Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,776 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Demanding And Stupid In The Same Breath

    | MA, USA | At The Checkout, Crazy Requests, Musical Mayhem, Top

    (We’re a bookstore, but we also sell some smaller toys from a popular company known for their hand-crafted products. I’m covering the register on a slow night. A customer I rang out a few minutes earlier who bought a $3 wooden kazoo comes storming back into the store. Another customer reaches the register at about the same time, but holds back when she sees how angry the other woman is.)

    Customer #1: “Why’d you tell my son he couldn’t return this kazoo? It’s defective!”

    Me: “Oh, I’m sorry. He just asked if he could get his money back, and I told him we couldn’t take it because it was opened already. It’s defective?”

    (I pick up the wooden kazoo that she’s slammed on the counter hold it near my mouth, and hum. It makes a kazoo noise.)

    Me: “Oh, maybe your son doesn’t know how it works. You have to hum into it, not blow like a whistle. Seems fine.”

    Customer #1: “What? I didn’t hear anything! It’s defective! I want my money back!”

    (I hold the kazoo near my lips again and hum louder. It makes a louder kazoo noise.)

    Me: “See? That’s what it’s supposed to do. You hum, and it makes that noise.”

    (I set it down in front of her, thinking the problem is solved.)

    Customer #1: “No way! I’m not taking that out of the store now! You’ve contaminated it with your breath! It has all your germs in it. Give me my money back!”

    Me: “Really?”

    (The woman tries to stare me down.)

    Me: “Ma’am, as I explained, you don’t blow into a kazoo. You hum. You can’t hum with your mouth open. None of my breath went into the kazoo.”

    (I demonstrate a humming noise without the kazoo, showing her my lips are firmly pressed closed.)

    Customer #1: “This is ridiculous! I’ve bought hundreds of things from here that were all defective, and I’ve never bothered to return them before. I just threw them away. Now, you won’t even take back this broken kazoo?”

    Me: “But, it’s not broken, remember? And I didn’t breathe in it, either. I’m not sure exactly what your complaint is at this point.”

    Customer #1: “That’s it! I want to talk to your store manager.”

    Me: “That would be me.”

    Customer #1: “Fine! Then I want to talk to a district manager! Is he here?”

    Me: “Yes. And he’s also me.”

    Customer #2: “This isn’t over. Not by a long shot! You haven’t heard the last of me!”

    (The woman snatches up her kazoo from the counter and runs out of the store. I turn to the other woman who’s been waiting patiently.)

    Me: “I’m sorry you had to be here for that uncomfortable situation.”

    Customer #2: “Oh, I don’t mind. That was pretty entertaining. I think you may have created a super-villain.”

    (Ten minutes later, one of my managers from another store location calls me, laughing.)

    Coworker: “Um, apparently, I’m supposed to fire you. Some crazy lady just called to tell me that you threw a kazoo at her?”

    Putting The High Into Hiring

    | UK | Books & Reading, Crazy Requests, Criminal/Illegal

    Customer: *bloodshot eyes and stinking of weed* “Hi. I’m looking for a gardening book.”

    Me: “Okay. Our gardening section is right here. Was there are a particular book you were after?”

    Customer: “I’m wanting one that teaches you how to grow drugs.”

    Bookseller: “Like medicinal herbs? We have a few titles on natural remedies in our health sec—”

    Customer: “Nah, I mean like cannabis.”

    Bookseller: “Er… there are titles on that subject but they are only sold in our Amsterdam stores. I can’t legally sell them in this country.”

    Customer: “Oh, okay. You guys hiring?”

    Bound(ary) To Serve

    | Canberra, ACT, Australia | Bizarre, Health & Body, Theme Of The Month

    (We have a regular that comes in every Wednesday or Thursday night. This time, I’m on the register when he comes in. I am female, wearing a knee-length tunic over linen pants as it’s high summer and very warm.)

    Customer: *without saying hello* “Are you pregnant?”

    Me: “Excuse me?”

    Customer: “I was wondering if you were pregnant. Are you?”

    Me: “I don’t see how it’s any of your business, but no.”

    Customer: “It’s just that I had a haircut today, and my hairdresser was wearing a similar outfit to you. She was four months pregnant and got angry at me because I didn’t notice or say anything. So now I’m wondering, do all women wear what you wear when they’re pregnant?”

    Me: “I’m not sure why your hairdresser had such a strong reaction, but I’m pretty sure most women are wearing what I’m wearing right now because its 45 degrees celsius outside and not because it’s a secret code that we’re reproducing.”

    Customer: “Oh, good point. Sorry, I didn’t mean to be rude by asking personal questions.”

    (The very next week, he returns and again walks right up to the register.)

    Customer: “Do you have a boyfriend?”

    Me: *sigh* “Yes.”

    Customer: “Are you going to marry him?”

    Me: “Okay, sir, I think we need to have a quiet chat about boundaries…”

    Moved On And Far Away

    | Canberra, ACT, Australia | Bizarre, Theme Of The Month

    (A colleague of mine has just gotten a job as an editor and left us, but she and I keep in touch as we are good friends. I am working in the shop when this happens but we both live in the area. Please note: she is very tall and good-looking. A customer comes in, does a few laps, and then comes up to me.)

    Customer: “Where is [Colleague]?”

    Me: “I’m afraid she’s moved on, sir. She doesn’t work here anymore. Can I help you?”

    Customer: *completely losing it* “WHAT DO YOU MEAN SHE DOESN’T WORK HERE ANYMORE?! WHERE IS SHE? WHHEREEEE ISSS SSHHHHEE!?”

    (Before I can answer, he storms out, enraged. I call my colleague on her mobile.)

    Me: “Did you say you were having dinner out tonight?”

    Customer: “Yeah, I’m just two doors down from you actually. Why?”

    Me: “When you’re done, don’t walk to the parking lot by yourself.”

    Her Logic Isn’t Adding Up

    | IN, USA | At The Checkout, Crazy Requests, Math & Science

    Me: “All right, your total comes to $26.48. Will that be cash, check, or card?”

    Customer: “Card, please.”

    (We finish the transaction. When I hand the customer her receipt, she squints suspiciously at it.)

    Me: “… Um, is something the matter?”

    Customer: “That doesn’t sound right. It’s too high. You must have overcharged me.”

    Me: “Well, let’s take a look at your receipt. This item was about $10, these two were $5, this was $3, and this was $1. And there was sales tax, too. It can add up quickly.”

    Customer: “I don’t believe your math. You overcharged me! This is way too much for what I bought.”

    (I pull out a calculator and add each item’s exact price together. I also calculate sales tax and add that to the total, which comes out to $26.48, the exact amount she paid.)

    Customer: “No, you added wrong! I don’t believe your math!”

    (I add everything again, slower.)

    Customer: “I don’t believe your math!”

    Me: “I don’t know what to tell you, ma’am. I’ve just proved to you that I charged you the correct price. If you’re not happy with your purchases, you can return them here.”

    Customer: “No, I need these things. I’ll take them even though you overcharged me!”

    Page 5/75First...34567...Last