually very nice, and quite–”

    Customer: “I refuse to drive that car! It’s not safe! What if someone crashes into me while I’m driving? There are too many crazies on the road, and I demand a safe car to drive!”

    (A luxury loaner vehicle returns unexpectedly and I offer it to the customer.)

    Me: “Would you like to purchased the additional coverage on the loaner vehicle in case of an incident?”

    Customer: “Of course not! Like anything’s going to happen!”

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