Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • The Offer Is Sub-Standard
    (1,822 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    I Hear Santa Has The Same Issue

    | Arizona, USA |

    (I work in a call center where we take reservations for a Christmas event.)

    Me: “Thank you for calling ****, how may I help you?”

    Customer: “My wife has a severe phobia of midgets. Will the elves be actual little people?”

    Me: “The people dressed as elves are normal sized, but I can’t guarantee any of the patrons won’t be midgets.”

    Wictor Wictoria

    | Philippines |

    (I used to work for a call center that handled an American credit card account. My coworker relayed the following transaction to me.)

    Customer Service Rep: “Okay, I have your account here; could you verify your full name please?”

    Customer: *garbled name*

    CSR: “I’m sorry, sir, I didn’t quite catch that… could you spell it for me please?”

    Customer: “T…O…Wee…”

    CSR: “Sorry, was that P?”

    Customer: “No, Wee.”

    CSR: “E? As in Eagle?”

    Customer: “NO! Wee! Wee!”

    CSR: “I’m sorry, I don’t quite understand…”

    Customer: “Wee! As in Wictor! As in WICTORY!”

    I’ll Take Some Chocolate And My Baby’s Daddy, Please…

    , | Salt Lake City, UT, USA |

    (I happened to be on call-quality monitoring when one of my coworkers got this call.)

    Coworker: “Thank you for calling **** Gifts, my name is ****. How can I help you?”

    Caller: *with a thick accent* “Do you have anyone there that speaks Spanish?”

    Coworker: “No, I’m afraid we do not. Is there anything I can do for you, ma’am?”

    Caller: “Where is my check?”

    Coworker: “…your check?”

    Caller: “Yes, where is my check?”

    Coworker: “Ma’am, I don’t think I follow–”

    Caller: “Where is my child support check?”

    Coworker: “Ma’am, we sell candies and cookies. We don’t have your check.”

    Caller: “WHY NOT?!”

    Coworker: “…Because we’re a gift-ordering service. We don’t handle child support checks.”

    Caller: “Well, can you give me the number to the child support check people?”

    Coworker: “Ma’am, I don’t know what that number is. We aren’t connected with them in any way.”

    Caller: “WHY NOT?!”

    Coworker: “…”

    It’s Gonna Be A Long Call, Part 4

    , | Louisville, KY, USA |

    (I was helping a customer sign into their email.)

    Me: “Okay, I need you to type ‘A’ as in ‘Apple’.”

    Customer: “Now, don’t get all technical on me!”

    Related:
    It’s Gonna Be A Long Call, Part 3
    It’s Gonna Be A Long Call, Part 2
    It’s Gonna Be A Long Call

    Up and Running

    , | Chicago, IL, USA |

    (I work at an incoming call center for a well known adult website. Most of our calls deal with technical problems or issues with logging-in to the sites. Most of them, anyway….)

    Caller: “Good afternoon, sir. I’m having some issues here.”

    Me: “That’s what we’re here for! What can I do to help?”

    Caller: “Well, I’m sitting here looking at all these beautiful women and, well, I just can’t seem to get an erection.”

    Me: “Sir…that is NOT something that I can help you with!”

    Page 120/136First...118119120121122...Last