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    Rebuilding Frankenstein

    | New England, USA |

    Customer: “Can you help me find to “Frankenstein” trilogy by James Patterson?”

    Me: “Sir, I think maybe you mean Dean Koontz.”

    Customer: “No. Patterson wrote it.”

    Me: “OK, one moment, let me get that for you.”

    (I return with the first book of Dean Koontz’s Frankenstein trilogy).)

    Me: “Is this what you wanted?”

    Customer: “Yeah. That’s the one. I need the fourth book in the trilogy.”

    Me: “I believe there are only three books in the trilogy.”

    Customer: “No, I read online. There are four.”

    Me: “Alright. One minute, please.”

    (I return with the third book in the trilogy.)

    Me: “Is this what you needed?”

    Customer: “Yeah. That’s it. Have you read these?”

    Me: “Yes I have. I thought they were a wonderful re-imagining of Mary Shelley. I really enjoyed Koontz’s ideas about the monster.”

    Customer: “Yeah but he didn’t even put Frankenstein in the books. Just some scientist guy. What kind of a name is Victor anyway?”

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    Re-Vamping Dracula

    1 Thumbs (1,994 Thumbs Up!)

    A-B-C, Easy As D-U-H

    | Massachusetts, USA |

    Customer: “Hey, can you help me find this book?”

    Me: “Sure.”

    (He holds up a piece of paper with the title and author of a book on it. I find it on the shelves and hand it to him.)

    Customer: “Thanks! How’d you do that so fast?”

    Me: “Well, I’ve worked here awhile, and the books are all in alphabetical order by author’s name.”

    Customer: “What do you mean?”

    Me: “Alphabetical order. Like the alphabet song? You know, A’s before B’s?”

    (He looks confused, but then widens his eyes.)

    Customer: “The letters actually go in that order? I thought that song was just to remember them all!”

    1 Thumbs (4,189 Thumbs Up!)

    A Major Problem With A Minor Request

    | Brooklyn, NY, USA |

    Me: “Good afternoon, [bookstore]!”

    Caller: “Hi, I have to do a project where I read to kids and they respond. Do you have that?”

    Me: “You need a book to read to them? Sure! We have plenty of children’s books.”

    Caller: “No, I need to read to kids and have them respond.”

    Me: “Right, we have plenty of books you could chose from to read to them.”

    Caller: “No, I need to read to kids and have them respond.”

    Me: “So what exactly is it that you need from us?”

    Caller: “Can I do that there?”

    Me: “Well, we don’t provide the children.”

    Caller: *disappointed* “Oh, okay. Bye.”

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    The Twilight Of Our Literacy

    | Exton, PA, USA |

    Me: “Hi, how can I help you today?”

    Customer: “I’m going on a 25 hour plane ride, and I was just trying to find something to read.”

    Me: “Okay, what kind of books do you read?”

    Customer: “Young adult stuff, like romance stuff.  OH!  Or something with vampires.”

    (I walk her over to the young adult section.  And show her a series with vampires. There are six books in the series and each book is quite small–not even 200 pages.)

    Me: “Well, you might like this series. They’re easy books to read, but really good. I’ve read them.”

    Customer: *flips through book* “It seems boring.”

    Me: “Oh. Well, I can assure you it’s not.  They are quite action-packed.”

    Customer: “I mean it looks wordy. Like, there’s a lot of words in it.”

    Me: “Well, yeah…most books have words in them.”

    Customer: “Hmm…I’ll think about it.”

    (She ended up buying 3 teen magazines.)

    1 Thumbs (3,308 Thumbs Up!)

    A Revelatory Thought

    | San Diego, CA, USA |

    Customer: “Excuse me, I have an important question.”

    Me: “Sure, what can I help you with?”

    Customer: “You know a lot about the Bible, right?”

    Me: “Well, not everything entirely.”

    Customer: “Okay. Can you tell me what part of the Bible does Narnia come in?”

    1 Thumbs (3,133 Thumbs Up!)
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