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  • Had It Up To Their Neck With Bad Customers
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    Brokers With Chokers

    , | Salt Lake City, UT, USA |

    (We sell all types of insurance, including bonds. I am on the phone to a customer.)

    Caller: “Do you guys do bondage there?”

    Me: “Yes, sir. However, the gentleman that handles that is all tied up at the moment.”

    Customer: “Oh. Haha. Um…yeah.”

    It’s Gonna Be A Long Call, Part 7

    , | Glasgow, Scotland, UK |

    Me: “Hello, you’re through to [insurance company]. How can I help?”

    Customer: “I need a quote for home insurance.”

    Me: “No problem. The quote can take up to 15 minutes. Do you have the time?”

    Customer: “Yes, it’s 11:15. Why?”

    Me: “Uh… what?”

    Customer: “It’s 11:15. Don’t you have a clock?”

    Related:
    It’s Gonna Be A Long Call, Part 6
    It’s Gonna Be A Long Call, Part 5
    It’s Gonna Be A Long Call, Part 4
    It’s Gonna Be A Long Call, Part 3
    It’s Gonna Be A Long Call, Part 2
    It’s Gonna Be A Long Call

    Not Quite As Fast As A Fox In A Fire

    | New Zealand |

    (The customer is having difficulty with our website. One of the common reasons is using an incompatible browser.)

    Me: “Okay, maybe it’s a problem with your browser. What web browser are you using?”

    Customer: “Mozzarella filofax.”

    Business Must Be Slow

    | UK |

    Me: “Hello, you’re through to [phone company]. How can I help?”

    Customer: “I’ve just tried to top up my phone and it won’t work. Can you put it back on?”

    Me: “Sorry, that number is now cancelled. It cannot be reactivated as it has been recycled.”

    Customer: *horrified* “How dare you! That number belongs to me! It is absolutely vital I get that number back. It is my business number! You people are costing me money and putting my livelihood at risk! I’ll sue! This is a disgrace!”

    Me: “Madam, that number has been disconnected from your account for seven years. It has been used by two other customers since you last had it.”

    Customer: *click*

    Unable To Master Their Card

    | Boston, MA, USA |

    Me: “Thank you. May I have the name as it appears on your credit card?”

    Customer: “Visa.”


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