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  • September Theme Of The Month: Overheard!

    Get A (Second) Life

    | Waterford, Ireland | Uncategorized

    Customer: “How long will the internet house move take?”

    Me: “7-10 working days.”

    Customer: “Are you serious? What about my Farmville?”

    Me: “Sorry, but that’s how long it takes.”

    Customer: “But my crops will wither and die!”

    Picture Imperfect

    | United Kingdom | Uncategorized

    (I am speaking to a woman who is wanting to specify a ring valued at £4,000.)

    Me: “Okay, so just to let you know that because the item is valued at over £1,500, you will need to provide proof of its value if you do have to make a claim on it.”

    Customer: “So a receipt would be okay?”

    Me: “That’ll be fine, but for peace of mind a lot of people take pictures of their more expensive items in case they do need to claim on them because of loss or theft.”

    Customer: *long pause* “Um… how am I supposed to take a picture of it if I have lost it?”

    Me: “You…you take a picture of it before you lose it.”

    Customer: “Oh! That makes more sense now. I thought you were saying I’d have to find it again so I can take a picture to claim for it.”

    Byte-Size Counts

    | Zagreb, Croatia | Uncategorized

    Customer: “So, I have two hosting packages from you?”

    Me: “Yes.”

    Customer: “Are these packages 500 megabytes each?”

    Me: “That’s right!”

    Customer: “So, that’s like 1,000 megabytes?”

    Me: “Yes, they are.”

    Customer: “Is that like a gigabyte?”

    Me: “Well, yeah, I guess. Almost.”

    *short silence*

    Customer: “D***, am I big!”

    Wild Accusations

    | Asheville, NC, USA | Uncategorized

    Customer: “I keep seeing a charge for $9.99 on my account. Why do you people keep charging me $9.99?”

    Me: “Sir, that charge is coming not from us, but from GGW.”

    Customer: “What the h*** is GGW? People are stealing my money and you do nothing! So what the h*** is GGW?”

    (I have seen the charge for GGW before. I usually just use the abbreviation to spare the customer.))

    Me: “Sir, GGW stands for Girls Gone–”

    Customer: “Oh yeah. Never mind I remember now…uh…bye.” *click*

    Ghost Ship

    | USA | Uncategorized

    (Sadly, my the sailing instructor died 4 days ago.)

    Caller: “Hi, I’m calling about the sailing lessons.”

    Me: “I’m terribly sorry, but I can’t help you with that.”

    Caller: “Oh, please, I really want sailing lessons, I saw them on the website with [sailing instructor] and I want to learn how to sail!”

    Me: “I’m sorry but [sailing instructor] just died.”

    Caller: “Oh, so he won’t be doing any more sailing lessons, then?”

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