Sizing Up The Dumbing Down
It’s my first day working at the pizza station at a bowling alley.
Customer: “How big is the twelve-inch pizza?”
Me: “About twelve inches?”
She looks at me in a completely insulted manner.
Customer: “Are you trying to be funny?”
Me: “No.”
Customer: “So, how big is the twelve-inch pizza?!”
Me: “About thirty centimeters.”
Customer: *Angry* “HOW BIG IS IT?!”
Me: “About one foot.”
Customer: “Get me your manager!”
My manager is brought over and goes through the exact same thing until she resorts to showing the customer with her hands roughly how big twelve inches/thirty centimeters/one foot actually is.
Customer: “Finally, someone who speaks f****** English around here.”
The customer is served and walks away.
Manager: *To me* “Next time, just use visuals. Most of our customers aren’t good with numbers.”