(I am speaking to a woman who is wanting to specify a ring valued at £4,000.)
Me: “Okay, so just to let you know that because the item is valued at over £1,500, you will need to provide proof of its value if you do have to make a claim on it.”
Customer: “So a receipt would be okay?”
Me: “That’ll be fine, but for peace of mind a lot of people take pictures of their more expensive items in case they do need to claim on them because of loss or theft.”
Customer: *long pause* “Um… how am I supposed to take a picture of it if I have lost it?”
Me: “You…you take a picture of it before you lose it.”
Customer: “Oh! That makes more sense now. I thought you were saying I’d have to find it again so I can take a picture to claim for it.”
(
1,803 Thumbs Up!)
Customer: “So, I have two hosting packages from you?”
Me: “Yes.”
Customer: “Are these packages 500 megabytes each?”
Me: “That’s right!”
Customer: “So, that’s like 1,000 megabytes?”
Me: “Yes, they are.”
Customer: “Is that like a gigabyte?”
Me: “Well, yeah, I guess. Almost.”
*short silence*
Customer: “D***, am I big!”
(
1,216 Thumbs Up!)
Customer: “I keep seeing a charge for $9.99 on my account. Why do you people keep charging me $9.99?”
Me: “Sir, that charge is coming not from us, but from GGW.”
Customer: “What the h*** is GGW? People are stealing my money and you do nothing! So what the h*** is GGW?”
(I have seen the charge for GGW before. I usually just use the abbreviation to spare the customer.))
Me: “Sir, GGW stands for Girls Gone–”
Customer: “Oh yeah. Never mind I remember now…uh…bye.” *click*
(
2,381 Thumbs Up!)
(Sadly, my the sailing instructor died 4 days ago.)
Caller: “Hi, I’m calling about the sailing lessons.”
Me: “I’m terribly sorry, but I can’t help you with that.”
Caller: “Oh, please, I really want sailing lessons, I saw them on the website with [sailing instructor] and I want to learn how to sail!”
Me: “I’m sorry but [sailing instructor] just died.”
Caller: “Oh, so he won’t be doing any more sailing lessons, then?”
(
2,203 Thumbs Up!)
Me: “Thank you for calling [cell phone service provider]. How can I help you?”
Customer: “My cable TV isn’t working.”
Me: “I’m sorry sir, but we’re a cell phone company.”
Customer: “I know, but I thought that you people would be able to help me with that any way.”
Me: “I’m sorry, but I can only assist you with your cell phone service.”
Customer: “Are you sure?”
Me: “Yes. I’m sorry, but we’re only trained to deal with phones. We don’t know anything at all about cable TV.”
Customer: “Oh, then who should I call?”
Me: “Do you have your cable bill with you?”
Customer: “Yes.”
Me: “Is there a 1-800 number on it?”
Customer: “Yes.”
Me: “You need to call that number.”
Customer: “Oh. Thank you!”
(
1,695 Thumbs Up!)
Loading ...