Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Just Telling It Like It Is
    (3,032 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    The Downside To Survival

    | Joplin, MO, USA |

    (I live and work in Joplin, MO. A customer wants to place an order with the business I work and calls me.

    Me: “Thank you for calling. How can I help you today?”

    Customer: “Supervisor, now!”

    Me: “I am sorry, sir, but before I can transfer you to a supervisor, I need to get your name and phone number please.”

    Customer: “Okay, my name is [name] and my number is [number]. I am calling because I see this mailing address for Joplin, MO and I know that Joplin was wiped off the map from that tornado.”

    Me: “No, sir. Not all of the city was destroyed. Only one-third was wiped out.”

    Customer: “Supervisor, now!”

    (I get his name and number and get a supervisor. The supervisor tells him the same exact thing.)

    Customer: “You are all frauds!” *click*

    Health Care(less), Part 3

    , | Mississippi, USA | Money

    (I get a lot of billing questions on the phone.)

    Customer: *irately* “I need to know why my insurance was canceled at the end of July.”

    (I look up his policy in our database.)

    Me: “Sir, you haven’t paid your bill since May.”

    Customer: “I have to pay my bill?”

    Related:
    Health Care(less), Part 2
    Health Care(less)

    Attack Of The Third Dimensional Dimwits

    | Colorado Springs, CO, USA |

    (I am explaining to a customer how to program his pre-paid phone.)

    Me: “Alright, the sequence you need to press is Pound(#)-8678423 to program your phone.”

    Caller: “What?”

    Me: “Press Pound-8678423 on the phone’s number pad.”

    Caller: “I don’t see anything that says ‘Pound’.”

    Me: “The Pound key looks like a tic-tac-toe. It’s the button right under the 9 key.”

    Caller: “You mean I have to take apart my phone, pull off the numbers, and press this ‘Pound’ key to get the thing working?”

    Me: “No, ma’am, don’t take the phone apart. The Pound key is below the 9 and to the right of the zero.”

    Caller: “But I’m telling you, I can’t get to that key if it’s under the 9! I have to take the 9 off to see it!”

    Do Not Pay Debts, Go Directly To Jail

    | Oklahoma City, OK, USA | Criminal/Illegal

    Me: “Thank you for calling [satellite TV company]. How may I help you?”

    Caller: “I’ve bought some used equipment. I need to turn it on.”

    Me: “Yes, sir. Could I have the serial number?”

    (The serial number brings up an account in collections for over $800.)

    Me: “I’m sorry, sir. We cannot activate your equipment until the previous owner closes his account. Can you contact him?”

    Caller: “No.”

    Me: “Why not?”

    Caller: “He’s in jail in Mexico.”

    Bleeding For A Cause

    , | Evans, GA, USA |

    (I call people to request for them to come in and donate blood.)

    Me: “Hello! This is [name] with the blood center.”

    Male customer: “Oh, is it that time of the month again?”

    Me: *speechless*

    Male customer: “I just realized what I said.”

    Page 59/139First...5758596061...Last