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  • This Round He Lost (In Translation), Part 4
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    The Commute Must Be Out Of This World

    | Ontario, Canada |

    (I have just completed a survey with this man and am now asking him for his name, where he lives age etc.)

    Me: “Okay, I just need to ask you a few questions about your demographics. ”

    Man: “Well, would you like like my Earth information or my home planet information?”

    Me: “Pardon?”

    Man: “Well, like for example: here on earth, I am 45, but on my home planet, I am 270.”

    Me: *not sure if he is serious* “Well, I think that I will take your…Earth…information. It would be most relevant to us.”

    Man: “Actually, I think I will give you both, just in case. That way, if you can’t get ahold of me here, you can try me at my home planet. ”

    (The man proceeded to give me both sets of information, including his Earth name, Andrew, and his other name…Qinjax.)

    Fun With Idle Threats

    | Sao Paulo, Brazil | Top

    Me: “Good afternoon, who am I talking to?”

    Customer: “It’s the tenth time I’m calling in! Please just transfer me already.”

    Me: “Who am I talking to?”

    Customer: “It’s ***. Now transfer me to the right section.”

    Me: “…how may I help you?”

    Customer: “Jesus, are you dumb? I just want you to transfer my call to someone who can actually help me.”

    Me: “I’m not transferring your call until you tell me what’s going on, ma’am.”

    Customer: “It’s my statement. It’s wrong and I want a refund. Now transfer this call.”

    Me: “What’s your cellphone number with the area code?”

    Customer: “Just transfer this already. I’m responsible for your paycheck!”

    *OH SNAP*

    Me: “Alright. Do you have your statement in your hands?”

    Customer: “Yeah. Transfer the call!”

    Me: “Please check if you see my name in your statement.”

    *silence*

    Me: “Ma’am?”

    Customer: “Yeah…”

    Me: “Please check if you see my name in your statement.”

    *silence*

    Me: “Does it?”

    Customer: “No!”

    Me: “So you have nothing to do with my paycheck, I guess. Plus, you haven’t paid your last one and I still got my paycheck. Now, can I please check some information before transferring the call?”

    Customer: *sighs* “Yeah, okay…”

    Creative Ways To Use Google Earth

    , | Tampa, FL, USA | Top

    Me: “Thank you for calling [bank], may I please have your 16-digit account number?”

    Customer: “I can’t.”

    Me: “That’s fine, may I please have your SS number so I’m able to find you?”

    Customer: “No!”

    Me: “How can I help you today?”

    Customer: “I need my balance right now!”

    Me: “Okay, I can help you with that, but I need to be able to look you up in the computer. Do you have your account number or your social security number?”

    Customer: “I’m on a cell phone. I can’t give you that, it’s not SECURE!”

    Me: “Umm…okay? Would you like to call us back on a land line so that your call is more ‘secure’?”

    Customer: “I’m busy! Can’t you just give me my balance?”

    Me: “I can as soon as I’m able to look you up in the computer. How would you like me to do that?”

    Customer: “I’m not going to do your job for you! Now tell me my balance!”

    (At this point, I’ve had enough.)

    Me: “Okay, sir. Do you have your credit card with you?”

    Customer: “Yes.”

    Me: “Can you please take it out of your wallet and hold it above your head?”

    Customer: “Okay, I’m doing that.”

    Me: “Thank you, may I please put you on hold while I contact NASA to move the satellite to your location and send us a picture?”

    Customer: “Okay, just don’t take too long about it!”

    (I place the customer on hold and go on break. Surprisingly, he’s still there when I get back.)

    Me: “I’m sorry sir, we were unable to read the picture. Did you move at all?”

    Customer: “Yeah, I put it back in my wallet.”

    Me: “Okay, that’s the problem. Could you please just read it to me so I can look up your balance?”

    Customer: “NO, I TOLD YOU I’M ON A CELL PHONE AND IN A HURRY!” *customer hangs up*

    (My boss didn’t know if I should be fired or given a award.)

    I Bet It’s Dying From Stupid Owneritis

    | Sao Paulo, Brazil |

    (I used to work at this cellphone carrier like Vodafone or Cingular and people usually messed up who they were talking to.)

    Me: “Good evening, who am I talking to?”

    Customer: “Please, call an ambulance!”

    Me: “I’m sorry, ma’am. We can’t make outgoing calls here. Not even for an ambulance. Please hang up and make the call.”

    Customer: “You don’t understand. I need an ambulance NOW!”

    Me: “I understand. But we can’t call it for you!”

    Customer: “Please help me! My cat is dying!”

    Me: “Your…what?”

    Customer: “My cat! He’s lying on the floor and making weird noises. He’s dying, I need an ambulance.”

    (I was never sure if this was a prank call cause the lady sounded pretty serious.)

    Me: “Well, ma’am, you really will have to call the vet yourself.”

    Customer: “No! I need an ambulance. You can’t refuse to help me like this. I’ll sue you!”

    Me: “…for what?”

    Customer: “For neglecting help to someone in need! You could have called an ambulance already!”

    Me: “You could too if you had just hang up and called somebody yourself, ma’am!”

    Customer: “Fine, but if my cat dies, I’ll call you back!” *click*

    Hopefully, She’s Not Also Topless

    | Louisville, KY, USA |

    (Working in tech support, I talk to some pretty dumb people every day. This was a particular highlight of the week.)

    Me: “Go ahead and check the icons in the bottom right hand corner of your screen for me.”

    Customer: “I have no bottom right.”

    Me: “Ma’am, everything has a bottom right.”


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