Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,832 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Found The ID But Lost The Plot

    | VA, USA | Bizarre, Extra Stupid

    (In college, I work at the bookstore. Students can use their ID cards to make purchases, and the charges would go on their bill with tuition, room and board, etc. If a student attempted to make a purchase with an ID that had been replaced, I would see an error message, and the student would need to use a different method of payment. This happens as I am finishing a transaction.)

    Me: “Your total is [total]. How would you like to pay?”

    Student: *hands me ID card*

    Me: *gets error message that the ID has been lost/stolen* “I’m sorry, but your ID card has been replaced. I need your new ID to process the sale.”

    Student: “No, no, no. This is the new ID. I just got it yesterday.”

    Me: “This can’t be the new ID because I’m getting an error message that this card has been reported lost or stolen. That message only comes up after you’ve replaced an ID.”

    Student: *puts both hands on counter and leans in* “Do you meant to tell me that I somehow managed to lose my original ID, get it replaced, lose the new ID, and then find my old ID without noticing?!”

    Me: “Um, yes?”

    Student: *agitated* “How is that even possible?!” *storms out*

    Today You Were Helped By Me, Myself, And I

    | Milwaukee, WI, USA | At The Checkout, Awesome Workers, Bad Behavior

    (I am covering a break in the music department and help a middle-age woman find a CD. Immediately after that I head to the cafe to cover a break there as well, and the same customer comes through to get a drink.)

    Customer: “Didn’t I just see you?”

    Me: “Nah, that was my twin. We wear the same clothes.”

    Customer: “Well, you tell her she was very nice. She helped me find what I wanted.”

    Me: *to coworker, after customer leaves* “I’m gonna go to the registers now and see if I can convince her I’m triplets…”

    Anna Oprahnina

    | Los Angeles, CA, USA | Bizarre, Books & Reading, Crazy Requests, Movies & TV

    (I am a book seller in a large book-store chain. A woman is standing in front of the new release table and is looking frustrated.)

    Me: “Can I help you, miss?”

    Customer: “I’m looking for a new book. Oprah said it just came out. You should keep more new releases in stock! Especially if it’s a book by Oprah!”

    Me: “Okay, well, maybe it’s somewhere else in the store. I can check for you. Do you know the title?”

    Customer: “It’s called Anna Karenina.”

    Me: *pause* “Oh, that should be in our literature section, under Tolstoy.”

    Customer: “Why is it not in the new releases? Oprah said it was just published!”

    Me: “Well, actually it was written in the 1870s.”

    Customer: “No, it wasn’t! Oprah said it was new! Oprah doesn’t lie! She’s Oprah!”

    Me: “Okay. Do you want to get the book?”

    Customer: “Of course! Oprah said I have to read it. Oprah!”

    (My coworkers spent the rest of the day randomly shouting ‘Oprah!’ over the headsets.)

    Didn’t Play Their Cards Right

    | VA, USA | At The Checkout, Crazy Requests, Money

    (Our store is having an Easter sale and has sent promotional emails to our customers, which contain ads and coupons. I’m ringing up a customer who has made a large purchase, most of which consists of gift cards, which are never discounted. When I tell her the total and how much she’s saved, she becomes upset.)

    Customer: “I spent nearly $300! My discount should be much higher!”

    (I double-check the totals to make sure I haven’t rung up anything incorrectly.)

    Me: “Ma’am, I believe your savings are lower because most of what you spent

    was on gift cards, and we don’t discount those.”

    Customer: “But the email I was sent had a picture of an Easter basket with a gift card in it! I should get my discount on the gift cards too, since there was a gift card in the picture! That’s false advertising!”

    (Despite my best efforts to explain, she asks to speak to my manager.)

    Manager: “Ma’am, a gift card is literally an exchange of money, dollar for dollar. We don’t ever give discounts on gift cards, and as you can see, we don’t charge tax on them either. That doesn’t happen until you purchase something with the gift card.

    Customer: “Oh… well, I guess I learned something today.”

    Manager: “For future reference, the fine print here on your coupon also states that we can’t discount gift cards.”

    Customer: “I could spend all day reading fine print if I wanted to. I have a Ph.D.! Nobody reads the fine print!”

    Saying Bi To Singledom Any Way Possible

    | Torrance, CA, USA | At The Checkout, Bizarre, Crazy Requests, Love/Romance

    (I’m female and helping an elderly customer and his 18 year old grandson at the register. As I am ringing him up, he starts up a conversation.)

    Customer: “How would you like to go out with my grandson?”

    Me: *smiling* “I’m sorry, sir.”

    Customer: “Aw, come on.” *points to grandson* “He’s good-looking and needs someone.”

    Me: *feeling a little awkward* “I have a boyfriend. Sorry, sir.”

    Customer: “Why are all the cute ones always taken?” *takes bags and leaves the store*

    (30 seconds later, a male coworker notices the customer’s receipt still in the register. He grabs it and runs out of the store to give it to the customer. My coworker walks back into the store a few minutes later.)

    Me: “You know, that customer just tried to hook me up with his grandson.”

    Male Coworker: “…he just tried to do the same thing to me.”

    Page 1/7512345...Last