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    The Drive To Do Good

    | Dublin, Ireland | Awesome Workers, Theme Of The Month, Top, Transportation

    (I have a bunch of friends over for a concert, and we all stay at the same place in South County Dublin, about 20 minutes from the City Centre. It is almost midnight by the time we get to the bus stop. Dublin Bus provides a free shuttle service to the concert, but by that time all the free shuttle buses are gone. Just then, an out of service bus arrives.)

    Bus Driver: “Hm, there’s a lot of you left here. Tell you what: we’ll just pretend I’m a shuttle.”

    Me: “Sorry, when’s the next Nightlink?

    Bus Driver: “That just left; the next one’s at 02:00 h. You might have to get a cab.”

    (I try to call Enquiries for a cab company, but can’t because my phone is out of battery. My friends are all from abroad and therefore don’t have Irish Enquiry numbers on their phones. The bus driver overhears our increasingly worried conversation and gives me his phone. At this stage we’re almost at Trinity College, where the shuttle terminates.)

    Me: “Thanks, are you going on to Donnybrook Garage?”

    Bus Driver: “Yeah, don’t worry. You can stay on.”

    (I try to get a cab, but am told by the cab company that they can’t send out a seven-seater to the bus garage but we should just flag one down—pretty much an impossibility.)

    Me: *to my friends* “S***, we’ll have to flag one down… or two, rather.”

    (At this stage, the only people left on the bus are me, my friends and one guy on the back bench. We’re all getting seriously worried about getting home.)

    Bus Driver: “Right, so where are you all going?”

    Me: “Deansgrange!”

    Guy on the back bench: “Dun Laoghaire!”

    (Both these suburbs are off the same main road, about three miles apart.)

    Bus Driver: “Shag it, I’ll drop you all home!”

    (The driver dropped us, and presumably the guy from Dun Laoghaire, all the way to our respective street corners, thus staying on about half an hour after his shift ended and going out of his way about 10 miles there and back. All we had to repay him for his awesomeness was one of our homemade message board badges commemorating the concert meet-up and half a Duty Free bag of gummi bears, and he accepted them with a smile. That’s why I love this country.)

    Respect Is Learned Before It Is Earned

    | Phoenix, AZ, USA | Awesome Customers, Bad Behavior, Theme Of The Month, Top, Transportation

    (I am a teenage passenger on a public bus and there is an older gentleman talking so loudly on his cell phone that he’s drowning out my music player. I talk to the driver, who’s clearly just as annoyed by the man as the rest of us are.)

    Me: “He’s being really loud. Is there anything you can do about it?”

    Driver: “I would, but I’ve already been written up twice this week because rude customers complained about me telling them off; one more and I lose my job. I can’t take the chance.”

    Me: “Okay, no problem…”

    (I go over and stand in front of the rude passenger who’s still on his phone.)

    Rude Passenger: *to his phone* “…KIDS ARE SO RUDE THESE DAYS! THEY HAVE NO RESPECT FOR THEIR ELDERS!”

    Me: “Excuse me, sir.”

    (He ignores me and keeps talking. I decide enough is enough, and snatch the phone from him and turn it off before handing it back to him.)

    Me: “First off, it’s rude to ignore someone when they address you. Second, it’s really disrespectful to be so loud in a public space; I couldn’t even hear my music over your griping. Maybe you wouldn’t have so much to complain about if you set a better example.”

    (He was quiet the entire rest of the trip, and the driver gave me a free all-day pass!)

    Hail To The Bus Driver

    | Burnaby, BC, Canada | Awesome Workers, Top, Transportation

    (I am walking home after work during a rather unpleasant snow storm. Not expecting a snowstorm today, I am wearing a t-shirt and shorts. About 10 minutes into my 40 minute walk, a ‘not in service’ public bus pulls up and stops next to me.)

    Driver: “Hey! Where are you headed?”

    (I tell him the street I live on.)

    Driver: “Not that far from out of my way. Hop on!”

    Me: “Really? Thanks!”

    (The bus driver then proceeded to drive right to my street and let me off, telling me to ‘keep warm’! People like him are awesome.)

    You Won’t Be-Leaf It

    | Vancouver, BC, Canada | Awesome Customers, Top, Transportation

    (I am on the bus. There was a rather severe windstorm the previous night.)

    Passenger: “Why are we stopping in the middle of the road?”

    Driver: “There’s a fallen tree in the road.”

    (The passenger talks to his companions for a few seconds.)

    Passenger: “Can you let us off?”

    Driver: “Why?”

    Passenger: “We’re going to move the tree.”

    (The passenger is a rather skinny looking guy.)

    Driver: “…Sure.”

    (The passenger and his friends get off the bus, then proceed to drag the fallen tree out of the road.)

    Driver: “Well, I’ll be…”

    (Thanks to the passengers who cleared it, and to the bus driver who let them off to do it—since it’s against policy to let them off at any place but a proper bus stop.)

    About To Be Publicly Humiliated

    | Portland, OR, USA | Transportation

    (Several teenagers are sitting in the back of a city bus, playing a boombox radio very loudly and clearly annoying the other riders.)

    Driver: “Sir, please turn your radio down so other passengers can ride in peace.”

    Passenger: *loudly* “Public transportation means PUBLIC!”

    Driver: “Please, sir… for the comfort of all our passengers, please turn down the volume on your radio.”

    Passenger: *even more loudly* “PUBLIC TRANSPORTATION MEANS PUBLIC!”

    (At this point, the driver slowly stands up from his seat, pausing in the aisle. He is huge, at least 6’5″ tall and 220 pounds. He doesn’t say a word. Instead, he just smiles serenely, takes off his watch, and takes one step toward the back of the bus.)

    Passenger: *turns off radio rapidly*

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